Trust and compliance training for ITV

1
Trust and compliance training for ITV using the
intranet
Demonstration
The issue
Pros and cons
The approach
2
Trust and compliance training for ITV using the
intranet
Demonstration
The issue
Pros and cons
The approach
3
Trust and compliance training for ITV using the
intranet

• Compliance department advising programmes
• Periodic training workshops on compliance
• Guidance notes emailed periodically
• Compliance procedures documented for programmes

Demonstration
The issue
Pros and cons
The approach
4
Trust and compliance training for ITV using the
intranet

• Suspend all red button/voting programme activity
• Zero tolerance approach to misleading viewers
• Rebuild trust through greater openness in
  discussing compliance matters
• Clarify compliance policy
• Increase knowledge of regulation and compliance

Demonstration
The issue
Pros and cons
The approach
5
Trust and compliance training for ITV using the
intranet
Increase knowledge of regulation and compliance

• Managed policy documents on intranet
• Induction on trust and compliance for all new
  joiners and all production
• Increased workshops for all production teams
• Online Compliance in practice course for all
  production editorial

Demonstration
The issue
Pros and cons
The approach
6
Trust and compliance training for ITV using the
intranet
Designing the online learning
Appropriateness information, knowledge,
processes, procedures
Sponsors and stakeholders clarity, consensus,
consistency
Policy clarity, consensus, consistency
Scope richness, length, audience size
Learning objectives measurable, specific,
discrete, clear
Shelf life fictionalised scenarios, link to
intranet for current information, avoid names
and faces of today
Connections and content encourage exploration,
lots of links, learning cangive context
Demonstration
The issue
Pros and cons
The approach
7
Trust and compliance training for ITV using the
intranet
Consistency Always available
Can be updated Can be centrally
monitored Can reduce per capita
cost Better retention of knowledge Focused to
learners needs
PROS of online learning
and the CONS
Takes time to develop Can be solitary for
learner Needs high production values
Demonstration
The issue
Pros and cons
The approach
8
Trust and compliance training for ITV using the
intranet
Demonstration
The issue
Pros and cons
The approach