Buying and Selling

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Buying and Selling

• Group 4
• Carter Sample, Brandin Neal, Garrett Berry,
  Raymond Harris

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History

• Founded by Pierre Omidyar in 1995
• Originally name Echo Bay Technology
• Echobay.com was already in use, shortened to
  ebay.com
• Jeff Skoll Meg Whitman joined in 1998 as
  Co-Founders

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History

• eBay was focused on customer feeling safe
• 2004 135 Million users worldwide

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What is eBay?

• Online auction intermediary
• Buy and Sell almost anything
• Easy to use, very popular

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Buying
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BuyingHelpful Statistics

• eBay users worldwide trade more than US1,640
  worth of goods on the site every second.
• At any given time, there are approximately 104
  million listings worldwide.

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Finding What You Need

• Use the search
• Use the categories

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Narrow it down
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Narrow it down
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Narrow it Down
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Find the Right Price
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Looking at a Product

• Read everything
• Look at the feedback

• Date ending?
• Price and shipping Cost

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Buy it Now or Bid

• Buy it Now
• Bid
• Wait until its almost over
• Automatically bids up to set price
• Reserves

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Selling
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Select a Category
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Add a Title
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Choose a Picture

• Make sure the picture is clear
• Original

• If expensive put more than one

X
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Describe the Item

• Detailed description of what it is
• Condition (be honest)
• Why you are selling it
• Payment options, who pays shipping, etc.

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Set Prices

• Review what others have sold for
• Buy it now option?
• Shipping Cost
• Set Reserve?

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Review Auction
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Keep in Touch

• Review messages frequently
• Try to respond promptly and clearly
• Be proactive on providing info/pictures to
  inquires

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PayPal

• Fast and Popular accepted way of payment
• Safe (for the most part)
• The most commonly recognized form of payment on
  eBay

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Safety Tips for Buying

• If you have to use bid retraction
• Make sure your ok with methods of shipping and
  payment
• Be wary of deals that are too good to be true
• Be wary of auctions where you purchase an item,
  but have to wait a few months before it ships
• Make sure items are authentic (certificate or
  other proof)

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Safety Tips for Buying

• Careful of untested items
• Check the return policy
• Dont be scared to file a complaint, do it in a
  timely manner though.

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Safety Tips for Selling

• Check feedback of bidders
• Dont end the auction early or sell outside of
  eBay
• Dont be shy about contacting the buyer
  repeatedly if you dont get payment
• Consider not doing worldwide sales
• Dont have your friends bump an item

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Safety Tips for Selling

• A few items you can get in trouble selling
• Firearms
• Knockoff music, software, movies, TV shows
• Raffles
• Cable descramblers
• Any item that violates intellectual property laws

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Review

• Narrow it down (search and categories)
• Check Prices
• Read everything
• Use safe methods of payment

• Be descriptive
• Provide good pictures
• Be honest
• Communicate quickly

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