GROUPWISE BACKUP, RESTORE AND DISASTER RECOVERY

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GROUPWISE BACKUP, RESTORE AND DISASTER RECOVERY

• JUST THE PLAIN FACTS IN BLACK AND WHITE!
• AND
• AN INTRODUCTION TO
• GWAVA RELOAD

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CREATED BY

• Tay Kratzer
• Novell Press Author, Reload Lead Developer

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• Updated Versions of this presentation are
  maintained at
• http//reload.gwava.com

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Modern GroupWise Administrator

• There are rarely GroupWise Administrators whose
  sole job is GroupWise Administration except in
  larger systems.
• Even those who manage only GroupWise, have
  increasingly more systems and entry points to
  manage or integrate with than they did in the
  past. For example synchronization software,
  gateways, BES, GMS, GWIM, LDAP authentication,
  backup systems, archive systems, customized
  e-mail applications etc...
• GroupWise Administrators need access to backups
  increasingly more often one more thing to (try
  and) do!

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Modern GroupWise Systems

• Larger sites often consolidate to larger post
  offices, and implement clustering solutions
• GroupWise is the information lifeblood, lots of
  information is kept and organized in the user's
  mailbox and folders
• More and more systems are getting integrated into
  GroupWise
• GroupWise is a critical application in many
  organizations

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Backup/Restore Questions?

• QUESTION
• Let's say you need to use your backup system in
  order to restore a GroupWise user's personal
  address books, and some e-mail and calendar items
• How long will that take you?
• COMMON ANSWERS
• We don't restore data!
• Depends on who it is. . .
• Several hours
• A couple of days!!!!!

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Disaster Recovery Questions?

• QUESTION
• Let's say you had a data or server failure of
  some sort for a GroupWise post office, and you
  needed to go to your backup system for disaster
  recovery purposes
• How long will that take you?
• COMMON ANSWERS
• I hope it works!
• Several hours
• A couple of days!!!!!

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Backup Software Reality!

• We are paying for a backup system that we hope we
  don't have to use!
• We only restore data for important people or if
  the data is important to the organization
• We only have our backup system in place in the
  case of a disaster
• Since we only use our backup system in the case
  of a disaster, we don't really know if it will
  actually work when we do have a disaster

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Backup Architecture Reality!

• Tape backup technology is good for long-term
  storage, but that's it!
• Tape backup technology for disaster recovery or
  near-term restoration is obsolete and
  unrealistic!
• Hot backup technology is the solution
• An archive solution is not a disaster recovery
  solution, and an archive solution does not bring
  back GroupWise mailbox data in it's native format

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Backup Software - Restore Events

• The need to restore items in their native format
  or to audit a GroupWise mailbox is increasing
• A user deletes an important contract, and it
  needs to be restored.
• A users syncs their PDA with GroupWise, they hit
  the wrong button, and when the sync is done, all
  of their calendar items and address book contacts
  are gone
• Quick, you need access to Bobs live mailbox, and
  then you need to go into last night's backup and
  sift through Bob's mailbox and folders looking
  for some evidence (Reload and GWAVA Reveal)

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Backup Software - Disaster Recovery Events

• Data Disasters
• Data becomes corrupt
• Data gets deleted
• Server Disasters
• Total Volume Failure
• Hardware Failure
• Site Disasters
• Server room is in two feet of water
• Natural or man-made disasters

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Real-World Backup Problems

• Restoring from tape is slow and cumbersome,
  several hours, if not days for some customers
• Getting just one item, is still just as slow
• Some backup systems get incomplete backups of
  GroupWise (no TSA integration)
• We never test our backup system, it takes too
  long
• Not just the administrator is impacted by
  inadequate backup solutions, IT Managers, CIOs
  and affected users are too!

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GWAVA Reload A Solution You Will Actually Use!

• GWAVA Reload is a Hot Backup, Quick Restore,
  Disaster Recovery solution that you will actually
  use, beyond Disaster Recovery purposes.
• No longer will you wonder if your backup solution
  will work in a Disaster Recovery scenario. Every
  time you use Reload you are effectively verifying
  the data on the Reload server, and that it can
  function for Disaster Recovery purposes.

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GWAVA Reload Introduction

• Restore data or access backed up data in
  two minutes
• Push-button Disaster Recovery Really!
• No need to go to tape for near-term
  backups (most customers need about two-
  weeks of backups available)
• Easy backup solution for GroupWise on any
  platform
• Install the Reload Server, nothing to install to
  the GroupWise servers or the GroupWise clients

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Access to Backup Speed

• Reload backups are Hot Backups in that they are
  immediately accessible with a few clicks and
  available in two minutes. No need to go to tape!
• Most customers need to restore backed up data
  from the near-term (the last two weeks).
  Near-term backups are available on the Reload
  server. No need to go to tape!
• Each Reload backup is like a full copy of the
  post office, although only 12 of the post office
  needs to be replicated and stored. Far superior
  to snapshot or full mirror backup solutions!

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Push-Button Disaster Recovery

• Push a button and a GroupWise post office or
  domain can be completely functioning on the
  Reload server in 30 seconds!
• When a production server is back and available
  for service, the Reload server can migrate 90 of
  the data back to a production server, while the
  Reload server is functioning as a live post
  office. This minimizes downtime.
• The data can be migrated to a whole new server,
  it does not have to be the original server that
  Reload backed up the data from

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Off-Site Disaster Recovery

• Reload supports an off-site solution via a
  Remote Reload Profile. Site A's Reload server
  can be backing up Site B's Reload server, and
  visa/versa. Or you can just have an off-site
  Reload server at a dedicated DR site. The
  practical limitations of this model is that 12
  of the size of the post office needs to replicate
  across the link between the two sites.
• Viable Solutions provides an off-site ASP
  solution for GWAVA Reload. See http//www.viable-s
  olutions.com

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Reload Software Manageability

• Reload software management is easy. Nothing is
  installed to the GroupWise Servers or GroupWise
  Clients. No NetWare server ABENDs! Nothing to
  manage at the desktop!
• The Reload Backup Agent backs up GroupWise post
  offices on any platform, and faster than any
  other solution. Reload is even faster than the
  TSA on the NetWare platform. No special platform
  specific modules to purchase or implement!

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Everything is Backed Up

• Users cannot purge items from their mailbox
  until they are backed up by Reload. Even items
  that are deleted or archived intra-day cannot be
  purged until they are backup up by Reload. You
  have a truly indisputable backup!
• Users cannot purge items from the Reload Hot
  Backup either.

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Superior Backup Design

• Reload only requires a full post office
  replication (full backup) one time, and then
  never again. Full backup time windows never
  needed again, and full backup bandwidth never
  needed again!
• For long-term Tape backup storage, Reload
  enhances Tape backup solutions by presenting one
  file to backup (a .tar file), not thousands of
  separate files. Backing up one .tar file or
  restoring a .tar file is significantly faster
  then restoring thousands of files from full and
  incremental backup sets!

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Where Reload Fits

• Many customers still will want to implement a
  tape backup solution for long-term storage. Tape
  is cost effective for long-term storage. Also, a
  Tape backup of the live GroupWise message store
  is still the most indisputable form of backup.
  GWAVA recommends SyncSort for Novell and Reload
  environments. You can choose to use Reload to
  backup your GroupWise servers, and then just
  backup the Reload server to tape.
• Reload is not an archive solution, GWAVA's
  Retain product is, we recommend Retain.
• No archive solution allows items to be restored
  in their native format, and an archive solution
  is not a disaster recovery solution.

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Customer Quotes From NGWList

• Customer Quote 1
• For what it's worth, we have struggled for a long
  while trying to create a backup environment for
  GroupWise that allowed us to sleep at night
  without worry. We have tried several approaches
  including RAID arrays, drive mirroring, SANs and
  "snapshots", etc. We have decided that the best
  option for GroupWise in our environment is
  Reload. It does just about everything we want it
  to do and does it the way we want it to do it.
• Customer Quote 2
• By the by, those of you NOT using Reload should
  give it a serious look. This is the best
  backup/DR solution I've ever seen for a
  GWenvironment. It's a breeze to setup and works
  super fast (2.0 was displayed at GWAVACon and
  it's supposed to be even faster).

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Enjoy GWAVA Reload

• Tay Kratzer

www.gwava.com www.taykratzer.com