Extranet Experiences

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Extranet Experiences

• W. Gary Craig, P.E.
• Partner
• The Edgewater Companies
• Contact Information
• Phone 877-516-EDGE
• Fax [phone]
• e-mail gcraig_at_edgewaternet.com

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W. Gary Craig

• Education
• University of Toronto -- Civil Engineer and
  Diploma in Operations Research
• Rensselaer Polytechnic Inst. -- M.S. Mgmt.
• Professional
• Professional Engineer -- New York State
• Relevant Career Experiences
• Civil Technology Professor
• Real Estate and Energy Developer
• Design/Builder and Construction Program Manager

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What Range of Problems Do We Have to Handle?
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Right-to-build (Entitlements)

• Federal, State and Municipal Governments
• Endangered Species
• Impact Statements and Reviews
• State and Federal Wetlands
• Interstate, State, County and Town Road
  Jurisdictions
• Neighbors (NIMBY)

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Client Diversity

• Universities
• Federal, County and Local Governments
• Utility Companies
• Fortune 200 Companies
• Retail, Restaurants, Hotels
• Private Developers and Owner/operators

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Our Role is Also Varied

• Developer
• Merchant Builder
• Design/Builder
• Program or Construction Manager
• Consultant

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Design Management

• Consultant Selection
• Programming
• Budget and Schedule Responsibility
• Review and Approval
• Team Formation and Leadership

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Construction Management

• Bid and Award
• Contract Management and Administration
• Budget and Schedule Responsibility
• Overall Coordination
• Commissioning and Acceptance
• Close-out

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Occupancy

• Move Coordination
• Own and Operate

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Some Benchmark ProjectsWith Process Approach

• Largest Privately Owned Hydro Plant in US.
• 450,000 cy Rock, Endangered Species
• Half the construction time
• Twice the output
• Same budget

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More Benchmark ProjectsWith Process Approach

• Engineering Office/Research Building
• 210,000 SF in 6 months from clearing to move-in
• 4 Lane Railroad crossing
• Communications bore under 4 lane divided highway

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More Benchmark ProjectsWith Process Approach

• Mail Processing Center
• First of a new Prototype
• 52 Time Saved
• 25 Budget Saved
• 46 More Efficient

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The Issue How to Sustain the Results

• Mission Critical Deadlines
• New Players Every Time

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Obstacles to Overcome

• Lack of Common Communication
• Different Operating Styles
• Many Logs -- RFI, Submittal etc.
• Change Management
• Drawing Management
• Version Control of all Documents
• Finding Information
• People and Their Attitudes

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The Solution A Process-drivenExtranet Model

• Based on Self-directed Team
• Defined Roles and Responsibilities
• Process and Structure
• Shared Information
• Multiple Modes of Access
• Knowledge Base

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Extranet Projects and User Types

• 4 Sheet Ice Arena --- Local Government
• Nursing Home --- Private Owner (Chain)
• Assisted Living --- Private Owner (Chain)
• Retail Power Strip --- Private Developer
• Apartments --- Private Developer

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Extranet Project and User Types Contd

• Mixed Commercial --- Private Developer
• Insurance Building --- Program Manager
• Mail Processing --- 8 USPS Sites
• Product Development Team --- Fortune 100 Client
• Campus Re-development --- Professional Org.
• Electrical/Thermal Plant --- Public Owner

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Critical Success Factors

• Champion/Sponsor
• Make Commitment to Training
• Make Concerted Use
• Have Realistic Expectations
• Clarify Roles and Responsibilities
• Agree on Common Processes
• Demonstrate Effective Use
• Develop Work-arounds

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Useful Techniques

• Self-Directed Team Structure
• Team Building Exercises
• Expanding Knowledge - Converging Function
• Celebrating Successes
• Continuous Improvement
• Network Analysis --- www.netform-stephenson.com
• Collect and Publish Best Practice
• Make Small Steps Forward
• Persistence

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Savings Estimate for 9 Month Project