Improve Business Performance with Greater Insight From Dashboards and Reports

1
Improve Business Performance with Greater Insight
From Dashboards and Reports
Steve Williams
Senior Product Marketing Manager
steve.williams_at_businessobjects.com
Jason Pamer
Senior Product Manager
jason.pamer_at_businessobjects.com
2
Who is Business Objects?

• Worlds leading business intelligence (BI)
  software company with more than 39,000 customers
  worldwide, including over 80 percent of the
  Fortune 500.
• Helps organizations of all sizes create a trusted
  foundation for decision making, gain better
  insight into their business, and optimize
  performance.
• BusinessObjects XI, offers the BI industrys
  most advanced and complete solution for
  performance management, planning, reporting,
  query and analysis, and enterprise information
  management.
• BusinessObjects XI includes the award-winning
  Crystal line of reporting and data visualization
  software.

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Information Challenges

• Information silos
• Multiple versions of the truth
• No analysis across functions
• Poor data quality
• Information overload and duplication
• No trust in information
• BI restricted to a few
• BI mostly for specialists
• Most make decisions on gut feel
• BI limited to reporting
• No performance management strategy
• KPIs poorly defined and distributed
• Data only used internally
• Weak customer/supplier relationships
• Untapped reservoirs of profits

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The High Performance Organization

• Information silos
• Multiple versions of the truth
• No analysis across functions
• Poor data quality
• Information overload and duplication
• No trust in information
• BI restricted to a few
• BI mostly for specialists
• Most make decisions on gut feel
• BI limited to reporting
• No performance management strategy
• KPIs poorly defined and distributed
• Data only used internally
• Weak customer/supplier relationships
• Untapped reservoirs of profits

• One enterprise BI solution
• Unified view of the business
• Lowest cost of ownership
• Trusted information
• Enables focus on action
• As opposed to arguing about data
• Information democracy
• Empowers all employees with insight
• Seamless part of the work environment
• EPM drives strategy
• Aligns strategy to execution
• KPI shared across company
• Information shared externally
• With customers
• With partners and suppliers

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Business Objects enables High Performance

• Information silos
• Multiple versions of the truth
• Poor data quality
• Information overload and duplication
• No analysis across functions
• No trust in information
• BI Restricted to a few
• BI mostly for specialists
• Most make decisions on gut feel
• BI limited to reporting
• No performance management strategy
• KPIs poorly defined and distributed
• Data only used internally
• Weak customer/supplier relationships
• Untapped reservoirs of profits

• One enterprise BI solution
• Unified view of the business
• Lowest cost of ownership
• Trusted information
• Enables focus on action
• As opposed to arguing about data
• Information democracy
• Empowers all employees with insight
• Seamless part of the work environment
• EPM drives strategy
• Aligns strategy to execution
• KPI shared across company
• Information shared externally
• With customers
• With partners and suppliers

• BusinessObjects XI
• Single architecture, best BI products
• Optimized for all apps, all databases
• Trusted platform
• Robust data integration capabilities
• Visibility all across the information chain
• Reaches out to all users
• Integration with MSFT Office
• Adapted interfaces for all users
• Integrated EPM solutions
• Dashboard, scorecards, metrics
• Fully integrated with BI platform
• Information networks
• BI combined with Web Services
• Optimizes the entire value chain

6
Unmatched Partnerships in the BI Market
Deep technology partnerships with your other IT
standards

• salesforce.com, Microsoft, SAP, PeopleSoft, and
  350 others trust Business Objects as their
  primary BI partner
• This ensures our customers leverage their
  existing investment more than with any other
  vendor

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What is Reporting?
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What are Dashboards?
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You need to answer your critical business
questions

• How can we improve our lead management?
• What will drive sales productivity?
• How can I improve my sales teams effectiveness
• How can I get increased visibility into my
  revenue?

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salesforce.com provides a great starting point
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Your organization can benefit from new on-demand
services available with crystalreports.com
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Salesforce.com Solution Suite
Application integration allows Salesforce.com
users to refresh and view reports.
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F I R E W A L L
Salesforce.com reports with are uploaded or
scheduled to crystalreports.com.
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Crystal Reports
The Salesforce.com Driver connects to your
Salesforce.com data. Use the Report Pack as a
starting point.
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Salesforce.com Customers
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Crystal Reports

• Leading global report design tool
• Your company may already be using it
• Connects to over 50 data sources

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Crystal Reports Driver for Salesforce.com
Updated!

• Advanced report design capabilities that extend
  SFDC reporting
• Examples of Advanced Reports
• Accounts with and without opportunities
• Cross-selling opportunities - display products
  from two distinct product families
• Contacts owned by inactive users
• Lead reports that include all leads (open
  converted)

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Crystal Reports Report Pack
Updated!

• Pre-built, presentation-quality reports that
  answer your most commonly asked business
  questions
• Reports include
• Pipeline Forecast
• Sales by Geography
• Forecast of Product Pipeline
• Campaign Segmentation
• Lead Generation Segmentation
• Campaign Performance

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crystalreports.com for salesforce.com
New!

• An on-demand business intelligence solution which
  allows you to instantly, simply and securely
  share reports over the web
• View, refresh and schedule reports from inside
  salesforce.com
• Provide a consistent view of KPIs for different
  user groups
• Powerful report formatting and viewing
  capabilities
• Combine SFDC data with your other business system
  reports
• Full benefits of a complete reporting solution at
  a fraction of the cost
• Easy set-up from AppExchange

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Demonstration
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Xcelsius
New!

• The leading data visualization software for
  creating interactive presentations and business
  dashboards from Business Objects.
• New widgets from Business Objects enable real
  time access to salesforce.com data
• Add opportunities
• Track closed revenue
• Look up contacts
• Spot neglected leads
• Monitor key sales metrics
• Created using Crystal Xcelsius

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Demonstration
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Whats next?

• Continuing our partnership with Salesforce
• Working with new and improved AppExchange APIs
• Expanding our range of solutions for Salesforce
  customers
• crystalreports.com
• Crystal Reports Report Pack
• Data Integrator
• Rapid Marts
• Business widgets

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For more information

• Visit our booth in the Partner Expo
• Sign up today!
• www.crystalreports.com/salesforce

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Questions
Steve Williams
Senior Product Marketing Manager
steve.williams_at_businessobjects.com
Jason Pamer
Senior Product Manager
jason.pamer_at_businessobjects.com
23
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Session ID 186
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