Illinois workNet Center Employment Power Workshop

1
Illinois workNet Center Employment Power Workshop

• Interviewing

2
Introduction

• In this session we will talk about Interviewing
• The importance of the 3Ps
• Preparation,
• Presentation and Perception

3
Whats an Interview?

• An interview is -
• The most important step in your job search
  process.
• A conversation
• The employer hopes to determine whether or not
  the applicant is suitable for the job.
• The applicant tries to learn more about the
  position while also impressing the employer.

4
THE INTERVIEW

• All your hard work has paid off and you have
  received a call for an interview.
• Lets take a look at the different types of
  interviews.

5
Types of Interviews

• Phone Interview Typically used to screen
  candidates to narrow the pool to those who will
  be invited for in-person interviews.
• Preliminary Interview (HR Manager or Panel)
  Youre being looked at not only as a candidate,
  but as a performer in the organization.
• Second Interview (HR Manager Hiring Manager)
  Expect to spend more time at the company and to
  have your skills and personality more closely
  scrutinized.

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Phone Interview Techniques

• Ask to set an appointment for the interview
• Find the best place to take the call
• Do research, have all materials handy
• (pen,paper,portfolio, résumé,planner)
• Stand up, speak clearly smile.
• Dress for the part.
• Follow up with a thank you note.
• Sourcewww.illinoisworknet.com
  best-job-interview.com/phone-interview-tips.html

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Pre-Interview Guidelines

• Do research on the company
• Check the companys website
• Read the Annual Report
• Confirm location
• Dress appropriately
• Bring extra copies of your résumé
• Carry a list of your references
• Be on time (15 minutes early)

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Pre-Interview Guidelines

• Stay Calm
• Listen
• Be careful not to talk too much
• Use appropriate language
• Ask questions
• Reiterate your interest in the job
• Ask What is the next step?
• End with a thank you

9
What to Bring to an Interview

• Portfolio or notepad and pen
• Copies of your resume and a list of references on
  quality paper.
• List of past jobs and references
• Work samples (if relevant)
• Breath mint
• Drivers license/Passport

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What Not to Bring to an Interview

• Cell phone
• iPod
• Gum
• Cigarettes
• Candy
• Soda or coffee
• Scuffed shoes, messy and/or not-so-clean clothes

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While you wait . . . . .

• Greet the receptionist.
• Be friendly and pleasant, but not
• overbearing.
• If you need to wait, sit quietly
• (no phone calls) and patiently.
• Shake hands with the interviewer.
• Your handshake should be firm.

12
First Impressions Count

• The image the interviewer has of you when you
  first meet is the one that is going to last.
• Slouchy posture speaks loudly about sloppy work
  and low self-esteem.
• When practicing for an interview, work on your
  nonverbal communication as well as your other
  interviewing skills. It could be what clinches
  the job offer for you.

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Remember. . .

• There is never a second chance
• to make a
• first impression.

14
Nonverbal Communication During the Interview

• Make eye contact with the interviewer for a few
  seconds at a time.
• Smile and nod (at appropriate times) when the
  interviewer is talking, but don't overdo it.
  Don't laugh unless the interviewer does first.
• Be polite and keep an even tone to your speech.
  Don't be too loud or too quiet.
• Don't slouch.
• Do relax and lean forward a little toward the
  interviewer so you appear interested and engaged.
  
• Don't lean back. You will look too casual and
  relaxed.
• Keep your feet on the floor and your back against
  the lower back of the chair.

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Nonverbal Communication During the Interview

• Pay attention be attentive and interested.
• Listen.
• Don't interrupt.
• Stay calm. Even if you had a bad experience at a
  previous position or were fired, keep your
  emotions to yourself and do not show anger or
  frown.
• Not sure what to do with your hands? Hold a pen
  and your notepad or rest an arm on the chair or
  on your lap, so you look comfortable.
• Don't let your arms fly around the room when
  you're making a point.

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Non Verbal Communication The most
important thing in communication is
hearing what isn't said. -- Peter F. Drucker

• According to some studies,
• 55 is body language
• 38 is intonation
• 7 verbal content
• Nonverbal communication is as important, or even
  more important, than verbal communication.

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Non-Verbal Communication

• To leave a bad impression
• Reek of cigarette smoke or chewing gum
• Talk on your cell phone or listen to an iPod
  while waiting
• What's important
• Appear professional and attentive throughout the
  interview.
• Make sure you are dressed professionally, neatly
  groomed, your shoes are polished.
• Dont overdo the perfume or aftershave.

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Beware of the Following

• Whos uncomfortable?
• Both you and the interviewer
• Interviewers lack of training
• Be aware of space

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Illegal Questions

• Federal and state laws prohibit prospective
  employers from asking questions that are
  unrelated to the job under discussion. Questions
  must not be designed to obtain personal
  information. Be wary of the following topics...
• Age ?Method of transportation
• Sex ?Color / race / ethnicity
• Religion ?Marital/family status
• Disability ?Sexual orientation
• Birthplace ? National origin

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How to Answer Illegal Questions

• Answer the question.
• Answer the "intent" of the question. For example,
  if you are asked whether you are a United States
  citizen (not legal to ask), reply that you are
  authorized to work in the U.S., which is a
  question the employer can ask you and which is
  appropriate to answer.
• Try to change the topic of conversation and avoid
  the question.
• Refuse to answer the question which might cost
  you the job if you are very uncomfortable with
  the question. However, consider whether you
  really want to work somewhere where you are asked
  questions that are not appropriate.

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Interview

• Know your Job Skills

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Technical Skills

• Specialized Software, License
• Such as SAP, C, Quick Books, Peoplesoft, CPA,
  CFP, HVAC, Crystal Reporting, SQL, RN, CNA, Java,
  MRP, BASIC, LSW, EMT, CPR

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Soft Skills

• Willing to learn Confident
• Resourceful Trustworthy
• Team Player Efficient
• Initiative Adaptable
• Honest Customer
  Service
• Courteous Positive
• Ethical Language
• Reliable Problem
  Solver
• Verbal Communication Writing Skills

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Prepare for the Following Questions

• Tell me about yourself. (99.9 of the time)
• What are your strengths?
• What are your weaknesses?
• Where do you see yourself in 5 years?
• Why should I hire you?
• What interests you about this job?
• Why did you leave your last job?

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Interview Session Behavior Based Questions

• Tell me about a time when you had to deal with a
  co-worker
• who wasn't doing his/her fair share of the work.
  What did you
• do and what was the outcome?
• Tell me about a time that you didn't work well
  with a
• supervisor. What was the outcome and how would
  you have
• changed the outcome?
• Give an example of an occasion when you used
  logic to
• solve a problem.
• What do you do when your schedule is interrupted?
  Give an
• example of how you handle it.

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Behavior Based Questions

• Give me an example of a time when you tried to
  accomplish
• something and failed.
• Describe a situation where you found yourself
  dealing with
• someone who didn't like you. What did you do?
• Describe a time when you were faced with problems
  or
• stresses at work. What did you do?
• Why should we hire YOU? What can you do for us
  that
• someone else cannot?
• Describe a decision you made that was unpopular
  and how you
• handled implementing it.

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Answering Behavior Based Questions

• Behavior based questions are answered with the
• following formula
• P Problem - give an example of a problem you
  have encountered.
• A Action tell what action you took to resolve
  the problem.
• R What was the positive result that happened
  because you took appropriate action to resolve
  the problem Always relate the result to how you
  can help the hiring company solve problems.

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Other Information You May Need to Provide

• Names of past employers, job titles and
• dates of employment
• What were your starting and final salaries?
• Many employers will check references and may
  confirm your
• salary history prior to making a job offer. A
  discrepancy
• between what you reported and what the employer
  says
• could knock you out of contention for the job.

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Other Information You May Need to Provide

• Job Responsibilities
• Be specific and be positive about what you did in
  your
• previous position(s).
• Describe your responsibilities in detail and try
  to connect them to the job you are interviewing
  for.
• Try to tie your responsibilities in with those
  listed in the job description for the new
  position.
• It's also important to be honest. Don't
  embellish.

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Other Information You May Need to Provide

• Why are you leaving your job?
• There isn't room for growth with my current
  employer and I'm ready to move on to a new
  challenge.
• I'm looking for a bigger challenge and to grow my
  career and I couldn't job hunt part time while
  working. It didn't seem ethical to use my former
  employer's time.
• I was laid-off from my last position when our
  department was eliminated due to corporate
  restructuring.
• I'm relocating to this area due to family
  circumstances and left my previous position in
  order to make the move.
• I've decided that is not the direction I want to
  go in my career and my current employer has no
  opportunities in the direction I'd like to head.
• I am interested in a new challenge and an
  opportunity to use my technical skills and
  experience in a different capacity than I have in
  the past.
• I recently received my degree and I want to
  utilize my educational background in my next
  position.

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Other Information You May Need to Provide

• Why did you leave your job?
• I am interested in a job with more
  responsibility, and I am very ready for a new
  challenge.
• I left my last position in order to spend more
  time with my family. Circumstances have changed
  and I'm more than ready for full-time employment
  again.
• I am seeking a position with a stable company
  with room for growth and opportunity for
  advancement.
• I was commuting to the city and spending a
  significant amount of time each day on travel. I
  would prefer to be closer to home.
• To be honest, I wasn't considering a move, but, I
  saw this job posting and was intrigued by the
  position and the company. It sounds like an
  exciting opportunity and an ideal match with my
  qualifications.
• This position seemed like an excellent match for
  my skills and experience and I am not able to
  fully utilize them in my present job.
• The company was cutting back and, unfortunately,
  my job was one of those eliminated.

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Other Information You May Need to Provide

• What have you been doing since your last job?
• I worked on several freelance projects, while
  actively seeking for a job.
• I volunteer for a literacy program that assists
  disadvantaged children.
• My aging parents needed a temporary caregiver and
  I spent time looking after them.
• I took some continuing education classes and
  seminars.

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Interview Questions Work History 1 Name of
company, position title and description, dates
of employment.

• Interviewers expect a candidate for employment to
  be able to review their work history in detail.
  Be prepared to tell the interviewer the names of
  the companies you worked for, your job title,
  your starting and ending dates of employment, how
  much you earned and what your job entailed.
• You'd be surprised how many job applicants fumble
  when asked about prior employment. Don't be one
  of them! Refresh your memory prior to the
  interview by reviewing your resume, so, you can
  speak about your prior work history in detail and
  accurately.
• If you don't have a resume, make sure what you
  tell the interviewer matches what you filled out
  on your job application. The best way to prepare
  is to prepare a sample job application ahead of
  time. Complete the sample application and bring
  it with you when you are applying for employment.
  This way you will be able to copy the information
  rather than having to remember dates and other
  employment information.

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Interview Questions Work History 2What were
your expectations for the job and to what extent
were they met?

• In many cases, interviewers will want to know
  what you expected from your last job when you
  were hired, so be prepared to answer the
  interview question, "What were your expectations
  for the job and to what extent were they met?"
• There isn't a right or wrong answer to this
  question. The best way to respond is to discuss
  what you expected when you took the job and give
  examples of how the position worked out for you.
  If the job wasn't exactly what you expected, it's
  fine to mention that. However, you should focus
  on the job itself, not the company, your boss, or
  your co-workers (if they were a problem). Do be
  careful how you answer and don't focus too much
  on the negative. Instead, address the highlights
  of the job.
• When responding, be specific. Prepare some
  examples to share with the interviewer in
  advance. For example, if your job involved
  creating web applications using Cold Fusion,
  discuss the specific programs you developed and
  the responsibilities you were given. If you were
  provided training and opportunities for
  professional development to help you achieve your
  goals, mention that, as well.

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Interview Questions Work History 3 What were
your starting and final levels of compensation?

• Interviewers expect a candidate for employment to
  be able to provide the details of their
  compensation history. Be prepared to tell the
  interviewer how much you earned at each of your
  prior positions.
• Make sure that what you tell the interviewer
  matches what you listed on your job application.
  Refresh your memory prior to the interview by
  reviewing your compensation history, so, you can
  speak in detail and accurately. Don't exaggerate
  or inflate your earnings. Many employers will
  check references and confirm your salary history
  prior to making a job offer. A discrepancy
  between what you reported and what the employer
  says could knock you out of contention for the
  job.
• The best way to prepare is to prepare a sample
  job application ahead of time. Complete the
  sample application and review it prior to the
  interview.

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Interview Questions Work History 4What were
your responsibilities?

• When you are asked questions related to your
  current or previous positions, it's important to
  be specific and to be positive about what you did
  in your previous position(s).
• The best way to respond is to describe your
  responsibilities in detail and to connect them to
  the job you are interviewing for. Try to tie your
  responsibilities in with those listed in the job
  description for the new position. That way, the
  employer will see that you have the
  qualifications necessary to do the job. Focus
  most on your responsibilities that are directly
  related to the new job's requirements.
• It's also important to be honest. Don't embellish
  your job, because you don't know who the hiring
  manager will be checking with when they check
  your references.

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Interview Questions Work History 5 What major
challenges and problems did you face? How did you
handle them?

• When asked the job interview question "How did
  you handle a challenge?" be sure to include
  specific examples of how you handled a particular
  difficult situation. Discuss how you researched
  the issue and contributed to finding a solution.
  Examples of good responses include
• During a difficult financial period, I was able
  to satisfactorily negotiate repayment schedules
  with multiple vendors.
• When the software development of our new product
  stalled, I coordinated the team which managed to
  get the schedule back on track. We were able to
  successfully troubleshoot the issues and solve
  the problems, within a very short period of time.
  
• A long-term client was about to take their
  business to a competitor. I met with the customer
  and was able to change how we handled the account
  on a day-to-day basis, in order to keep the
  business.

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Interview Questions Work History 6What was
the biggest accomplishment / failure in this
position?

• Your potential employer will want to know what
  you accomplished, and what you didn't, in your
  current or last position.
• The best way to respond is to give an example of
  something you accomplished that is directly
  related to the job you are interviewing for.
  Review your resume and review the job posting.
  Find the best match and use that to show how what
  you accomplished will be beneficial to the
  company you are interviewing with.
• If you wrote a targeted cover letter when
  applying for the job use the information you
  included to create your response. For example, if
  you are interviewing for a job at a school where
  you will need to manage student registration,
  explain to the interviewer how you registered
  students for courses, designed and managed
  registration software, and solved customer
  problems.
• If you didn't fail at anything, say so. If you
  can think of an example, be sure that it's a
  minor one and turn it into a positive. For
  example, if you were working on a project that
  was behind deadline, explain to the interviewer
  how you adjusted the workload and the timeline to
  get back on track and ahead of schedule.

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Interview Questions Work History 7What was it
like working for your supervisor? What were his
strengths and shortcomings?

• A typical interview question is "What Was it Like
  Working for Your Supervisor?" The reason it's
  asked it to find out how you got along with your
  boss. Be careful how your answer. Interviewers
  don't like to hear too much (or much at all)
  about bad bosses because it could be someone from
  their company that you're talking about next time
  around.
• Instead, accentuate the positive and minimize any
  difficult situations. Discuss the strengths your
  past supervisors had and how they helped you
  succeed in your positions.

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Interview Questions Work History 8Who was
your best boss and who was the worst?

• With the question "Who was your best boss and who
  was the worst?" the interviewer is trying to
  discover if you assess blame or carry a grudge.
• Best Answers--
• I've learned from each boss I've had. From the
  good ones, what to do, from the challenging ones
  - what not to do.
• Early in my career, I had a mentor who helped me
  a great deal, we still stay in touch. I've
  honestly learned something from each boss I've
  had.

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Interview Questions9Why are you leaving your
job?

• There isn't room for growth with my current
  employer and I'm ready to move on to a new
  challenge.
• I'm looking for a bigger challenge and to grow my
  career and I couldn't job hunt part time while
  working. It didn't seem ethical to use my former
  employer's time.
• I was laid-off from my last position when our
  department was eliminated due to corporate
  restructuring.
• I'm relocating to this area due to family
  circumstances and left my previous position in
  order to make the move.
• I've decided that is not the direction I want to
  go in my career and my current employer has no
  opportunities in the direction I'd like to head.
• I am interested in a new challenge and an
  opportunity to use my technical skills and
  experience in a different capacity than I have in
  the past.
• I recently received my degree and I want to
  utilize my educational background in my next
  position.
• I am interested in a job with more
  responsibility, and I am very ready for a new
  challenge.
• I left my last position in order to spend more
  time with my family. Circumstances have changed
  and I'm more than ready for full-time employment
  again.
• I am seeking a position with a stable company
  with room for growth and opportunity for
  advancement.
• I was commuting to the city and spending a
  significant amount of time each day on travel. I
  would prefer to be closer to home.
• To be honest, I wasn't considering a move, but, I
  saw this job posting and was intrigued by the
  position and the company. It sounds like an
  exciting opportunity and an ideal match with my
  qualifications.
• This position seemed like an excellent match for
  my skills and experience and I am not able to
  fully utilize them in my present job.
• The company was cutting back and, unfortunately,
  my job was one of those eliminated.

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Interview Questions 10What have you been
doing since your last job?

• If you have an employment gap on your resume, the
  interviewer will probably ask you what you have
  been doing while you were out of work.
• The best way to answer this question is to be
  honest, but do have an answer prepared. You will
  want to let the interviewer know that you were
  busy and active, regardless of whether you were
  out of work by choice, or otherwise. Here are
  some suggestions on how to explain what you did
  while you were out of the workforce.
• I worked on several freelance projects, while
  actively seeking for a job.
• I volunteered for a literacy program that assists
  disadvantaged children.
• My aging parents needed a temporary caregiver and
  I spent time looking after them.
• I spent time being a stay-at-home mom and
  volunteering at my daughter's school.
• I took some continuing education classes and
  seminars.
• It doesn't really matter what you did, as long as
  you have an explanation. Hiring managers
  understand that people lose their job - it can
  happen to anyone - and it's not always easy to
  find a new job fast. Also, there are legitimate
  non-employment reasons for being out of the
  workforce.

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Interview Questions Behavioral - 1

• Tell me about a time when you had to deal
  with a co-worker who wasn't doing his/her fair
  share of the work. What did you do and what was
  the outcome?
• I worked closely with Brenda who, for the most
  part, always carried her fair share of the work
  load. During a stressful time, working on a
  project with a deadline, I realized Brendas
  contributions to the project were almost minimal.
  I made the decision to wait until after the
  project to speak with her. I'm glad I did,
  because I learned she'd been going through a very
  tough time in her personal life and she
  appreciated my willingness to go the extra mile
  so the project was completed on time. As a
  result, our ability to work well together
  significantly increased.

44
Interview Questions Behavioral - 2

• Give me an example of a time when you took
  the time to share a co-worker's or supervisor's
  achievements with other?
• At my most recent position, one of my co-workers,
  Dan, did an outstanding job of calming an irate
  customer, solving the customer's problem and
  completing a sale. When our boss asked me how
  things were going, I told him everything was
  going fine and that Dan had just completed
  calming an irate customer and closing a sale. It
  was a win-win-win- for our boss, Dan and the
  customer.

45
Interview Questions Behavioral - 3

• Tell me about a time that you didn't work
  well with a supervisor. What was the outcome and
  how would you have changed the outcome?
• Early in my career, I had a supervisor (Judy) who
  was in a fairly good mood on Monday, but it
  deteriorated each day until by Friday, the
  supervisor was finding fault with everything I
  did. I didn't realize, until I left that
  position, that I had been a contributor to the
  decline in her mood. Judy would ask me how my
  weekend was (on Monday) and during the week she
  would ask how it was going.
• I would tell her how much fun I was having (I was
  single) and how I was looking forward to the
  weekend plans. After I left, I realized my life
  was in complete contrast to hers and I reminded
  her of it almost daily. When she asked the
  questions, I should have had a quick answer, and
  then asked her how she was doing!!!!

46
Interview Questions Behavioral - 4

• Have you worked with someone you didn't like?
  If so, how did you handle it?
• Yes, I've worked with someone whom I found
  difficult to like as a person. However, when I
  focused on the skills they brought to the job and
  their ability to solve problems, the two things I
  did appreciate, slowly my attitude towards them
  changed. We were never friends, but we did work
  well together.

47
Interview Questions Behavioral - 5

• Tell me about a time that you helped someone.
• Most recently, we had a new hire (Paul) that was
  really struggling with getting to work on time,
  and I knew the boss (Al) was getting irritated.
  Over lunch one day I explained to Paul how
  important it was to our boss for everyone to be
  there at least 10 minutes early. It was personal
  with Al, but you could really get on his bad side
  when you were frequently late. The new employee
  was grateful for the advice. At his previous
  employment, the boss was only concerned about the
  work getting done on time he/she did not "watch
  the clock".

48
Interview Questions Behavioral - 6

• Tell me about a time that you misjudged a
  person.
• There was a long-time employee (Michael) at my
  second company who was very gruff when he spoke
  to me. At first, I went out of my way to win the
  Michael's approval. Then I realized that was
  compounding the problem. So I observed how he
  interacted with other employees and discovered I
  wasn't alone. He was gruff to most people. I quit
  trying to gain his approval and, in the process,
  discovered he'd learned his behavior from a
  former boss he'd had whom he admired.

49
Interview Questions Behavioral - 7

• How do you get along with older (younger)
  co-workers?
• Suggested answer if your co-workers are older
  There are times when I just know that a new way
  of doing something makes more sense to me but,
  first hand, I learned that my "better way" may
  not be the best way to get the job done. As a
  consequence, I respect my older co-workers
  knowledge and I've learned how to make a
  suggestion at the appropriate time.
• Suggested answer if your co-workers are younger
  I quickly realized it was not my job to "parent"
  the younger people with whom I work it was my
  job to get to know them and for us to find common
  ground where we could effectively work together.
  It took time, but the result was worth the
  effort.

50
Ask Questions

• Why is this position available?
• Who would be my supervisor? 
• What do you like about working for this company?
• What is this company's culture? 
• What do you consider to be the company's
  strengths and
• weaknesses?
• Describe the opportunities for training and
  professional
• development.
• Are there opportunities for advancement within
  the organization?
• When can I expect to hear from you?

51
Ask Questions

• How would you describe the responsibilities of
  the position?
• How would you describe a typical week or day in
  this position?
• Is this a new position? If not, what did the
  previous employee go on to do?
• What is the company's management style?
• Who does this position report to? If I am offered
  the position, can I meet him/her?
• How many people work in this office/department?
• How much travel is expected?
• Is relocation a possibility?
• What is the typical work week? Is overtime
  expected?

52
Ask Questions

• What are the prospects for growth and
  advancement?
• How does one advance in the company?
• Are there any examples?
• What do you like about working here?
• What don't you like about working here and what
  would you change?
• Would you like a list of references?
• If I am extended a job offer, how soon would you
  like me to start?
• What can I tell you about my qualifications?
• When can I expect to hear from you?
• Are there any other questions I can answer for
  you?

53
Questions you should not ask

• What does this company do?
• (Do your research ahead of time!)
• If I get the job when can I take time off for
  vacation? (Wait until you get the offer to
  mention prior commitments.)
• Can I change my schedule if I get the job? (If
  you need to figure out the logistics of getting
  to work don't mention it now...)

54
Top Ten Interview Blunders

• Not being prepared
• Dressing inappropriately
• Poor communication skills
• Too much communication
• Talking too much
• Not talking enough
• Fuzzy facts
• Wrong answers
• Bad mouthing previous employers
• Forgetting to follow up

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Why you didnt get the job

• Poor at interviewing
• Lacking job skills
• Job hopping
• No experience
• Background info
• Bad attitude
• Poor salesperson
• Cultural issues
• No sense of humor
• Poor soft skills

• Poor communication skills
• No self confidence
• Lack of education
• Too old
• Too young
• Bad manners
• No motivation
• Ethical issues
• __________________

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Ending the Interview

• If you're interested in the position, let the
  interviewer know by stating at the end of the
  interview 
• "I am very interested in this position.  Is there
  anything preventing you from offering me this
  position right now?" 
• Remember--
• Firm handshake with good eye contact smile.
• Dont leave without the interviews name, title,
  contact information.

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Post-Interview Follow Up

• Take detailed notes about interview content.
• Evaluate what went well what didnt.
• List information you neglected to share.
• Deliver any requested information a thank you
• note within 24 hours, even if you e-mail a
  thank you.
• Dont wait for the interviewer to call you.
• Go to www.illinoisworknet.com--Jobs--Prepare for
  a Job-Prepare for an Interview for more helpful
  tips, a link to www.best-job-interview.com

58
References

• Personal or Business?
• List only professional references, unless
  personal references are requested by the
  employer.
• References should be your co-workers or immediate
  supervisors.
• Always obtain permission of the reference.
• Send a copy of your résumé to every person you
  have listed as a reference.
• Have someone test what kind of reference you
  are being given.

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Remember 3Ps

• Preparation - Its important to prepare.
  Practice. Its
• important to be familiar with your marketing tool
  (i.e.,
• résumé ) and your cover letter. Know your
  accomplishments.
• Presentation - There is never a second chance to
  make a
• First Impression. The more people you leave with
  a good
• impression, the better your chances of being
  remembered.
• Perception - Demonstrate youre listening. Ask
  Questions.
• Show them why you will be successful in their
  organization.

60
Dont Forget

• In a majority of interviews a positive decision
  is based on the interviewer LIKING YOU.
  
  
• (.not necessarily the skills and experiences you
  have)

61
Any Questions?
Illinois workNet and its dedicated team of
volunteers hope that these workshop presentations
have been helpful to you and will bring you the
rewarding outcome you desire. In addition to
offering employment workshops at the Illinois
workNet Center in Arlington Heights every other
Wednesday, our team also offers them at many
local libraries community centers throughout
the month. Please forward your comments and
suggestions to mfaheem_at_worknetncc.com