North American Network Operations Group (NANOG)

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North American Network Operations Group(NANOG)

• October 23, 2000
• Washington, DC
• PJ Aduskevicz
• ATT

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Internet Reliability

• Industry and Government
• Joint Initiatives
• Independent Initiatives
• Infrastructure Protection
• Network Reliability and Interoperability Council
  (NRIC)
• NRIC V
• Focus Groups for Network Reliability
• Infrastructure Protection
• Network Reliability Steering Committee
• Facilities Solution Team
• Common Ground Alliance

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NRIC V Focus Group 2 Network Reliability
Focus Group 2B1 on Data Reporting and
Analysis Chair P.J. Aduskevicz, ATT
Focus Group 2A1 on Best Practices Chair Rick
Harrison, Telcordia

• Evaluate and report on how well the Best
  Practices are being implemented by carriers
• Update existing Best Practices as appropriate

• Implement voluntary one year trial of outages of
  ISP, CMRS, Satellite, Cable and Data Networking
  Service Providers, that are likely to have
  significant public impact
• Evaluate outage reporting requirements and
  guidelines currently used by wireline carriers to
  improve the quality of outage reporting
• Evaluate and report on the reliability and
  availability of the PSTN utilizing NRSC quarterly
  reports

Focus Group 2A2 on Best Practices Packet
Switching Chair Karl Rauscher, Lucent
Focus Group 2B2 on Data Reporting and Analysis
for Packet Switching Chair Michael Caloyannides,
Miretek Systems

• Raise awareness in Packet Networks of existing
  Best Practices
• Determine which existing Best Practices are
  applicable to Packet Networks
• Monitor Voluntary Outage Reporting to determine
  Best Practices implications
• Continue to monitor FCC reportable outages for
  Best Practices implications

• Define exactly how packet networks fail by
  identifying all known major ways of failing
• Extrapolate from how packet networks fail what a
  packet network outage is
• Determine what would make sense to report as a
  packet network outage

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Infrastructure Protection
Network Reliability Steering Committee
Mission The Alliance for Telecommunications
Industry Solutions Network Reliability Steering
Committee (NRSC) is a consensus based industry
committee. The NRSC will analyze the industrys
reporting of network outages to identify
trends, distribute the results of its findings to
industry, and where applicable, refer matters to
appropriate industry forums for further
resolution in order to help ensure a continued
high level of network reliability.
Data Assembly Analysis Team Bill Klein ATIS
Facilities Solutions Team John Healy Telcordia
Technologies
Procedural Error Team Clyde Miller Nortel Networks

• Recommend Procedures for data analysis
• Perform data analysis of outage reports
• Issue quarterly and annual results of outage
  reports

• Investigated Procedural Errors as a category unto
  itself rather than a subset of existing
  categories
• Made recommendations to improve outage reporting
  in areas of product design, documentation,
  training and root cause analysis

• Analyze FCC facility reliability data
• Provide input to cross industry groups aimed at
  facility damage prevention
• Develop and evolve best practices

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NRIC Focus Group 3 Subcommittee 2Voluntary Trial
Criteria
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Outage Index Aggregated By Failure Category
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Number of Outage Reports byFacility Failure
Sub-Category of Outage
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Outage Index Aggregated By Facility Failure
Sub-Category
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Number Of Outage Reports By Procedural Error Root
Cause Subcategory
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Common Ground Alliance

• Common Ground Alliance (www.commongroundalliance.c
  om) Call, Design, Locate and Dig Safely
• Alliance works cooperatively to
• Foster shared responsibility
• Support research
• Develop public awareness and education programs
• Identify and disseminate best practices
• Serve as a data clearinghouse
• Common Ground Study Identified Best Practices for
  Damage Prevention Such as
• Encourage participation by all stakeholders in
  One Call Center Program
• Include location of existing utilities on plans
• Record actual placement of utilities upon
  installation
• Utilize technologies and methods that render
  underground facilities easy to locate
• Call before you dig
• Know local one-call laws, policies and practices
  before beginning excavation activities