Connecting Families to Community Resources

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Help Me Grow

• Connecting Families to Community Resources

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Help Me Grow

• Provides connections and access to
• Medical home
• Mental/social/emotional health
• Early care and education/childcare
• Parent education family support
• Access through the Child Development Infoline--211

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Who Does Help Me Grow Serve?

• Serves children (birth through 5) who are at risk
  for behavioral concerns and/or developmental
  delays
• What Help Me Grow Does
• Connect families to appropriate services
• Child Development Community Liaisons (CDLs)
  research available resources and services

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Help Me Grow Provides

• Free and confidential telephone access point
• Interview, assessment and triage
• Referrals
• Follow-up with family
• Feedback to referral source
• Ages and Stages Monitoring System
• Training on developmental surveillance

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Why Help Me Grow?

• Children with developmental/behavioral problems
  are eluding early detection
• Programs exist to help at-risk children
• Children and their families benefit from a
  coordinated, state-wide system of early detection
  and intervention for children at risk
• Child health providers face a challenge in
  connecting at-risk children with needed services

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Consider this Scenario.

• Ms. Smith, a young single parent, brings her
  3-year-old son CJ to you for a
  well child visit.
• You ask if she has any concerns
  about development. She says no.
  You complete the physical exam
  and begin to wrap up the visit.
• You notice CJ is very active and barely speaks.
• Ms. Smith is ready to leave, reaches for the
  doorknob and says

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Oh, by the way.
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CJ is driving me crazy, he never listens and has
been kicked out of two child care centersIm at
the end of my rope.
You are running behind.
What Do You Do?
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Do the Concerns Represent

• A social-emotional problem?
• A school problem?
• A developmental delay?
• A parenting issue?

How Do You Help Connect Families to
Resources/Services in Your Community?
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Do you have any concerns about your childs
learning, development or behavior?
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How Can Help Me Grow Help?

• Discuss Help Me Grow with parent
• Provide prescription pad with information
• Call 1-800-505-7000 and outline concerns
• Telephone Care Coordinator takes information and
  calls parent

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Parent Fills Out Form
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Well Child visit
Doctor Gets Feedback
Help Me Grow
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5
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Call 1-800-505-7000
Parent Connected to Resource
Care Coordinator Links to CDL
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How to Refer to Help Me Grow

• Call the Child Development Infoline at
  1-800-505-7000
• Telephone Care Coordinators
• Triage calls
• Are bilingual
• Provide follow-up
• Link to Child Development Community Liaisons

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Child Development Community Liaison

• Statewide
• Identifies community resources
• Gathers data on gaps barriers
• Community networking opportunities

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Common Referral Concerns

• Developmental concerns
• Addressing challenging behaviors
• Parenting education
• Family supports
• Parent advocacy
• Connection to other services (Medicaid SCHIP)

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Information Gathering

• How many calls does it take for a CDL to identify
  a resource
• How can provider networking be used to maximize
  existing services
• Track follow-up with families providers
• Does the child health provider training result in
  practice change

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Child Development Infoline/United Way of CT
7/1/02-6/30/03
What was the age and gender of children referred
based on information provided at time of
referral?
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Child Development Infoline/United Way of CT
7/1/02-6/30/03
Who called the Child Development Infoline (CDI)?
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Child Development Infoline/United Way of CT
7/1/02-6/30/03
How did callers hear about the services provided
by the Child Development Infoline (CDI)?
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Child Development Infoline/United Way of CT
7/1/02-6/30/03
The top 20 services requested through Help Me Grow
(continued)
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Child Development Infoline/United Way of CT
7/1/02-6/30/03
The top 20 services requested through Help Me
Grow (continued)
Note There are more requested services than
cases, as one case can have more
than one requested service.
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Collaboration

• Funding- sharing cost
• Staff- cross training
• Cost effective- prevention
• Systems Coordination- avoid frustration of
  maneuvering through the maze of resources
• Family Centered- one stop shopping
• Willingness to focus on families needs - give a
  family what they ask for and what can best
  support their needs

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Help Me Grow
A Program of The Childrens Trust Fund

• Partners
• Connecticut Birth to Three System
• Preschool/Special Education
• United Way of CT/Infoline
• Support
• The Commonwealth Fund
• E.P.I.C. (Educating Practices in the Community)
• Childrens Health Development Institute
• CT Chapter of the American Academy of Pediatrics

The Commonwealth Fund is a New York City-based
private, independent foundation.
The views presented herein are those of the
author(s) and not necessarily
those of The Commonwealth
Fund, it's directors, officers, or staff.
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Imagine the day when

• All families nationwide can make one call and
  find the support they need to raise a happy,
  healthy child

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For More Information Call Joanna
Bogin Program Supervisor
Help Me Grow
860-550-6315 Email
Joanna.Bogin _at_ po.state.ct.us.
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