Company Overview

1
Company Overview

• August 2007

2
The Internap Value Proposition

• Internap is an Internet solutions company that
  provides The Ultimate Online Experience by
  managing, delivering, distributing and
  monetizing applications and content with
  unsurpassed performance and reliability.
• With a global platform of data centers, managed
  Internet services, a content delivery network and
  content monetization services, Internap frees its
  customers to innovate their business and create
  new revenue opportunities.

3
Internap Facts

• History
• 10 years ago, Internap envisioned an Internet
  where data could be routed faster, more reliably
  and more accurately
• Changed the way the Internet worked, introducing
  a patented technology that offers
• Fully-redundant Internet connectivity and
• Dynamic routing that intelligently routes around
  network congestion, poor performing links and
  disabled providers
• Today
• Headquartered in Atlanta
• Key offices Costa Mesa, CA and Knoxville, TN
• Trade on NASDAQ (INAP)
• 3000 enterprise customers
• 450 employees

4
Customer SamplingIllustrating key served markets
and applications
Financial Services
Retail
Technology
Media/Entertainment
Travel
Healthcare
5
Internap Service Point Locations
Seattle
Chicago
Denver
Toronto
Dallas
London England
San Jose
Boston
New York
Tokyo Japan
Philadelphia
Washington
Hong Kong
San Diego
Austin
San Francisco
Miami
Singapore
Los Angeles
Atlanta Corp Office
Phoenix
Sales Office Data Center
Houston
IP/Service
Sydney Australia
6
Internap Relevance Supporting Innovation
7
Internap Relevance Single Solution

• Technology Challenges
• Core IP networks sub-optimal (traditional
  solutions have proven inadequate)
• New technology is dynamic and volatile
• Media and application demands continue to
  increase
• Accountability Challenges
• Technologies are complex and time-consuming
• Provisioning
• Problem Resolution
• Monetization Challenges
• Network and application infrastructure must be
  aligned to support revenue generation and
  productivity
• Leverage increasing quantity and quality
  requirements of content and content users

8
The Internap Value Proposition
9
Internap DifferentiatorsThe Ultimate Online
ExperienceTM

• Internet Solutions Provider comprehensive suite
  of end-to-end solutions
• Proprietary Routing Technology routes around
  network congestion, poor performing links or
  disabled providers
• Monetization Solutions ability to capitalize on
  online assets and drive own business models with
  content management, reporting and monetization
  elements
• Professional Services custom development,
  transcoding solutions and consultation expertise
  through a team of consultants
• World-Class NOC single points of contact for
  direct customer access to network engineers

10
Colocation Services

• Secure, reliable, redundant, data center
  services
• Single-source for network infrastructure, IP
  and security
• Managed Router
• Remote Hands
• Dedicated and reliable support with
  guaranteed service levels

Designed to maximize performanceand provide
stable and dependable data center infrastructure
11
IP ServicesPerformance IPTM Service
Network-Based Solution

• Proprietary Intelligent Route Control Technology
• Unparalleled Network Redundancy
• Managed IP Network
• 43 Service Delivery Points
• 10G Connectivity Options
• 100 Uptime Service Level Agreements (SLAs)
• World-Class Customer Care

Proactively Monitored and Managed by Internap NOC
"What attracted us to Internap in the first
place was their optimized routing and their
ability to remove some of the unpredictability
of the Internet It was clear from our very
first meeting that Internap understood the space,
understood our problems and they were the right
people to partner with.
Frictionless Commerce
12
IP ServicesFlow Control PlatformTM Solution

• Comprehensive Network Control and Visibility
• Network performance improvement (average of 35
  latency improvement)
• Automated control of bandwidth costs real-time
  balancing of cost/performance objectives
• Detailed visibility into network, applications,
  traffic and destinations
• Enables dynamic management of multi-homed
  networks
• Premise / Customer Solution

Premise-Based Solution
"Since we installed Internap's Route Control
technology, we have more page views, more
click-throughs, more people buying, more of
everything. Orvis
13
Content Delivery NetworkCDN Services

• Leverages Internaps Highly Diverse and Redundant
  Network
• First in Flash
• Content Delivery Services
• Rich Media Streaming
• Multi-Format Support (Flash, Windows, Real Media)
• On-Demand / Live Event Webcasting
• Managed Content Hosting
• Media Storage and Replication
• Comprehensive Reporting and Advanced Business
  Intelligence

VitalStream CDN Network
Internaps Flash technology and expertise in
content delivery makes it the perfect video
streaming provider for user-generated sites
Weve created a virtual community in which
Toyota hybrid fans can congregate, leaving the
websites service and monitoring in the capable
and reliable hands of Internap.
Saatchi
Saatchi LA
14
Advertising Services

• Content Monetization Platform and Services
• Ad Services
• Audio / Video Gateway Ads
• Synchronized Static or Flash Banner Ads
• Dynamic Ad Insertion Based on Targeted Audience
  Demographics
• Professional Services and Software Development
• Customized Players
• Platform / Application Integration

We believe the FastAim ad insertion product
from Internap will enable us to move to the next
level in precision targeting of streaming ad
delivery.
ABC Radio
15
Solution Integration and Support

• Customization / Implementation
• Professional Services
• Visibility / Control
• MediaConsole
• Support
• Network Operations Center

16
Professional ServicesHigh Quality Customer
Interaction

• Professional Services
• Fully-integrated implementation across Internap
  solution set
• Service customization to meet customer
  application requirements
• Comprehensive network assessment, analysis,
  planning and optimization
• Media Delivery, Distribution and Integration
  Services
• Accelerated change and ROI

17
MediaConsole PlatformInteractive, Modular
Customer Console

• MediaConsole Platform
• Real-Time Reporting and Advanced Business
  Intelligence
• CDS and Streaming Customer Service Delivery
  Portal
• Integrated Content and Ad Campaign Management

18
Network Operations CentersWorld-Class, Proactive
Customer Support

• Network Operations Centers (NOCs)
• Expert Network Engineering Staff
• Global Visibility and Management
• Empowered for Quick / Effective Issue
• Resolution
• Proactive Customer Updates and Alerts
• 24x7x365 Across the globe

19
Internap RelevanceFreedom to Innovate

• Secure Data / Applications Facilities

• Rich Media Streaming and Delivery

• Reliable, Resilient Connection to Customers

• Maximizing Value of Content and Web Presence

20
Appendix 1Case Studies
21
Disney Case Study Entertainment

• ChallengeDisney had a limited in-house IT team
  and lacked the technical expertise to allow them
  to easily integrate an interactive media
  experience into their websites.
• SolutionDeveloped a seamless digital workflow
  solution with Content Delivery Services.
• ResultDisney now has a simple process for adding
  content and trailers to their site, allowing
  online feature film marketing and advertising.

22
Spike TV Media

• ChallengeSpike TV needed a solution to leverage
  streaming video in conjunction with its Video
  Game Awards (VGA) show. providing an avenue
  through which online viewers could interact with
  that content and even have a direct impact on the
  outcome of this popular awards show.
• SolutionProfessional Services worked with Spike
  TV to develop a customized, highly interactive
  player for their site.
• ResultInteractive portal that provided a
  near-seamless experience between TV and computer.
  MediaConsole reporting features gave insight into
  when traffic spikes were happening to draw a
  direct link to when commercials in the on-air
  broadcast were hitting.

23
Surfline.com Case Study Publishing Advertising

• ChallengeSurfline.com wanted to use in-stream
  video advertising to generate revenue from 15
  million unique monthly visitors.
• SolutionIntegrated 24/7 Real Media OAS
  advertisements directly into a customized Flash
  video player.
• ResultAd revenue increased by 200 percent,
  resulting in a three-month ROI on the website
  upgrade.

24
NCsoft Case Study Online Gaming

• ChallengeNCsoft needed to provide uninterrupted
  connectivity and instant response times all the
  time.
• SolutionInstalled three Internap Flow Control
  Platform (FCP) devices.
• ResultEnhanced significantly the end-users
  online gaming experience by minimizing latency.
  Provided fast, seamless and uninterrupted
  connectivity for hundreds of thousands of online
  gamers worldwide.

25
Atari Case Study Online Gaming

• ChallengeAtari needed a turnkey solution to
  deliver extraordinary bandwidth to support its
  new online gaming environment.
• SolutionIntegrated Internaps industry-leading
  route optimization technology and unique Private
  Network Access Point (P-NAP) architecture.
• ResultThe multi-dimensional solution allowed
  Atari to create a more sophisticated,
  bandwidth-intensive Internet environment,
  enabling it, among other things, to launch its
  first web-based gaming product.

26
Salesforce.com Case Study Corporate
Communications

• ChallengeSalesforce.com needed an easy way to
  communicate their complex product offering to
  prospective customers.
• SolutionDeveloped a customized, highly
  interactive demo center for their site with
  Content Delivery Services.
• ResultHighly interactive website with a demo
  center including video controls and chapters that
  contribute to bottom line sales.

27
Orvis Case Study Retail

• ChallengeDepending on its online store to serve
  its rapidly expanding global customer base and
  function as its principal revenue source, Orvis
  felt powerless to manage or control the inherent
  challenges of the Internet.
• SolutionInstalled Internap Route Control
  solution.
• ResultExperienced a noticeable increase in
  online sales and is better able to manage the
  quality and cost of its e-tailing site.

28
Friendster Case Study Retail

• Challenge
• Friendster needed to manage its
• continuously escalating monthly bandwidth costs
  and have a better picture of how its frequent
  software releases and applications traffic.
• SolutionInstalled the Flow Control Platform
  (FCP) solution.
• ResultImmediate elimination of all wasted
  bandwidth and network overage charges, saving the
  company 15,000 in the first month alone. It was
  subsequently able to reduce its engineering staff
  headcount, optimize usage of its available
  bandwidth and gain critical visibility into the
  minute-by-minute performance of its network.

29
Fry Case Study Technology

• ChallengeFry was dealing with expensive
  contracts with multiple Network Service Providers
  (NSPs) and expending significant internal costs
  to manage those relationships.
• SolutionImplemented Internap Performance IP
  solution.
• ResultFry reaped significant savings in contract
  and opportunity costs.

30
Frictionless Case Study Technology

• ChallengeFrictionless needed a cost-effective
  solution to mitigate the slow connectivity of the
  Internet and to better serve their customers
  worldwide without the expense of building out
  their own private network.
• SolutionInternap Colocation, Performance IP and
  CDN services.
• ResultProvided the speed, reliability, global
  connectivity and applications delivery required
  to serve its worldwide customer base.

31
Rackspace Case Study Technology

• ChallengeRackspace needed a more intelligent
  and cost-effective route optimization solution
  than was available through the Internets BGP
  protocol.
• SolutionInstalled Internap Flow Control
  Platform (FCP) solution.
• ResultMajor increase in network performance,
  higher customer satisfaction and lower costs.

32
Appendix 2 Additional Slides
33
The Problem The Internet Is Inefficient
Traditional carriers do not guarantee performance
beyond their own networks
34
Todays Enterprise Network Challenges
The Problem Multi-homing is Sub-Optimal
increasing bandwidth does not change this
The complexity of managing IP Networks is
stalling the deployment of applications over the
network