Information Era

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Information Era
2
Information Quality

• Timeliness
• Provided WHEN it is needed
• Up-to-date when it is provided
• Provided as often as needed
• Provided about past, present, and future time
  periods as necessary
• Decision Support Systems McGraw-Holl/Irwin 2004

3
Information Quality (continued)

• Content
• Free from errors
• Should be related to the information needs of a
  specific recipient for a specific situation
• Provide all the information that is needed
• Only the information that is needed should be
  provided
• Can have a broad or narrow scope, or an internal
  or external focus
• Can reveal performance
• Decision Support Systems McGraw-Holl/Irwin 2004

4
Information Quality (continued)

• Form
• Provided in a form that is easy to understand
• Can be provided in detail or summary form
• Can be arranged in a predetermined sequence
• Can be presented in narrative, numeric, graphic,
  or other forms
• Can be provided in hard copy, video, or other
  media.
• Decision Support Systems McGraw-Holl/Irwin 2004

5
Decision Support Systems McGraw-Holl/Irwin 2004
6
Decision Support Trends

• The growth of corporate intranets, extranets and
  the Web has accelerated the development and use
  of executive class information delivery
  decision support software tools to virtually
  every level of the organization

7
E Government Roadmap Strategies

• Setup E Government Agency
• Develop E Service
• Develop IT Infrastructure
• Review IT Law Regulations
• ICT Master Plan vol. II MICT,Thailand

8

• Data Information
• Access Right Law Regulation
• Transparency
• Sharing
• Networking
• MOU
• GIN ( Government Information Network)
• by TOT

9
Service System

• Organization Service
• Application Service
• Infrastructure Service
• Support Service
• Operation Service

10
Organization Service

• Advisory Services
• Busineess Analysis ,Strategic Planning
  ,Technology Evaluation
• Portfolio Management
• Project Management ,Risk Management
• Value Management
• Biz Value Analysis , Value Management , Gap
  Analysis
• Service Management
• Service Level Management ,Capacity
  Management , Availability Management , Service
  Community Management , Governance Lifecycle
  Workforce Management , Financial Management
• Integration and Development
• Enterprise Architecture , System Integration
  , Development Methods , Lab Management , Web
  Development , Mid Tier Development

11
Application Service

• Productive Services
• Document Preparation , Sharing Filtering
  Scheduling , Gap Analysis
• Application Service