Oracle EMEA Public Sector

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(No Transcript)
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Oracle EMEA Public Sector

• Juan F. Rada
• Senior Vice President
• Oracle Applications Industries

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e-Government Motivation

• Better Services
• Better for the citizen
• Convenient
• Choice
• Better for the Government
• Built-in high levels of reliability
• More effective use of resources
• Cost Savings
• Via effective management
• Reduced redundant components

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Regulatory Controls On Governments!

• Freedom of Information

• Personal Data Protection

EU Personal Data Protection
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Summary of Initiatives

• Improved public services - Multi-channel service
  provision
• Citizen choice
• Integration of Government back office systems
• Multi-Government agency information sharing
• Counter Organised Crime and Terrorism
• Promote On-line learning
• Maximise Government revenue
• Control Cost of Government
• Counter Fraud

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The e-Government Equation
How eGovernment can enable a Better Government
S3Better government Information
Service Improve service to citizens businesses
Savings Improve efficiency and reduce costs
Security Safety Enable public security, justice
safety
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Oracle and our customers
Service Improve service to citizens businesses
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Estonia, Parking fee thru Mobile
Mobile parking income grew to 12 percent of the
city's total parking revenue immediately after
the three-month testing period. The technology is
a big improvement over previous systems that
relied on tickets and cash machines
Oracle Solution Oracle Internet Platform Oracle
9i

• Estonian cities of Tallinn, Tartu, Pärnu, and
  Kuressaare currently pay for their parking over a
  mobile phone
• An efficient payment method
• Easier car inspection
• Lower running costs, and increased revenue

The city of Tallinn has virtually eliminated the
debt collection risks and administrative costs
inherent in conventional parking systems
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Hull City Council Boosts Customer Call Handling
Performance 67, Expects Annual Savings of
190,000
"Our key objective is service excellence through
improved efficiency, which will ultimately
provide more cost-effective, customer-focused
quality services."

• Lost calls reduced from 14 to less than 1
• Percentage of calls answered (in less than 10
  seconds) increased from 57 to over 98
• Average phone waiting time reduced to three
  seconds
• Customer satisfaction ratings up to 98
• Potential to save 190,000 or more annually due
  to operational efficiencies

Oracle Solution Oracle E-Business Suite CRM
applications (including Oracle Customer
Interaction Center, Oracle Scripting, Oracle
Mobile Field Service) Oracle9i Database Oracle9i
Application Server
Delivering Answers 67 Faster and Reducing
Dropped Calls by 94
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Polish Agency for Agriculture Restructuring and
Modernization (ARiMR)
The database platform, used by ARiMR for several
years before, was chosen mostly because of its
reliability, quality, and flexibility, as well as
opinion of Oracle Corporation as a stable
supplier who can guarantee constant developments
of tools and appications used
Oracle Solution Oracle Database Enterprise
Edition Real Application Cluster
option Partitioning option Spatial
option Internet Application Server Enterprise
Edition Express Server Oracle EBS Oracle
Payroll Oracle HR Self Service i
Learning Training Administration

• Animal Holding registries (with internet access
  for slaughterhouses and farmers)
• GIS system covers whole Poland (320 000 km2)
  with ortophotomaps.
• Payment schemas (production based and land based)
• IACS Datawarehouse, Payment Agency Intervention
  schemas ( other schemas)
• Digital signature infrastructure with external CC

The need is huge two million potential
beneficiaries who will use EU agricultural
subsidies
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Ministry of Foreign Affairs, Denmark
"The portal technology in Oracle9i Application
Server was easy to implement, enabling us to
create a very large, information-intensive portal
on time and within budget. In addition, the
support Oracle consulting provided from start to
finish was invaluable," said project manager,
Jorgen Hedegaard-Jensen, Ementor
Oracle Solution Oracle Internet Platform Oracle
Portal 3.0 Oracle Security Oracle
Ultrasearch Oracle Webcache Oracle XML Oracle
Single Signon Oracle Workflow

• gt300.000 page hits per day per server (two)
• gt 80.000 content items
• 4 languages
• Passed two security audits by two different
  independent security auditing organizations

www.denmark.dk is the Official Window to Denmark
and is powered by Oracle Technology
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Oracle and our customers
Savings Improve efficiency and reduce costs
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Lithuanian Inter-Community Datawarehouse
"Using Oracle 9i integrated platform as well as a
number of unique data warehousing features allows
to establish a foundation for tax administration
process improvement "

• Consolidates data from 7 Government Institutions
• All taxation related information
• Analysis of macroeconomic measures
• Harmonization of taxation in accordance to EU
  requirements
• Taxation fraud detection
• Over 30 analytical DataMarts
• Information exchange environment
• Administrated by Lithuanian State Tax Inspectorate

Oracle Solution Oracle9i Database Partitioning
option Oracle Warehouse Builder
The project implemented in close co-operation
with The Royal Danish Ministry of Taxation
under supervision of Danish Central Customs and
Taxation Administration
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Statistics Bureau of the Slovak Republic
Oracle enables us to handle complex data
structures efficiently and to grow without
changing systems in the future. Milutín
Kristofic, Vice-President of the Statistical
Office of the Slovak Republic
Oracle Solution Oracle RDBMS Oracle CDE
Tools Oracle Case

• Consistent data structure in a highly complex
  system
• Logical data security
• Built in editing rules and checking procedures
  that ensure that no false data is entered
• Openness
• Data warehousing

Oracle Technology is used to build and run the
entire Statistical Information System
Oracle enables us to handle complex data
structures efficiently and to grow without
changing systems in the future
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Hungarian Government
The Hungarian Ministry of the Interior used
Oracle9i Real Application Clusters, to power its
vote tabulating system used in the recent 2002
elections in Hungary to help ensure secure and
reliable processing of large volumes of data.
Oracle Solution Oracle Internet Platform Oracle
9i Oracle 9iAS Oracle 9i RAC

• 2,000 PCs 35,000 Voting Centers 5.6 M voting
  data sheets in less than 4 hours
• Clustering
• Fault tolerant and Disaster Recovery Management

The first application of clustering technology by
the Central Data Processing, Registration and
Election of the Hungarian Ministry of the
Interior
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State of Iceland, eGovernment
This IT investment provides the foundation for
modern Icelands IT infrastructure and enables us
to meet our citizens demands for improved public
service. - Gunnar Hall, Director of the State
Accounting Office in Iceland
Oracle Solution Oracle Internet Platform Oracle
9i Oracle 9iAS Oracle eBusiness Suite

• Consolidated Information Applications
• Cross Departments
• 19,000 employees
• Central Management De-centralized structure

... all of Icelands 540 public institutions will
give Icelandic citizens 24 hour access to their
services via the Internet....
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NATO
The implementation of the Oracle E-Business Suite
will provide NATO with the mechanism by which we
can meet these goals and will enable the
development of more meaningful and timely
management information - NATO Programme Director,
Mr David Oakley
Oracle Solution Oracle RDBMS Oracle
Purchasing Oracle Financials Oracle WebEmployess

• 700-plus users
• NATO-wide Financial and Procurement solution
• Integrates budgeting, budget execution, travel,
  treasury, disbursing, procurement and supply
  functionality

together with Oracle we can ultimately provide a
modern standardised system operating NATO-wide
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Achilles Delivers 17 Savings to Customers Using
Oracle Sourcing
"Oracle Sourcing is an excellent tool that
supports the complete auction process and enables
us to offer simple and effective auctions to a
multitude of clients."

• Provide real-time, online auctions for utility,
  rail, and public sector companies
• Achieve rapid ROI on auction software
• Generate substantial cost reductions on goods and
  services for customers
• Speed up the sourcing cycle
• Outsource management of auction software to
  reduce risk and operating costs

Oracle Solution Sourcing E-Business Suite
Outsourcing
Oracle Outsourcing has enabled us to achieve
market penetration for our product very quickly
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Netherlands

• Data validation with PDA
• Collection and validation of remote sensed images
  in the field creation of crop map of Netherlands
• Real-time update into central repository
• Elimination of post-processing
• Real time validation
• Spatial Maps integration
• Comparison between traditional and ICT supported
  work process
• Work gain 33
• Cost savings 55

Crop Viewer
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Oracle and our customers
Security Safety Enable public security, justice
safety
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Polish Police
"By implementing the new Oracle-based system, we
improved the availability of information and
streamlined the operations of police units." --
Zbigniew Chwalinski, Deputy Commander-in-Chief,
Polish Police
Oracle Solution Oracle Database Oracle
Application Server Oracle Designer Oracle
Developer Oracle JDeveloper Oracle Forms
Generator Oracle Reports

• Multi-level security ensures safety of
  information
• Nationwide police database allows continuous
  access to key information, regardless of location
• Open source technology allows system to interface
  with databases from international law-enforcement
  organizations

Now, any procedure that requires access to
information can be performed on a nationwide
basis.
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Ministry of Defence, UK
"Oracle's expertise in defense development
systems and the excellent support we receive
contributes to the success of the ADMIS program."
-- Colonel Mike Manson, Program Manager, Ministry
of Defence
Oracle Solution Discoverer Desktop Edition
Oracle Database Enterprise Edition Oracle9i
Developer Suite Oracle Express Analyzer
Oracle9i Designer Oracle9i Forms

• Provides a single, centralized, universally
  accessible repository of information Defence-wide
  
• Delivers standard applications that ADMIS can
  customize quickly and cost-effectively to meet
  specific requirements
• Provides regular technology upgrades and
  migration to Web deployment

"We decided to upgrade the database and use
Oracle's business intelligence and application
development tools in place of our existing ones,"
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The Greek Ministry of Public Order
We have had good experience with Oracle in our
national police network and that is why we
specified Oracle as the application tool for
creating the Schengen Project database for
exchanging information with other national
control authorities throughout the Schengen
area. Joachim Paradisos, Police Major and
Schengen Project Manager, Greek Ministry of
Public Order, Athens
Oracle Solution Oracle RDBMS Oracle Designer
2000 Oracle Developer 2000

• Able to handle huge amounts of data and meets
  complicated demand
• Flexible and easy to modify
• Extremely secure
• Reliable and robust
• Compatible with different hardware platforms

National Schengen Information System
We believe that our system is one of the most
flexible and well implemented in all thecountries
we have seen,
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Bavarian Police, Germany
"Deployment of the Oracle9i Database has been key
to the successful implementation of our
infrastructure program" - Reinhard Riedel,
Executive of the IuK, Department of the Bavarian
Landeskriminalamt
Oracle Solution Oracle RDBMS Oracle 9iAS

• State-wide integration across the corporate
  network providing universal access to current and
  legacy data
• Centralised repository
• Fully scalable
• Secure environment as required by a government
  agency

Migration from Informix to the Oracle9i Database
for deployment of the new strategic database
management system
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The Dutch police force
"Oracle9i Application Server Wireless and Oracle
Spatial are a winning combination when it comes
to enablingwireless and location-based services."
Euro Beinat, CEO Geodan Mobile Solutions
Oracle Solution Oracle9iAS Wireless Oracle9i
Database Oracle9i Spatial

• 20 more time for officers in the field
• Real-time access to databases
• Out-of-the box support for next generation
  location-based services
• Reduced paper costs

Giving officers instant information would empower
them in fighting crime and provide better
information and service to citizens
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The Information Pistol

• Sharing of Criminal Info/Events
• Stolen car look up with real time update
• Filling our reports on the fly
• General info about Traffic
• Positioning of police
• Location based dispatch
• Patrol daily Plan

• 20 More time in the field
• 2,000 users
• 120 days to implement

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A Few of Oracles Government Customers
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Oracles Approach to e-Government Infrastructure

• Common scaleable, available, secure
  infrastructure based on open standards
• In depth information security, evaluated to
  Government standards at all infrastructure levels
• Accommodate multiple application approaches and
  sourcing
• Evolve to adopt new information concepts as they
  become available

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Clustering Security Provisioning Configuration
Data Management Directories Identity
Management Web Cache
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Government Environment
Employees
Citizens
Employees
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Government EnvironmentConstituent to Government
Application Data
Data
Identity Data
Constituent Data
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Identity Management
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Identity Management

• Multiple authorities in a trust network
• Each owns their constituents and employees,
  infrastructure, credentials
• Each can decide whether to accept credentials
  from other authorities/domains
• Avoids duplicated management of identity
  information in multiple domains
• Keep responsibility in each owning domain
• Can scale up to any size of service oriented
  grid
• Open standards based

• Single common management of authentication and
  management of identity throughout the
  infrastructure
• Covering Constituents (citizens, businesses,
  partners) - Employees

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Web Services Security
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• Provides a decentralised platform for deploying
  operating policiesacross applications and web
  services
• Layers best-practice security and management
  across all applications
• Does not require developers to modify
  applications or services
• Supports standards such as WS-Security,
  WS-Policy, etc.
• Tools for building and monitoring operating
  policies
• Agents and gateways for executing policies in
  real time

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Application Sourcing
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Application Sourcing

• Commercial packaged applications from Oracle and
  other vendors
• Integration capabilities for legacy applications
• Home grown applications developed using open
  standards based development environment

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Business Process Orchestration

• Open standards based Business Process Execution
  (BPEL)

Create, deploy and manage cross application
business processes Native support for open
standards Uses the power of the architecture
to achieve scalability, security
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Data Centric Security
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Capabilities to Label data to control
access Encrypt selected data elements Secure
the backup
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Other Security Capabilities
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Handle multiple levels of information in a single
environment
Centralised auditing capability to provide
traceability throughout the infrastructure
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Clustering Security Provisioning Configuration
Data Management Directories Identity
Management Web Cache
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e-Government Status in EU Member States

• EU Report for EU Member States - report

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• Reorganisation of Government Back Offices for
  Better Electronic Public Services European
  Good Practices(Back-office reorganisation)

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