Illinois workNet Center Employment Power Workshop

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Illinois workNet Center Employment Power
Workshop

• Interviewing
• www.worknetncc.com

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(No Transcript)
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Agenda

• Explanation of the 3 Ps PAR
• The Interview-What is it What Type
• The 3 Ps
• Types of Questions and Use of PAR
• Skills
• Your Turn
• How to end and follow up
• Self Assessment

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• There is never a second chance
• to make a
• first impression.

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The 3Ps PAR

• Preparation - Its important to prepare.
  Practice.
• Presentation Make a good First Impression.
• Perception Show initiative, enthusiasm, ask good
  questions.
• P Problem - give an example of a problem.
• A Action tell what action you took.
• R Result describe how your action resolved
  the problem positively.

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Whats an Interview?

• The most important step in your job search
  process.
• A conversation
• The employer hopes to determine whether or not
  the applicant is suitable for the job.
• The applicant tries to learn more about the
  position while also impressing the employer.

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Types of Interviews

• Phone Interview Typically used to screen and
  narrow the pool of candidates.
• Preliminary Interview (HR Manager or Panel)
• Second Interview (HR Manager Hiring Manager)

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Preparation For The Interview

• Research the companys website
• Read the Annual Report
• Confirm location
• Dress appropriately
• Bring extra copies of your resume
• Carry a list of your references
• Be on time (15 minutes early) the company

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Preparation For The InterviewWhat to Bring

• Portfolio or notepad and pen
• Copies of your resume and a list of references on
  quality paper.
• List of past jobs and references
• Work samples (if relevant)
• Breath mint
• Drivers license/Passport

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Preparation For The InterviewWhat Not to Bring

• Cell phone
• iPod
• Gum
• Cigarettes
• Candy
• Soda or coffee

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While you wait . . . . .

• Greet the receptionist.
• Be friendly and pleasant, but not
• overbearing.
• If you need to wait, sit quietly
• (no phone calls) and patiently.
• Shake hands with the interviewer.
• Your handshake should be firm.

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Presentation-Non Verbal Communication

• According to some studies
• 55 is body language
• 38 is intonation
• 7 verbal content

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Presentation-Non Verbal Communication

• Dress For Success
• Posture
• Eye contact
• Even tone, pay attention, dont interrupt
• Occupy your hands

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Perception-How will you answer the Most Common
Questions

• Tell me about yourself. (99.9 of the time)
• What are your strengths?
• What are your weaknesses?
• Where do you see yourself in 5 years?
• Why should I hire you?

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Behavior Questions-How to Answer with PAR

• P Problem give an example of a problem you
  have encountered.
• A Action tell what action you took to resolve
  the problem.
• R Result What was the positive result that
  happened because you took appropriate action.

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Behavior Related Questions

• A co-worker wasnt doing his/her fair share of
  the work. What did you do to address?
• Have you ever shared a co-worker's or
  supervisor's achievements with others? How?
• You didn't work well with your supervisor. How
  did you handle the problem? Would you have liked
  to change the outcome?

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Behavior Related Questions

• Have you worked with someone you didn't like? If
  so, how did you handle it?
• Tell me about a time that you helped someone.
• Tell me about a time that you misjudged a person.
• How do you get along with older (younger)
  co-workers?

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Work Related Questions

• Previous company, title, description, dates?
• What were your expectations for the job?
• What were your levels of compensation?
• What were your responsibilities?
• What major challenges did you face?
• Why ARE you leaving or why DID you leave?
• What have you done since your last job?
• t

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Technical Skills

• Specialized Software, License
• Such as SAP, C, Quick Books, PeopleSoft, CPA,
  CFP, HVAC, Crystal Reporting, SQL, RN, CNA, Java,
  MRP, BASIC, LSW, EMT, CPR

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Soft Skills

• Willing to learn Ethical
• Resourceful Problem Solver
• Team Player Efficient
• Show Initiative Adaptable
• Reliable Writing Skills

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Your Turn to Ask Questions

• In the annual report, the CEO was committed to
  cut costs and raise revenues. How does he plan to
  do that?
• What are your expectations for this position?
• What type of advancement program is there?
• Can you explain the companys culture?

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Other Questions To Ask

• How would you describe the responsibilities of
  the position?
• How would you describe a typical week or day in
  this position?
• Is this a new position? If not, what did the
  previous employee go on to do?
• What is the company's management style?
• Who does this position report to? If I am offered
  the position, can I meet him/her?

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Other Questions To Ask

• What are the prospects for growth and
  advancement? Can you give me an example?
• What do you like about working here?
• What can I tell you about my qualifications?
• Have I addressed all of your concerns?
• Are there any other questions I can answer ?

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What not to ask

• What does this company do?
• (Do your research ahead of time!)
• If I get the job when can I take time off for
  vacation? (Wait until you get the offer to
  mention prior commitments.)
• Can I change my schedule if I get the job? (If
  you need to figure out the logistics of getting
  to work don't mention it now...)

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Business References

• List only professional references (personal only
  by request)
• Should be your co-workers or immediate
  supervisors.
• Always obtain permission.
• Send a copy of your résumé to every person you
  have listed
• Have someone test what kind of reference you
  are being given.

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Ending the Interview

• If you're interested in the position, let the
  interviewer know by stating at the end of the
  interview 
• "I am very interested in this position.  Is there
  anything preventing you from offering me this
  position right now?" 
• Remember--
• Firm handshake with good eye contact smile.
• Dont leave without the interviewers name,
  title, contact information.

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Post-Interview Follow Up

• Take detailed notes about interview content.
• Evaluate what went well what didnt.
• List information you neglected to share.
• Deliver any requested information a thank you
  note within 24 hours, even if you e-mail a thank
  you.
• Dont wait for the interviewer to call you.
• Go to www.illinoisworknet.com--Jobs--Prepare for
  a Job

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Self Assessment Top Seven Interview Blunders

• Not being prepared
• Dressing inappropriately
• Poor communication skills
• Too much /too little communication
• Fuzzy facts/Wrong Answers
• Bad mouthing previous employers
• Forgetting to follow up

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Dont Forget

• In a majority of interviews a positive decision
  is based on the interviewer LIKING YOU.
• (.not necessarily the skills and experiences you
  have)

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Any Questions?
Illinois workNet and its dedicated team of
volunteers hope that these workshop presentations
have been helpful and provide the rewarding
outcome you desire. Employment workshops are
held at the Illinois workNet Center in Arlington
Heights every 2nd 4th Tuesday. Also, we offer
them at many local libraries community centers
throughout the month. Please forward your
comments and suggestions to mfaheem_at_worknetncc.com