Developing A local Intranet to Support Integrated Healthcare

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Developing A local Intranet to Support Integrated
Healthcare

• Consider these Issues
• Potential
• Risks

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POTENTIAL Improved delivery of information for
Healthcare Predicted low cost networks

• PATIENTS
• Access to current specialised relevant detailed
  Information
• Efficient/Cost efficient
• Involvement in policy
• Support groups
• Video consultations with specialist staff

• G.P.s
• Up-to-date Medial information
• Online Paperwork
• Uniform across country
• e mail to colleges
• access to online research and teaching

3

• HOSPITALS
• Efficient use of resources
• Rapid Transfer of information
• e.g.Ambulance data

• MANAGERS
• Information for
• planning
• ordering resources

• SUPPLIERS
• Relationships
• Product information

4

• Consider The Risks As -
• Soft
• Technical (Hardware, Software)

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Technical Risks.

• Are suppliers linked to appropriate technology
  and software? Who pays for upgrade.
• Will the system be able to link in to NHS net in
  future?
• Will technology/software

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Technical Risks (cont)

• Hardware and network requirements for G.Ps and
  hospitals.
• Security issues. Data integrity, security, virus
  checking, passwords, etc.
• Can you accurately predict scalability?
• Update skills for browsing and navigating.
• Download speeds of files e.g. PDF

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Technical Risks (cont)

• Need for comprehensive help facility.
• Need to determine user views to protect data and
  confidentiality.
• Back up systems.

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Soft Risks

• Will doctors continually refer to updates and
  information. Already under pressure of time.
• Who updates information. Bureaucracy, accuracy,
  authorisation and legal accountability.
• Will Drs and patients be happy with diagnosis by
  camera?

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Soft Risks (cont)

• Training costs of all staff (Cost benefit?)
• Defining user requirements
• Reluctance to change and history of change in the
  health service.
• Can patients be trusted to diagnose themselves at
  home without supervision.

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Soft Risks (cont)

• Must agree standards, procedures, processes and
  practices.
• Who is costed for the day to day running of the
  network and its updates.
• Future advertising policy for government
  organisations.

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Soft Risks (cont)

• Data protection act?

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Summary

• The development of a local intranet to support
  an integrated healthcare system (by allowing
  high quality patient information across
  healthcare boundaries) provides opportunities to
  improve services.
• However there are many risks associated both
  technical and behavioural.