Club Regent Casino Royal Palms Restaurant - PowerPoint PPT Presentation

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Club Regent Casino Royal Palms Restaurant

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Maintain the table by clearing any used dishes and refilling beverages ... Critical Events. The Casino Celebrated it's 14th Birthday ... – PowerPoint PPT presentation

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Title: Club Regent Casino Royal Palms Restaurant


1
Club Regent Casino Royal Palms Restaurant
  • Dining Room Server
  • Kerri Lynn Baxter
  • April 27 August 27

2
Business Overview
  • Type Restaurant inside of a Gaming Facility
  • Location 1425 Regent Ave. W
  • Size 400 seat dining room
  • Management Structure
  • Food Beverage Manager
  • Floor Managers
  • Servers, Bartenders and Hosts
  • Clientele Adults attending the casinos gaming
    facility

3
Duties Responsibilities
  • Greet and seat guests if no host is available
  • Greet guests at table, offer beverages and take
    order
  • Maintain the table by clearing any used dishes
    and refilling beverages
  • Clean and reset table with water glasses and
    cutlery
  • Perform opening and closing duties for restaurant

The Royal Palms Restaurant
4
Critical Events
  • The Casino Celebrated its 14th Birthday
  • I met some Winnipeg Blue Bombers during a season
    opening banquet
  • The power went down in half of the Casino while I
    was working meaning the gaming floor and alcohol
    service was shut down briefly

5
Professional Personal Benefits
  • Better knowledge of Restaurant industry
  • Experience serving in a busy dining room
  • Servers etiquette
  • Work Relationships
  • Customer Service Skills

6
Conclusion
  • Working at the Casino this summer was a great
    experience where I learnt lots about serving and
    the general running of a large capacity dining
    room. I also got to serve in the Jaguars dance
    lounge and in a concert setting.
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