Harvard Business Review On Knowledge Management Chapter 7

1
Harvard Business Review On Knowledge
ManagementChapter 7 8

• October 05, 2004
• MIS 580
• Discussants Michael Fry Yih-Jong Fu
• Department of Management Information System
• The University of Arizona

2
Agenda

• Todays research agenda and focus
• Incentive programs

3
Browns Vision

• Shift the focus of the research department
  toward new technological and organizational
  architectures (p.154)

4
Question

• Browns vision was written in 1991
• Recent PARC innovations
• 1993 PARC technologist delivers the first live
  musical performance over the Internet
• 1994 Eureka database system was created to
  support collaboration and knowledge sharing in
  the Xerox field service community
• 1995 PARC computer scientists design IPv6
• 2002 PARC breaks off from Xerox to become an
  independent research facility

• Is Browns vision being realized in todays
  research agenda?

5
Research Laboratory

• Palo Alto Research Center Areas of Research
• Micro-scale devices, biomedical sciences, mobile
  wireless, Image processing, Document content,
  sense making
• Community
• IBM
• Community focus laboratory

6
Agenda

• Todays research agenda and focus
• Incentive programs

7
Discussion

• How do we promote knowledge sharing culture?

8
Reward System

• What rewards are used in todays company?

9
Types of Reward
10
Resources

• http//www.parc.com/default.php PARC homepage
• http//www.research.ibm.com/ IBM research
• http//www.gurteen.com/gurteen/gurteen.nsf/id/rewa
  rds-k-sharing Rewards system