www'VeriTechLLC'com

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Verification Technologies, LLC

• www.VeriTechLLC.com

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VERI-CALL SERVICES
Equipment Verification For Capped
Rental Equipment
Patient Communication System For
CPAP, Nebulizer, and Diabetes patients
HHC System For Nutritional Level Checks
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VERI-CALL EQUIPMENT VERIFICATION

• Calls when your clients are home.
• Vericall will make three attempts to reach your
  clients on different days and at
  different times.
• On the third and final attempt a message will be
  left on their answering machine
• Helps free up your busy staff.
• Helps re-coup and re-inventory your equipment.
• Helps cut down on your denials.
• Helps identify patients that have been admitted
  to the hospital or hospice.
• Helps you stay compliant with joint commission
  and accreditation!
• All reports available online.

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VERI-CALL PATIENT COMMUNICATION SYSTEM

• Veri-Call can be used to stay in close contact
  with your CPAP, Nebulizer, and diabetes
  patients.  Since these patients can be more
  elusive during the daytime hours, Veri-Call can
  make these calls during the early evening
  to check medication and supply levels.  The
  patient will even have an option to connect to a
  live operator at our call center if more
  information is needed.  By using our
  Patient Communication System you will have data
  information that will help with your patient
  referral base, market share, and joint
  commission compliance!

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VERI-CALL HOME HEALTHCARE SYSTEM

• Veri-Call can contact your Nutritional
  patients to check the current level of
  Nutrition left before you deliver!  With the
  stricter guidelines coming down from the
  Medicare Part-B form you will now have to check
  the level of Nutrition left before your delivery
  to stay compliant.  Veri-Call can call these
  patient's the night before to check their
  Nutritional level.

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RECORDED BY YOUR OWN STAFF

• The automated attendant, and office employee
  whose voice has been pre-recorded, reminds the
  client of the equipment that they are
  using. Clients are impressed that their
  equipment provider is running a
  high-tech operation.
• Recording can be done by your staff or by
  Veri-Tech.

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VERI-CALL EXAMPLE MESSAGES

• Main message Capped Rentals
• Hello, this is ________ from _________. Our
  records indicate that we have a patient at this
  number renting medical equipment. If the patient
  is still using the equipment, please press
  1. If the patient is no longer using the
  equipment, please press 2. If you need a
  representative to call you, please press 3
  Press 4 to hear these options again.
• Main message Diabetic
• Hello, this is ________ from _________ calling
  to check on your Diabetic medication level and
  supplies. Please press 1 if you need more
  Diabetic medication. Please press 2 if
  you need diabetic supplies. Please press 3 if
  you need both medication and supplies. Please
  press 4 to hear this message again.
• Main message Nebulizer
• Hello, this is ________ from _________ calling
  to check on your Nebulizer medication level and
  supplies. Please press 1 if you need more
  Nebulizer medication. Please press 2 if you
  need another Nebulizer kit. Please press 3 if
  you need both medication and a kit. Please press
  4 to hear this message again.

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CLIENT INTERACTION

• The client has an opportunity to confirm or
  request that a customer service rep. call
  back by pressing the designated key on their
  phone. Veri-Call makes 3 rounds of calls,
  detects answering machines, and repeats
  the message until a confirmation or reschedule is
  made. Only on the third attempt will Veri-Call
  leave a message on the machine.

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VERI-CALL IS BEING USED FOR

• Annual equipment check-ups.
• Capped rental equipment.
• Nebulizer meds and kits / Diabetes meds /
  Nutritional levels
• Accreditation documentation for patient charts.
• Follow up for soft goods being sold to your
  patients
• Reimbursement calls.
• Announcing new services and equipment.
• Announcing new locations or moving.
• Open house.
• And countless other occasions you may have.

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INTERFACING WITH YOUR SYSTEM

• All you need is a report writer or a way to
  import your data into either an Excel
  spreadsheet, comma
  delimited, or ASCII format.  In most cases we
  only need the clients full name,
  phone number, and the type of
  call that is being made for that particular
  patient. Once you have that
  information you simply upload the data
  to our secured servers.

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