The Art of Delegation

1
The Art of Delegation

• Presentation
• By
• A.V. Vedpuriswar

2
Delegating

• In this program, you will learn
• The importance of delegation
• Purpose
• Benefits
• The challenges involved in delegating
• How we can delegate effectively

3
Purpose of delegating

• Assigning a task to someone else
• Getting that persons commitment
• Involves transferring both responsibility and
  accountability to a team member
• All this to improve the overall functioning of
  the team or department

4
Delegating is not

• Abdicating responsibility
• Passing off what we do not like
• Mechanically allotting tasks
• About keeping people occupied
• Passing the buck

5
Benefits

• Improves trust
• Improves communication
• Facilitates development
• Increases motivation
• Facilitates more optimal utilisation of resources

6
Challenges and Roadblocks

• Fear of losing control
• Exaggerated sense of self importance
• Lack of confidence in others
• Lack of clarity about the job and its building
  blocks
• Poor communication by leader
• Softness/reluctance to push people

7
Signs that things are going wrong

• Late hours
• Last minute scrambles to meet deadlines
• People complain about lack of empowerment
• Too much micro management
• Delegated assignments are getting delayed

8

• Staff feel incompetent and helpless
• Uneven workload
• Low staff morale
• Excessive staff turnover
• Lack of ownership among team members

9
Effective delegation

• Understand the task well
• Understand the building blocks
• Identify the skills and capabilities needed
• Understand the strengths and weaknesses of the
  team members
• Communicate clearly
• Provide necessary resources
• Monitor from time to time

10

• Trust but verify
• Focus on results, not activities.
• Resist the temptation to jump in too early
• Do not abdicate, ie let go without taking control
• First choose the responsibilities you want to
  keep. Then delgate
• Give feedback from time to time
• Be tolerant of failures

11

• Thank You