BeiwaiOnline Tutor Support System

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BeiwaiOnline Tutor Support System

• Presented by Yang Liu

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You may have question

• Who are you?

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We are the organizers of this workshop
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Outline

• 1. Why to establish this center?

2. What does a tutor do?
3. What service does the center provide?
4. How is your work performance assessed?
5. What are the requirements of a tutor?
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1. Why to establish Tutor Support Center?
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1.1 BeiwaiOnline System Structure
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1.2 What does this center do?
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1.2 Functions of This Center
course and research support during tutoring
process
routine service
quality Control of tutor performance

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2. What are roles as a tutor?
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2.1 Teacher vs. Tutor-- a comparative look

• Teacher
• Traditional sense of instructing in classroom
• Teaching process-oriented

• Tutor
• Individualized service according to different
  learner needs
• Learning process-oriented

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2.2 A Teacher

• What the teacher normally does is draw a
  lesson plan for tomorrow, or for next week.
  Occasionally with good excuses, perhaps, it is a
  quick look at the text before s/he rushes to
  class.
• ----- taken from prof. Gus paper

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2.3 A Tutor

• Prepare at least 50 PowerPoint slides and make
  presentation in tutorial.
• Read about 50 pages for
• BA courses, 120 pages
• for DP courses.
• Supervise what the learner
• does before and after tutorial.

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2.4 What you should do as a BeiwaiOnline tutor?
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2.4 Your job specifications

• A face-to-face tutorial every other week
• Learning process monitoring
• 2-hour question answering every week via
  telephone
• Question answering via email other means
• Assignments marking grading
• A tutorial before the final exam

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2.5 What are your roles as a BeiwaiOnline tutor?
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2.5 Your roles as a tutor

• An Assessor- assess what the learner can already
  do, what progress the learner is making, and what
  the learner is able to do after a period of
  learning
• A Supervisor- supervise what the learner does
  before and after class
• An Instructor- give instructions to what the
  learner does in class with the materials
• A Teacher- teach the materials to the learner
• A Manager- manage all the resources and classroom
  activities to the best advantage
• An Information provider provide the information
  requested by the learner
• A Friend be a friend to the learner

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2.6 Are you overwhelmed?
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3. What service does the center provide ?
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Philosophy Methodology for Online English
Education
Course orientation
Resources for tutors
Training resources
CALL training
The Integration of Online Education and Campus
Education Program
research resources
Tutor Development Program
Tutor-guided Learner Support Program
Yearly National Symposium on Online English
Education

Online Forums on Tutors Home
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3.1 Philosophy And Methodology for Online English
Education

• Purpose
• to be a qualified BeiwaiOnline tutor
• Resources
• face-to-face training workshop
• online training package

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3.2 Course Orientation

• Purpose
• help you get the guidelines and teaching
  methodologies for each course and know how to
  tutor your learners effectively and meet the
  course objectives.
• Resources
• six courses, online version

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3.3 CALL Training

• Purpose
• get to know how to use technologies for your
  tutorial
• Resources
• PowerPoint slides, word, excel, web search, and
  email

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3.4 The Integration of Online Education And
Campus Education

• Purpose
• to explore ways of integration in classroom
  English teaching and online learning
• BeiwaiOnline publishes the excellent work with
  Foreign Language Teaching and Research Press

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3.5 Tutor Development Program

• Purpose
• to encourage collaborative teaching and tutoring
  resource development.
• help tutors grow academically with BeiwaiOnline.
• Tutors are divided into several course-based
  groups.
• Gather together and find the best way to solve
  the problems encountered

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3.6 Tutor-guided Learner Support Program

• Purpose
• To guide our learners with their study during
  their learning process
• 7 course-based tutor-guided study groups
• Tutors post on the forum, host on the VOB, edit
  learners questions as FAQ.

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3.7 Yearly National Symposium

• Purpose
• Improve tutoring quality by exchanging views
  among tutors on online English teaching /
  tutoring
• improve your professional standing
• Presented work
• Research paper
• In-progress project report
• Reflections
• Research proposal
• Demonstration of any step in tutoring process

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3.8 Online Tutors Home

• What is in there?
• Purpose
• Update tutors on most recent BeiwaiOnline
  measures / policies
• Collect information on tutoring process
• Shoot troubles
• Get together to hear one anothers voice
• Join groups on the basis of common interests

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(No Transcript)
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This is your home!You belong here!Come and
join us!
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Ask yourself

• How many training resources can you access?

How many research resources can you access?
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4. How is your work performance assessed?
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4.1 Got a question?

• How am I going to be assessed by BeiwaiOnline
  standards or are there standards at all?
• There are quite a lot of BeiwaiOnline local
  learning centers, how could BeiwaiOnline ensure
  expected teaching quality?

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4.2 We Strive for Best Quality

• Quality is the final assessment of every phase
  of every BeiwaiOnline process!

Your performance will be assessed smeseterly
against your job specification
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4.3 Rating Criteria

• According to BFSU teacher assessment criteria, we
  made the following criteria
• Excellent 4.5 and above
• Good 4.0 4.5
• Acceptable 3.0 4.0
• Poor below 3.0

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4.4 Comments from learners(1)

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  ??????????????????????????

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4.5 comments from learners (2)

• ????????????????,??????????????,?????????!
• ??????????????????,???????????,??????,???????????
  ??,????????,???????????????,??????????,???????????
  ??????????I will try my best to use English
  anytime and anywhere "?

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4.6 comments from learners (3)

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  ????,??????????????.
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4.7 comments from learners (4)

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  ?????,????????,Tutor????????Tutor????????????????
  ????tutor??????,???????????????,????????,?????????
  ??????,?????????

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4.8 We Are Not ENEMIES!

• YOU BEIWAIONLINE fight against quality
  problems!
• BEIWAIONLINE provides better support service to
  tutors to better the system.

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5. The requirements of you
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5.1 Our Requirements

• Inform your learners of your work phone and email
  address
• Prepare your tutorial carefully
• Grade learners assignments in time
• Visit our e-platform weekly.
• Check your email daily.

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6. Summary
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1. Roles as a tutor
2. The service Support this center provides
3. Requirements of a tutor
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An Information provider
A Manager
A Supervisor
Assessor
An Instructor
A Friend
A Teacher
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Philosophy Methodology for Online English
Education
Course orientation
CALL training
The Integration of Online Education and Campus
Education Program
Tutor Development Program
Tutor-guided Learner Support Program
Yearly National Symposium on Online English
Education

Online Forums on Tutors Home
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• Inform of learners of your work phone and email
  address

Prepare your tutorial carefully
Grade learners assignments in time
Visit our e-platform weekly.
Check your email daily.
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• Lets work hand in hand!

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Thank you!

• We can be reached at
• jiaoshi_at_beiwaionline.com