Screenshots for Contextual Inquiry

1
Screenshots for Contextual Inquiry

• Brad Myers and Gus Prevas
• HCI in eCommerce
• For scenario shown in video88.5 mb mpeg

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Initial screen

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3
Not found screen(after type iPaq into Search box)

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4
iPaq results scrolled to PDA's/Handhelds

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5
Screen for iPaq 3870

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6
After click on Add to Cart

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After click on Continue to Checkout

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After enter email address and password

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Error screen after hit Secure log On

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10
Replace user name with real name and password,
and hit log on again

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11
Hit log-on link for cdw-g

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Error screen after type in user name and
password, new screen appears, then hit Continue
on that new screen

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13
Hit back, then continue (no action), then back to
main site (has my name at top)

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14
Do a search, get error (like slide 3), then
search for iPaq (like slide 4), then click on
iPaq 3870. (Compare this to slide 5)

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15
Click on Add to Cart (get screen like slide 6),
then click on Continue to Checkout

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16
After enter information, but leave address blank,
and hit Continue

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17
After enter address, title, re-enter phone and
state, hit Continue, get blank screen, hit reload

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After scroll to bottom and hit Continue

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19
After type in illegal credit card number, and hit
Continue

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