The Endoscopy GRS Workforce Domain

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The Endoscopy GRS Workforce Domain

• National Endoscopy Team
• May 2007

www.grs.nhs.uk
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Why do we need a Workforce Domain?
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• To support workforce and drive improvement in
  workforce conditions
• by helping endoscopy staff identify issues,
• provide ideas and information that will help
  staff make changes
• To ensure that all staff are
• trained
• assessed
• developed
• cared for
• listened to
•  

www.grs.nhs.uk
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The endoscopy workforce

• We need the right person for the right job who
  is
• trained
• assessed
• developed
• cared for
• listened to

• Endoscopist
• Nursing
• Clerical
• Technical
• Management

The workforce domain GRS will drive improvement
in workforce conditions
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GRS workforce standards

• Five Items of the workforce domain
• Skill mix review and recruitment
• Orientation and training
• Assessment and appraisal
• Staff are cared for
• Staff are listened to

www.grs.nhs.uk
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Access through the GRS Homepage
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Workforce Domain

• Workforce Domain
• Data entry screen

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Each Item has a series of questions Level D - A
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Endoscopy Global Rating Scale

• National census twice yearly
• (April and October)
• The GRS workforce domain launched in October 2006
• It has been modified significantly for the latest
  April 2007 census

www.grs.nhs.uk
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National results

• Workforce domain

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GRS Knowledge Management

• The Workforce section of the KMS
• Will Share and provide existing workforce
  knowledge across the service
• Generate new knowledge to support the services
• Access valuable knowledge from outside services
• Embed knowledge of what works
• Measure the impact on the service through GRS

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• Knowledge Base
• No Login required
• KMS Demo
• Constantly updated
• Quick and easy

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Access to the Workforce KMS
Access directly through the GRS Home
page or From each measure or Through the action
plans No Login required
www.grs.nhs.uk
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• How does this fit with the other GRS domains?

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• GRS measures quality of endoscopy services
• Several items in the quality and customer care
  domains can indicate there may be underlying
  workforce issues
• i.e. low scores on timeliness, comfort etc.
• The underlying issues may be workforce gaps,
  leadership/management or performance of
  individuals

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Visit the site
www.grs.nhs.uk