Marsfield Open Day Visitor Survey - Feedback

1
Marsfield Open Day Visitor Survey - Feedback

• Visitors to the Marsfield Open Day were asked to
  complete a survey form at the end of their visit.
• The total number of visitors at Marsfield was
  approximately 1200.
• We received 550 forms at Marsfield.
• The following diagrams summarize the response.

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Who came?
63 male, 37 female (adults and children)
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Note the lack of visitors with ages between 18
and 35.
4
Over 100 survey forms were completed by
primary-aged children.
5
Some visitors said they would have liked to visit
both sites but could not manage both in the same
day.
6
How did they know about it?
Other included information sent to schools and
articles in Double Helix and Scientriffic
7
Why did they come?
Note the strong interest in what CSIRO does.
8
Did they enjoy the day?
YES!
9
Could they understand the displays?
For some visitors the displays were slightly too
hard to understand.
10
How much did they learn about CSIRO at this site?
nothing
a lot
11
Importance of CSIRO in Australia
nothing
a lot
12
Careers in Science (school and tertiary students
only)
13
Visitors Comments

• The survey form also asked for comments
• on
• What did you like best?
• What would you like us to improve?
• A summary of the most-often repeated comments
  follows

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What did you like best?
(Numbers indicate the number of responses which
included the item.)

• General site activities
• science show (103)
• everything (45)
• helpful/friendly staff (30)
• childrens activities (8)

Hugely popular with the children
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What did you like best?

• ATNF Displays
• astronomy displays and welcome (36)
• receiver group demos/display (28)
• SKA and the Luneburg Lens (18)
• Parkes displays (10)
• ask an astronomer (8)

16
What did you like best?

• CTIP Displays
• SQIS face gesture recognition (79)
• e-health, Haptic Workbench (34)
• virtual reality (not further specified) (32)
• electron microscope (21)
• e-health, hospital without walls (13)
• computers/CSIRAC (9)
• antenna range (5)
• radar display (5)

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What would you like us to improve?

• The top six comments were
• Provide more Open Days (23)
• Provide more hands-on/interactive displays (16)
• Provide more activities for children (13)
• Provide better access to some displays (11)
• Provide more demonstrations/experiments (10)
• Make displays easier to understand (10)

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What would you like us to improve?

• Other comments (3 - 4 responses) were
• Provide better signs (outside)
• Hold Lindfield and Marsfield days separately
• Stay open longer and/or over two days
• Improve the advertising
• Show more videos