Food

1
Food Beverage Overview

• What does the career path look like?

2
Country Clubs
Maps Guides
Lodging
Retirement Communities
Restaurants
Sporting Events
Travel Agencies
Contract Food Service
Airlines
Travel Tourism
Hospitality
3
Travel and Tourism Industries
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Hospitality Industries
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The Hospitality Industry

• Lodging
• Food service
• Clubs
• Cruise ships
• Gaming
• Theme parks
• Sports and entertainment
• Travel

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The Hospitality Business

• Lodging putting heads on beds
• Many U.S. markets are mature
• Expansion and growth overseas
• Food service putting cheeks in seats
• What would you like to eat?
• Where would you like to meet?
• Expansion and growth overseas

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Hospitality Industry Numbers
Lodging
Food Service

• 11.4M rooms worldwide
• 3M rooms in U.S.
• Slowing in U.S.
• Exceptions casinos, limited service, timeshare
• Continued expansion

• Strong growth
• 1 billion/day sales
• 10.2M employees
• 12M in 2006
• 1/2 of all adults/day eat in restaurants
• 44 of food spent in restaurants

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Where are the jobs?

• Professional
• Operations management, finance, accounting, human
  resources, customer relations, marketing, food
  science
• Corporate
• Marketing, business development, human resources,
  training, quality assurance, real estate,
  accounting, purchasing
• Entrepreneurial
• Owner, operator, franchisor

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Food Service

• Eating and drinking places
• Quick service restaurants (QSR)
• Full service restaurants / bars
• White table cloth restaurants / bars
• Lodging food service
• Education food service
• Employee food service
• Health care
• Recreational food service
• Off-premise catering

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Restaurant Industry Positions

• Banquet manager
• Bartender/cocktail server
• Broiler cook
• Busperson
• Counter person
• Dining room manager
• Dishwasher
• Executive chef
• Expediter
• Food beverage director

• Food server
• Fry/Sauté cook
• Host/hostess
• Kitchen manager
• Pantry cook
• Pastry chef
• Restaurant manager
• Sous chef
• Storeroom person
• Unit manager

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Hospitality Careers

• The industry offers more career options than most
• The work is varied
• There are many opportunities to be creative
• This is a people business

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Hospitality Careers

• Hospitality jobs are not nine-to-five jobs
• There are opportunities for long-term career
  growth
• There are perks associated with many hospitality
  jobs
• Hospitality jobs can be intrinsically satisfying
  and meaningful

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The Down Side

• Long hours
• Nontraditional schedules
• Pressure
• Low beginning salaries
• Frequent relocation

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Lodging Careers
15
Food Service Careers
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Chain Operations

• Better training
• More opportunities for advancement
• Better benefits
• Frequent relocation
• More control by management
• Bonus plans impact pay

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Independent Operations

• More chances to be creative
• More control
• Better learning environments
• Less job security
• Fewer chances for advancement
• Harder to market and sell

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Foodservice Industry

• Commercial Foodservices
• Institutional Foodservices
• Military Foodservices

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Foodservice Industry

• Commercial Foodservices
• Restaurants
• Lunchrooms
• Cafeterias
• Fast food restaurants
• Hotel foodservice operations
• Food stands
• Social caterers

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Foodservice Industry

• Institutional Foodservices
• Hospitals
• Nursing homes
• Schools colleges
• Correctional facilities
• Employee cafeterias
• Airline catering
• Surface transportation catering

21
Foodservice Industry

• Military Foodservices
• Military bases
• Combat foodservices
• Officers clubs
• Cafeterias

22
Restaurant Industry

• The National Restaurant Association NRA defines
  the restaurant industry as that which encompasses
  all meals and snacks prepared away from home,
  including all takeout meals and beverages.

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Restaurant Industry

• Restaurant industry sales were forecast to reach
  399.0 billion in 2001, an increase of 5.2 over
  the year 2000.

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Restaurant Industry

• On a typical day in 2001, the restaurant industry
  will post average sales of 1.1 billion

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Restaurant Industry

• Sales at full service restaurants are forecast to
  reach 143.3 billion and sales at quick service
  fast foods restaurants are forecast to reach
  112.0 billion.

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Restaurant Industry

• The overall impact of the restaurant industry is
  expected to reach 1 trillion in 2001. This
  includes sales in related industries such as
  agriculture, transportation, wholesale trade and
  food manufacturing.

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Restaurant Industry

• Sales 399 billion average 1.1 billion on a
  typical day
• Locations 844,000 more than 54 billion meals
  will be eaten in restaurants and school and work
  cafeterias.

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Restaurant Industry

• Employees 11.3 million more than 8 percent of
  those employed in the United States, which makes
  the industry the largest employer besides
  government.

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Food-and-drink sales billions
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Restaurant Industry

• One-third of all adults in the United States have
  worked in the restaurant industry at some time
  during their lives
• Per-person check averaged 4.72 in 1999
• Average unit sales in 1998 were 601,000 at full
  service restaurants and 555,000 at
  limited-service fast-food restaurants.

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Distribution of Restaurant Customer Traffic 1998
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Restaurant Industry

• Restaurant Industry remains to be very
  competitive
• Three out of four consumers report that they have
  more restaurants to choose from today than they
  did two years ago.
• Restaurants are paying more attention to design,
  décor and atmosphere

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Restaurant IndustryRanking of Consumer Choices

• Food and Service
• Physical setting
• Moods and Impressions

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Restaurant IndustryQuick Service

• Intense competition
• Convenience is number one factor
• Carryout or delivery market
• Time savings meal options
• Ever-changing consumer needs
• Shortage of labor
• Training needs

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Restaurant IndustryFull Service

• Tied to economy
• Baby-boom generation
• Increased competition
• Importance of repeat customers
• Portion sizes
• Dietary needs

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Restaurant IndustryGrowth in Other Segments

• Managed services 1
• Educational institutions 4.4
• Recreational services 3.3
• Transportation 3.8
• Health care 2.2
• Lodging places 2.7
• Military 2.2

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Restaurant IndustryTrends

• Labor shortage issues
• Cost of providing food and service
• Technology issues and benefits
• Consumer preferences
• Training
• Expansion