MacEwan International

1
MacEwan International

• A cooperative model of management
• Presented by
• Dr Rick Lewis, Director, MacEwan International
• Deborah Taylor, Manager International Admissions
  Enrolment

2
History and Background

• International Education Centre Projects,
  orientation, work with faculties to
  internationalize the curriculum.

• International Recruitment taken on by Faculty of
  Arts Science. - Directed to give priority to
  applications from authorized agents.

• Office of the Registrar had ½ staff member
  evaluating international documents.
• -Directed to not give priority to applications
  from authorized agents.

3
History and Background

• Recruitment
• Executive Director and Director of China
  recruitment
• agents
• focus regions (China, Hong Kong, Taiwan, East
  Africa)

• Admissions
• application acknowledgement turn-around time 2-3
  weeks all sent by post.
• International document evaluation turn-around
  time 8-10 weeks.

• USI program created
• ESL
• high school programming

4
Evolution of change

• Spring of 2004 Vice-President Academic, Vice-
  President Student Services, and the Dean of Arts
  Science felt a more focused, team perspective
  required for international recruitment and
  admissions.

5
Evolution of Change

• Office of the Registrar created a new unit and
  were physically moved into the International
  Education Centre.

• Director of International Recruitment and the
  University Studies International Program Advisor
  moved into the International Education Centre
  remain under direction of Faculty of Arts
  Science.

6
Evolution of Change

• A cooperative modal of Management was created.
• The same priority and focus was given to
  recruitment and admissions.

7
Evolution of Change - Admissions

• Positions Created
• Manager, International Admissions Enrolment
• 2 Full-time International document evaluators
• 1 Part-time support staff position

8
Evolution of Change - Admissions

• Manager directed to work directly with
  recruitment to facilitate change as required and
  ensure policies changed as required.

9
Evolution of Change - Recruitment

• multiple recruiters
• active recruitment in more countries
• new agents added
• strategic plan and budget for recruitment
  developed annually

10
Benefits Admissions

• No longer in conflict with recruitment.
• More dedicated staff to improve turn-around
  times.
• Continued understanding of agent needs, CIC
  needs, and recruitment challenges helped to
  implement changes to processes and policies.

11
Benefits Admissions

• Being located in the same office as recruitment
  and USI bridging program staff allows for
  improved communication and problem solving.

12
Benefits - Recruitment

• admissions aware of and responsive to needs of
  recruiters and agents
• admissions aware of differences among countries
  in processing times for study permits
  applications prioritized
• special cases addressed quickly Manager of
  International Admissions communicates directly
  with agents
• direct, daily communication atmosphere of
  cooperation

13
Where Admissions is today

• Admissions complement now Manager, 2 Full-time
  international evaluators and 1 full-time
  admissions specialist
• Increase in international applications and
  international document evaluations have increased
  challenging to keep up with aggressive
  turn-around times
• Manager, International Admissions visits agent
  offices and CIC officials in home countries.

14
What else was Gained

• new position of Director, MacEwan International
  created
• management of recruitment moved into
  International Office
• focus of International Office now recruitment
  and study abroad global awareness across college
  also important
• MacEwan International as an interactive,
  cooperative unit with common goals

15
MacEwan International Membership

• Director, MacEwan International
• International Office staff (4)
• International recruiters (2)
• Manager, International Admissions Enrolment
• Admissions staff (3)
• USI Chair, Program Advisor, and Program
  Assistant
• International Student Councilors, Student
  Resource Centre
• Program Coordinator and Student Advisor for ESL
• Program Coordinator and Student Advisor for
  Preparation for University and College program
• Eastern European project staff

16
Current challenges

• agent expectations
• courier costs
• procuring program deposits
• access to international student data and
  statistics
• CIC processing times and acceptance rates for
  study permits
• international recruitment a competitive,
  aggressive venture ? must continually adapt and
  evolve

17
Thank you

• Dr. Rick Lewis
• lewisr_at_macewan.ca
• Deborah Taylor
• taylord_at_macewan.ca