Understanding the Self and Peer OnLine Survey Data

1
Understanding the Self and Peer On-Line Survey
Data

• Assessing and Improving Individual and Team
  Performance

2
Understanding the Self and Peer On-Line Survey
Data
Teamwork Competencies Agreeableness Communications
Conscientiousness Conflict Resolution Collaborati
ve Problem-Solving Extraversion Goal
Setting Meeting Management / Facilitative
Skills Planning and Task Coordination
Effective Individual and Team Performance
3
Teamwork Competency Definitions

• Collaborative Problem Solving
• ability to recognize situations in which group
  members need to work together to solve problems
• identify appropriate people to be involved to
  solve problems
• rally this group to overcome any obstacles that
  would hinder a consensual resolution

4
Teamwork Competency Definitions

• Communication
• the ability to share ideas openly, supportively,
  and objectively
• using appropriate verbal and nonverbal behaviors
• employing active listening strategies

5
Teamwork Competency Definitions

• Conflict Resolution
• ability to recognize the presence of conflict
• differentiate between desirable and undesirable
  team conflict
• identify the source of the conflict and implement
  appropriate resolution and/or negotiation
  strategies to achieve a win-win solution

6
Teamwork Competency Definitions

• Goal Setting and
• Performance Management
• the ability to establish realistic, specific, and
  obtainable team goals
• monitor/evaluate and provide feedback to both the
  team and individual members in accomplishing
  these goals.

7
Teamwork Competency Definitions

• Meeting Management Skills and
• Facilitative Behavior
• encourages input from other group members
• exhibits effective task and relationship-building
  behaviors
• offers and accepts feedback
• performs duties of designated role (e.g., scribe,
  timekeeper, etc.)

8
Teamwork Competency Definitions

• Planning and Task Coordination
• the ability to establish task and role boundaries
  of team members
• coordination and synchronization of activities,
  information, and tasks
• maintaining a proper workload balance for all
  team members

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Teamwork Competency Definitions

• (Personal Style)
• Agreeableness
• Exhibiting trust, altruism, helpfulness, and
  other citizenship behaviors
• Helpful at the group level to establish and
  maintain smooth interpersonal functions

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Teamwork Competency Definitions

• (Personal Style)
• Conscientiousness
• deliberate, methodical, orderly behavior
• can be counted on to do what he/she says
• group members expect a minimum level of this
  construct research demonstrates that if you
  dont meet minimum levels of conscientiousness
  you run the risk of being ostracized

11
Teamwork Competency Definitions

• (Personal Style)
• Extraversion
• not necessarily helpful within the group, most
  helpful with boundary management or
  relationships outside the group

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Self, Peer and Team DataInterpreting the Ratings
Report
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Self, Peer and Team DataInterpreting the Ratings
Report

• Your Name
• Reflects your self ratings data
• Peer Rating
• Reflects the average scores of the ratings made
  by your teammates about you
• Team A
• Reflects the average of the ratings for all
  members on Team A

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Team Feedback DataInterpreting the Team Feedback
Report
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Team Feedback DataInterpreting the Team Feedback
Report

• Allows each team to compare their performance to
  the performance levels of all other teams
• Team X
• The average score for your team on each
  competency
• UCL / LCL
• Indices of team performance levels (see next
  slide)

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Team Feedback DataInterpreting the Team Feedback
Report

• UCL (Upper Control Limit)
• scores above this line fall into the top 15 of
  all teams, indicating exceptional performance
  relative to other teams
• LCL (Lower Control Limit)
• scores below this line fall into the bottom 15
  for all teams, indicating relatively poor
  performance
• Scores halfway between UCL and LCL reflect an
  average level of performance across all teams

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Self, Peer and Team DataInterpreting the Ratings
ReportExample M. Mouse
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Self, Peer and Team DataInterpreting the Ratings
ReportExample D. Duck
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Team Feedback DataInterpreting the Team Feedback
ReportExample Team ALPHA
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Team Feedback DataInterpreting the Team Feedback
ReportExample Team BETA