A programme for people with functional impairments

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ARBETSCENTRUM

• A programme for people with functional impairments

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Arbetscentrum Work Centre

• Arbetscentrum is a labour market programme set up
  by the City of Malmö for people with functional
  impairments.
• Arbetscentrum is one of six business areas which
  are part of the Department of Internal Services.
• The programme includes needs analyses, work
  trials, work practice and various forms of
  employment.
• People can be enrolled or employed for long
  periods in our activities. These activities
  include continuous social support and discussions
  aimed at increasing each individuals own insight
  into his/her work capacity.

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Target group for Arbetscentrum 2009

• Arbetscentrum is for people outside the regular
  labour market and for whom AIC (Work and
  Integration Centre) or Labour Exchange programmes
  are not enough. They need a special action
  programme to find their way into employment, with
  or without support.

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Organization Department of Internal Services
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Arbetscentrum-Management
Service Board
Delegation From the Board
Department of Internal Services
Reference group Various officials from AC, AIC,
INAR, IOF, FK, Labour Exchange the City
Administration and the trade unions
Arbetscentrum Management
Strategy/ Development
Economy/ Administration
Resources Unit
Production Unit
Special Unit
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Arbetscentrum tasks for 2009

• To act as a special centre of expertise for needs
  analysis, testing, evaluation, employer-employee
  matching and counseling to work or other
  occupation.
• To act as a complement to AIC and the Labour
  Exchange for people who
• are far from the regular labour market.
• To administer OSA jobs within the City of Malmö
• To provide Servicepatrols to young people, newly
  arrived refugees and immigrants
• To provide services to the Social Insurance
  Agency and Labour Exchange
• All efforts are to be clearly work-related even
  where rehabilitation is a major component or
  where the needs analysis is in order to decide
  upon appropriate future planning.

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Arbetscentrum aims for 2009

• At least 75 percent of participants are to
  consider that their chance of becoming
  self-reliant has improved.
• After participating in the Citys programmes, at
  least 65 percent are to start work, start
  studying or be matched up to the labour market by
  the Labour Exchange or other agency.
• The Citys programmes for the work impaired are
  to lead to at least 400 people either starting
  work or regular educational courses.
• The average time spent in OSA ( sheltered
  employment in the public sector) is to be
  shortened.

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Arbetscentrum
Operational Manager
Ek. Adm Adm.chef
Strategy Development
Resources Unit
Production Unit
Special Unit
Fenix KrAmi Kvinno KrAmi
Rehabteamet Counseling group Kompassen Portalen
Intro Rehab
Section A Section B Servicepatrols
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Rehab Team -Target groups

• People adjudged by the Labour Exchange to need
  OSA.
• People doing work practice prior to OSA.
• People participating in OSA programmes.
• People need of support during long work practice
  as part of Arbetscentrum.

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The Rehab Team provides

• Needs analysis and process-oriented follow-up.
• Psycho-social support by individual counseling
  and collaboration with other authorities.
• Interviews to improve insight into work capacity
  and possibility for skills development.
• Preparation for work practice/employment.

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Portalen

• The target group for Portalen is long-term
  unemployed adults who need greater support than
  that provided by normal labour market programmes,
  for example, people with mental health and/or
  social-medical problems
• Clients are to be over 24 years old and live in
  Malmö. 
• The aim of Portalen is to break up patterns of
  long-term unemployment and passivity, and to
  increase each individuals chance to become
  self-reliant.
  
• Registration with Portalen always ends with a
  statement.

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Kompassen

• The aims of Kompassen Work testing in order to
  help participants to find the right direction
  towards working life, studies or other
  occupations. Our aim is that after completing
  their time at Kompassen, participants feel that
  their chance of becoming self-reliant has
  improved. Both the individual and the authority
  which referred him/her are to be given a clear
  picture of the possible measures to be taken.
• Target group Unemployed people resident in Malmö
  who are considered to have the capacity to work,
  but where it is uncertain how great that capacity
  is and/or it's uncertain how the individual is to
  find the best way back to self-reliance.
• Participants must
• - Be motivated to take part in work
  testing.
• - Be drug-free.
• - Have no serious or acute mental or
  physical illness.

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IntroRehab

• IntroRehab is part of the City of Malmö
  Introduction programme for newly arrived refugees
  and immigrants with migration related stress,
  including post traumatic stress syndrome.
• The aim of IntroRehab is, as far as possible, to
  provide a complete package of treatment combined
  with various introduction activities.

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IntroRehab

• The help offered through Intro Rehab is
• -reduced course of Swedish studies in Intro
  Rehabs study groups.
• -support from Intro Rehabs social welfare officer
• -therapeutic treatment at the Red Cross treatment
  center in Malmoe
• - medical treatment, physiotherapy and medical
  counseling at the Red Cross
• - coaching towards labor market
• - trainee posts and supported employment
• - civic information
• - family therapy including therapy for children
  and adolescents at TKT (a team working with
  persons that suffer from injuries caused buy war
  and/or torture )

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IntroRehab

• Plain facts
• -Participants can be enlisted in Intro Rehab up
  to three years.
• Number of enlisted is 120
• Intro Rehab has 80 posts for Swedish studies
• IntroRehab is run as a collaboration by the City
  of Malmö, Region Skåne, The Swedish Migrations
  Board, the Labour Exchange and the Red Cross.

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Methods in the Resources unit

• The Rehab-team has a positive main theory in the
  work with disadvantaged people.
• The solution-focused approach is based
  on a positive view of people. To trust that human
  beings have resources within that can better our
  lives. We do not think that it is important with
  models that explain why something has failed. The
  importance is the change of a situation, not why
  it has occurred in the first place. We believe
  the important thing is to try to find out what is
  working in a persons life and to strengthen it,
  to acknowledge your resources and strengths. To
  have a work to go to is a very positive thing to
  start with. It gives you a good opportunity to
  develop new skills and contacts.
• In the work with changes the
  motivational interviewing is a directive,
  client-centered counseling style for eliciting
  behaviour change by helping clients to explore
  and resolve ambivalence. It is focused and
  goal-directed. Many of our participants are
  ambivalent about what they will do in the future.
  The counsellor is directive in helping the client
  to examine and resolve ambivalence. Once you have
  admitted the ambivalence you can start changing
  in the new direction.

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In Portalen we have
supported employment as a workrehabilitation-strat
egy. Work enables people to integrate socially.
Engagement in meaningful work has shown to be
related to the decrease of psychiatric symptoms,
higher self-esteem, better quality of life and
being financially independent The SE-method
involves individual support and supervision in
job-seeking, job-training and job-keeping
process over time.The individual get contact
with a job-coach who provides individual support
and guidance. The same job-coach follows up the
person thru all phases and helps with all
different questions in the persons life such as
physical training, planning economy, leisure-time
activities, relations, therapeutic support a s
o.Portalen have five phases- Enrollment-
Establishment- Reality phase-
Stabilization- Finishing
Methods in Portalen
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Production Unit
OSA- Sheltered employment in the public
sector People with social-medical/mental and/or
intellectual work impairments referred by the
Labour Exchange. Work practice- needs
analysis/assessment/work testing People where
extra expertise/assessment is need in order to
give direction to the
plan of action and further activities. People
who need work testing within a specific
area. Work practice for 3 6 months. Receive a
statement. Work practice - before OSA
employment Work practice with the support of a
social welfare secretary prior to OSA
employment Participant programmes / participant
certificates There are participant programmes in
the following areas Building/Carpentry,
Painting, Care of Green Areas, Folkets Park/Malmö
Museums, Cooking and Café, Malmö Rebuilding
Depot, Mechanical Workshop, Sewing and
Upholstery, Cleaning and
Transport/Events Services
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Produktionsenheten
Arbetscentrum
Acting Head of Unit Saida Sokolovic
Administration
Servicepatrols Kent Berglund
Sektion 2 Bernt fridh
Head of Section 2 Bernt Fridh
Head of Section 1 Srecko Stanojevic
Care of green areas Gardening / Maintenance Sege
Park Folkets Park Malmö Museums Café /restaurant
Restoration of Furniture Administration
Bicycle Activities for elderly Car
reconditioning Gardening / Maintenance Caretaking

Painting Carpentry Bildning service Transport/Even
ts Malmö Rebuilding Depot Caretaker
office Upholstery-Sewing Sewing Metalwork
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Programme for developing the skills of clients
taking part in any of Arbetscentrum activities.
Equipping people for work

• - Basic computer course
• - Jobseeker guide
• Information on The Labour Market of
• opportunities
• - Motivational talks/Coaching
• - Swedish for work
• - Recruitment courses
• - Study and vocational guidance

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Counseling - group

• The counseling - group deals with clients
  who show the will to develop their skills and who
  are ready to join the regular labour market. They
  are sent on work practice to companies which
  match up with their qualifications, skills and
  suitability.
• - Personal interviews
• - Stocktaking of
  qualifications, skills and
  experience
• - Recruitment by suitable
  employers
• - Clients equipped to work
• - Work practice leading to jobs

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People recruited into Service Patrols are
employed by the City of Malmö for 12 months.
Employees in Service Patrols are given clearly
defined tasks related to specific City of Malmö
organisations. There are patrols with various
specialisations.
Servicepatruller - Service Patrols

• Target groups
• -The long-term unemployed
• - Immigrants depend on social benefit
• - Long term sick-listed
• - People over 55

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Fenix

• Fenix is for young adults of 18-24 for whom
  regular social and labour market political
  programmes are not enough.
• The aim is to help the personal and social
  development of these young people in order to
  improve their chances to get a job or start
  studying.
  Activities
  include individual psychotherapy, psycho-social
  support and work practice.

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Fenix - Methods

• Work experience, psychotherapy and
  social welfare support are cornerstones of the
  treatment work.
• In consultation with the client and
  social welfare officer responsible for the care,
  we prepare an individual treatment plan, which
  contains definitions of problems, objectives,
  methods and time frames.
• The participants can be enrolled for
  three years with follow up and social support at
  their employment/employer.
• Theoretical foundations
• In the client work at Fenix, we work on the
  basis of the development line within
  psychoanalytical theory known as object relations
  theory. This orientation puts the emphasis on the
  individuals early relationships with emotionally
  significant people and how these relationships
  result in the development of the personality.
• The intention is to create the trust
  that is necessary to enable the client to dare to
  identify and discontinue old, destructive
  structures.
• The psychologists and social welfare
  officers collaborate in accordance with the
  overall principles for psychodynamics treatment
  work.

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KrAmi

• KrAmi is a collaboration by the Prison and
  Probation Service, City of Malmö and the Labour
  Exchange. The cornerstones are introduction to
  working life, getting a job, support and
  follow-up.
• The programme is for men of 20-35 years who are
  registered with the Prison and Probation Service,
  Social Services and the Labour Exchange. The aim
  is for participants to find, get and keep a job
  and to make their leisure time meaningful.

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KrAmi - Theoretical foundations

• In the client work KrAmi work on the basis of,
  Consequence - pedagogy.
• Consequence - pedagogy is a pedagogical
  approach, with it's base in an extential and
  humanist world view and developed in Denmark by
  Jens Bay.
• The basis of this pedagogical approach
  is that individuals develop socially through
  interaction with others and that each individual
  is responsible for her actions and the
  consequences which follow them. Consequences are
  not punishments or sanctions, but logical
  outcomes of ones actions. The individual shows
  who she is through her actions.
• Contract
• Under the time at KrAmi the demands are that I
  say
• - No to crime
• - No to use of drugs
• - No to use of alcohol during activities at
  KrAmi
• - No to use physical violence or to solve
  conflicts with violence
• - Yes to take drug-analysis at request

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KrAmi

• While I participate in KrAmi I am
  expected
• - to show interest in my work and in KrAmis
  activities
• - to announce if I for some reason cant
  participate
• - to participate in at least one social
  activity during the week
• - to keep agreed times
• - to keep decided agreements
• If I dont perform on top off the
  demands and the expectations I have to take the
  consequences as
• - talk
• - unloading or discharge
• - Unloading involves that I am
  precluded from my work as well as from all
  activities
• during agreed period (mostly one
  week)
• The participants are guarantied a job if
  they keep the demands. They can be enrolled for
  three years according to the length of financial
  support of the salary from the employment office

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Kvinno KrAmi

• Kvinno KrAmi exists to support unemployed women
  who are registered with Social Services or the
  Labour Exchange and/or the Prison and Probation
  Service or who are in the risk zone for criminal
  activities.
• The aim is for women to make progress towards
  work or training and away from dependence on
  social welfare benefits so that they can live
  their lives according to the social norms of the
  community.

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Kvinno KrAmi

• Kvinno KrAmi are working according to the
  consequence pedagogy as KrAmi for men.
• The women are 18- 40 years old.
• The difference to KrAmi is that the women don't
  have to had commit a crime.
• Its enough to be in the risk zone for criminal
  activities. Another difference is that the women
  can start at KrAmi immediately while in KrAmi for
  men there are four intakes a year.

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Arbetscentrum
Arbetscentrum
Resources Unit
Production Unit
Special Unit
OSA 280
Fenix 40
Work practice 80
Rehab Team 220
KrAmi 4X1560 Follow up 25
Special Employment 30
Special Employment 20
Kompassen 5x15 75
ServicePatrols 70
Kvinno KrAmi 4X1040 Follow up 20
Portalen 76
Intro Rehab 120
Counseling - group 40
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Statistics 2008

• Number of participants we have met during 2008 -
  1323
• Totally finished 775
• ( Finished in practice, mapping and
  evaluation 325 ) the rest 450
• From 450 finished to work and further education -
  272 60
• Arbetscentrum also evaluates and assess the need
  of the participants and writes a summary to the
  people involved.