MLearning 4 Those Who Care

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M-Learning 4 Those Who Care
NVQ level 3 CCLD
Unit 301Develop and maintain positive working
relationships
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Contents
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Knowledge Evidence

• This information pack provides information on the
  meaning of confidentiality, the legal aspects
  relating to confidentiality, the types of
  information that are confidential and the Data
  Protection Act.

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What is Confidentiality?

• Confidentiality is
• A basic human right
• UN Childrens rights
• Privacy
• Using information in the best interests of the
  child, young family and their carers and families

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Gathering Information

• Practitioners that work with children, young
  people and their families will need to gather
  information in order to work effectively
• However, it is important to remember that
• We all have a basic human right to privacy
• No-one likes to have gossip or information
  spread about them

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Types of Information

• The types of information you are likely to
  collect include
• Family background/names (preferred names)
• Contact numbers and addresses
• Learning needs
• Likes and dislikes
• Dietary needs
• Medical information
• Family changes

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Information from working with the child

• You will also gain information from
• Observations
• Talking to other professionals/practitioners
• Reports
• Keeping accurate records
• Meeting with parents and carers

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Child Protection

• The information you gather must be kept
  confidential except if there is a child
  protection issues or concerns.
• In such a case, it is important to talk to those
  who have a need to know in order to keep the
  child safe.

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Disclosure of Information

• You should never gossip or disclose anything
  about children or families or talk about them in
  any way outside your workplace.
• Within the workplace it may be necessary to talk
  to others in the privacy of an office, or behind
  a closed door so that you cannot be overheard
• Never discuss another child or their families in
  front of children or young people of any age

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Why is Confidentiality Important?

• When confidentiality is maintained it builds the
  self-esteem and self-awareness of the child.
• It also builds a trusting relationship between
  you and the child and his/her parents and/or
  carers
• Ultimately it is about being a professional.

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Data Protection Act 1998

• The Data Protection Act 1998 covers both paper
  and electronic records.
• The Act states that individuals have a right to
  see all information stored about them.
• It is your responsibility to ensure information
  that you keep relating to an individual is
  correct.
• You also have a responsibility to keep all
  information confidential.

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UN Convention On The Rights of The Child

• The UN Convention on the Rights of the Child was
  agreed by the UK in 1991. All but 2 nations have
  ratified it.
• The convention consists of 54 articles or
  statements.
• Article 3 relates to The best interests of a
  child are the primary consideration.

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Childrens Act 1989

• The Children's Act 1989 is legislation that
  ensures that the welfare of the child is
  paramount.
• It states that children are individuals.
• The Act first outlined the regulations that we
  see today in the Care Standards Act 2000.

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Care Standards Act 2000

• In the Care Standards Act 2000 confidentiality is
  specifically mentioned in Standard 12.
• Anti-discriminatory good practice includes
  respecting confidentiality.
• Sharing records with the parent of the child is
  also covered.

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Freedom of Information Act 2000

• The Freedom of Information Act 2000 applies to
  all public bodies but not private organisations.
• Requests for information made under the Freedom
  of Information Act must be made in writing, which
  includes electronic communications such as fax
  and email.
• Information can be withheld for good reasons e.g.
  to protect staff, adults and children from
  physical/mental harm
• A response to such a request must be made within
  a month

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Need to Know

• In some circumstances you may need to disclose
  information held on a child on a need to know
  basis.
• This may be when other team members or
  professionals have a need to know.
• This Information may include details of the
  childs health, education, welfare, medical
  details and protection issues.

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Good Practice

• If asked for information relating to a child e.g.
  the childs address in order to send a birthday
  card, you should not give out information without
  seeking permission first.
• Instead you could offer to post the card yourself
  if the sender puts a stamp on it.
• Explain that this is part of protecting
  everyones privacy.

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Confidentiality Policy

• Review your organisation's Confidentiality
  Policy.
• Can you think of two issues that your
  organisations policy covers well?
• Can you think of one way your policy could be
  changed e.g. to make the policy easier to
  understand?

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Summary

• You have now finished this Information Pack.
• This pack has explored the nature of
  confidentiality, and various legislation and
  regulations that provide framework for keeping
  data about individuals secure.

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