Sistem Informasi Untuk Teknologi Tepat Guna

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Sistem Informasi Untuk Teknologi Tepat Guna

• Computer Network Research Group
• Institute Teknologi Bandung
• cnrg_at_itb.ac.id
• http//xxx.itb.ac.id/cnrg/

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Konsekuensi Teknologi Informasi

• Budaya meng-global
• slide selanjutnya dalam
• bahasa Inggris

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Mission

• To provide integrated, accessible pathways to
  information and services relevant to small- and
  medium-sized enterprises using technology

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SCOPE

• If I dream on a Indonesia Technology Network
  (ITN)
• How it would look like

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Outline

• The big picture
• Benefit Responsibilities.
• Implementation, focus on
• Membership development.
• Network tools.
• Marketing.
• Evaluation.
• Long Term Sustainability.

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Resource By Region
Resource By Type
Resource By Expertise
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Some References

• Http//ctn..nrc.ca/
• (Canada Technology Network)
• http//astec.gov.au/astec.html
• (Australian Science Technology Council)
• http//ntd.intro.nus.sg/
• (National Technology DataBank)
• http//www.nalusda.gov/ttic/
• (Technology Transfer Information Center)

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Technology Behind It???

• Plain simple Internet technology.
• Heavy Electronic Mail Traffic.
• Heavy Mailing Lists Discussions.
• Bunch of Web servers.
• Supported by Ring of Database Servers.
• Physically connected networks.

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Technology is only a tool!

• Yes, technology is only a tool.
• It is not the aim.
• It is not the objectives.
• Vision Philosophy behind the activities are
  crucial!

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Mission

• To provide integrated, accessible pathways to
  information and services relevant to small- and
  medium-sized enterprises using technology

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The Need

• Dynamic economics constantly reinvent themselves
  and grow through innovation ..

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The Need

• Innovation the process of turning an idea into a
  profitable product or service - the
  commercialization of invention
• dynamic economies grow through innovation.
• Various services required to support innovation.
• Large firms either have these in-house or know
  where to get them
• SMEs tend not to have easy access.
• ITN intend to address this access gap

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Benefit (should be )

• A wider base of expertise on which you can draw
  to solve your or your clients day to day
  inquiries.
• A higher profile for your organization in your
  client communities.
• Higher levels of service to your constituent
  communities.
• Access to the national intellectual resources of
  the ITN with linkages to peer organizations
  (nationally internationally).
• Access to training, diagnostic / benchmarking
  tools, and communications vehicles produced under
  the ITN umbrella.

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Responsibilities (should be ..)

• Promote the Network and advertise yourself as
  part of it.
• Respond promptly and effectively to client calls
  and referrals from other members.
• Use entry-level needs assessment tools to help
  client identify areas in which assistance is
  required.
• Refer clients to appropriate service providers
  and ensure that assistance is delivered in an
  objective, impartial manner.
• Provide feedback to network managers.
• Provide pathfinding services at no charge to the
  client.

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Uniqueness of ITN (should be ..)

• Nation-wide links between organizations and
  people advising SMEs on technology and related
  business needs.
• Accessible, professional contact points -
  personal, confidential services.
• Diagnosis of client problem.
• Fast and easy access and referrals for SMEs.
• Exploits Internet Technology.

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Building the Network - Designing the Network

• Organized several workshop to obtain input of
  clients and potential members.
• Specific ideas on how to develop ITN
• Build ITN to meet regional needs.
• Network tools - directory of members.
• Leading role of private sector on advisory
  boards.
• Fees for some services.
• Promote success stories.

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Building the Network - Management

• National and Regional Management.
• Coordination Office.
• National Advisory Board and Regional Boards.
• Development of management policies and procedures.

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Regional Coordination - Values

• Diffusion - If you have a Lemon, make Lemonade!
• Build From the Ground Up
• Help Other Organizations Fly Their Flags Higher
• Unity in Diversity ITN is a National Brand with
  Regional Flavours.

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Building a Regional Coordination Team

• Understand Coordination!
• (co-or-di-nate) to bring the parts or agents
  of a plan, process etc. into a common whole, to
  harmonize
• The Vision Thing
• Help Others Excel and Succeed
• Build a Team
• Organize, Enable, Empower, Support
• Lead but dont Do ..

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Building a Regional Coordination Team

• Know your environment!
• Pick the Right Partners
• Synergy, Common Cause, Special Focus.
• Find Partners with Something to Prove.
• Help Partner fly their flags higher
• Build a small core team.

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ITN Services to Members

• Training and Orientation
• Awareness Events
• Diffusion Campaigns
• Trade Show Support
• Advertising Support
• Newsletter Contributions
• Partnership Conferences

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Serving Clients - Small Business

• Often doesnt know what it doesnt know!
• is to small to have all the skills.
• Needs a custom network of people and technology.
• Needs a diffusion campaign

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Phases of ITN Development

• Scoping Phase
• Identify Partners
• Build Vision for Success
• Proposal Phase
• Design Project Components
• Expand Partnerships
• Identify Resources
• Planning Phase
• Build Task Oriented Teams
• Detailed Planning
• Sequential Implementation Phase
• Implement, Evaluate and Plan

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Proposed Implementation Focus

• Membership Development.
• Network Tools.
• Marketing.
• Evaluation.

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Implementation Membership

• Recruitment.
• Training.
• Awareness of Network Resources and capabilities.
• Network skills, use of network tools.
• Diagnostic skills and use of diagnostic tools.
• Effective use of communication channels.

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Implementation Network Tools

• Electronic communication and information system.
• Diagnostic programs.
• International intelligence-gathering capabilities.

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Implementation Marketing

• Grouping
• the potential end-user clients from the SME
  community.
• Organizations that may be recruited as members of
  the ITN.
• The media and the general public.

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Implementation Marketing

• Objectives
• To raise awareness and acceptance of ITN.
• To advise prospective members about ITN.
• To manage the expectations of ITN amongs the
  public and end-user clients.
• To promote awareness of the ITN amongs policy
  makers and the public.
• To promote general awareness of the urgent need
  for improved adoption of technology for increased
  competitiveness.

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Implementation Evaluation

• Critical Success factor
• An expression by ITN Client Satisfaction.
• Demonstrated improvements in linkages among
  client firms and among network members.
• Recognition by clients, members, and the public.
• The development of network infrastructure and
  operations with a clear identification of those
  elements that are self-sustaining.

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Long-Term Sustainability

• We have to ensure that the network continues to
  function, and to meet its goals after dedicated
  funding ends.
• Evaluate those services that are self-sustaining.
• Evaluate those services that should be sustained
  as core government services.

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