NCHRP Project 2077 Transportation Operations Framework

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NCHRP Project 20-77 Transportation Operations
Framework

• Presented by
• Phil Tarnoff
• SSOM 2009

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Do You Have Qualified Personnel for the
Successful Mainstreaming of Systems Operations
and Management?
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Problem

• There is a lack of qualified personnel that is
  hampering the successful mainstreaming of systems
  operations and management

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SO.What is being done about it?
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Discussed at SSOM Meeting

• Results of those discussions
• NCHRP Project 20-77 Transportation Operations
  Framework
• Development of Operations Academy Senior
  Management Program
• www.operationsacademy.org

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NCHRP Project 20-77 Transportation Operations
Framework has been working to provide part of
the solution
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NCHRP 20-77 DeliverablesThat Will Help

• Operations and Management Competencies
  Identified
• Database of Training Currently Available
• Identified Gaps in Existing Training
• Training Packages Developed

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Competencies Identified

• Topic areas of skill needed by DOT personnel
  identified for
• Senior, Mid-level, Technician
• Matrix developed and found at
• www.catt.umd.edu/documents/NCHRPMatrix.pdf

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Database of Available Training

• Training that is currently available was
  researched
• Database of courses can be found at
• http//nttr.dot.gov

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Gaps in Existing Training

• Current training available is inadequate
• Areas with little or no training was compiled
• Gaps can be found at
• www.catt.umd.edu/documents/GapAnalysis-3-2009.pdf
• Contact us if you know of training
• that meets any of the gaps

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Training Packages Developed

• Defines a curriculum for you
• Available for each topic area (competency)
• Consists of existing courses
• Process Competency area gtCell gt Package
• Found at
• www.catt.umd.edu/documents/NCHRPTrainingFramework.
  pdf

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Typical Entry for Fundamentals of
Public/Decisionmaker Outreach

• Effective Public Involvement ITE
• Discuss approaches for involve the public in
  transportation studies and projects.
• Resolve conflicts in ways that promote
  cooperation and effective solutions.
• Effective Community and Media Communication
  Kansas University Transportation Center
• Implement pro-active communication.
• Explain issues management.
• Frame an accurate message.
• Write effective press releases and fact sheets.
• Manage public meetings.
• Conduct press interviews.

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Contact Information

• Kathleen Frankle
• 410-414-2925
• kfrankle_at_umd.edu