The Key to Reducing Cycle Time Process Improvement

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The Key to Reducing Cycle Time Process
Improvement

• Baltimore Maryland
• July 19, 2001

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Cycle Time Reduction
Key to QualityAssurance
Key Catalystof Process Improvement
Profitability
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Why Process Improvement

• Einsteins Definition of Insanity
• Doing Something the Same Way
• While Expecting a Different Result.

• New Philosophy
• Continuous Improvement
• Reduction of Waste

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Basic Business Rules
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Basic Business Rules
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Process vs System
System (sis tem) n. A group of inter-related
processes forming a whole
A deliberate process method
Orderliness
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Collision Repair System
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Process Improvement

• Documenting Process Identifies
• Main System Flow
• Process, Operations. Tasks, Activities
• Analyzing System and Process
• Identifies Improvement Possibilities
• Identifies Staffing and Training Needs

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Process Improvement

• Reverse Process
• Throughput is directly proportional to
• Throughput of Last
• Process
• Operation
• Task
• Activity

Inventory Build Up Increases Cycle Time
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Pull Systems

• Differs From Most Typical Operations
• Reverse Engineering of Process
• Reduces Waste
• Last Process
• Pulls from Prior Operation
• Pulls from Prior Task
• Pulls from Prior Activity

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Process Improvement

• Improvement is Achieved Through
• Eliminating/Reducing Waste
• Eliminating/Reducing Non-Value Adding (Tasks)
• Eliminating/Reducing Processing
• Improvement With Changes to
• Environment
• Technology
• Process Management
• Human Resource Issues

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Process Improvement Focus

• Environment
• Shop/Equipment Layout, Cleanliness,
  Environment Controls
• Technology
• Products, Systems, Equipment

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Process Improvement Focus

• Process Management
• Documented Processes, Operation Management,
  Communication, Quality Management, Scheduling,
  B2B Relationships

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Process Improvement Focus

• Human Resource Issues
• Employee Skills, Employee Culture, Incentives,
  Pay Plans, Accountability, Employee Evaluation,
  Staffing Ratios, Product, Process, and
  Equipment Training ,Teams, Mentoring

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Thank You