Personal Competence

1
Personal Competence
Social Competence
Self-Awareness
Empathy
Self-Regulation
Social Skills
Motivation
2
Social Competence
Wielding effective tactics for persuasion
Influence Communication Conflict
Management Leadership Change Catalyst Building
bonds Collaboration Cooperation Team
Capabilities
Social Skills
3
Social Skills
Adeptness at inducing desirable responses in
others

• Influence
• Wielding effective tactics of persuasion
• Skilled at winning people over
• Fine-tune presentations to appeal to the listener
• Use complex strategies like indirect influence to
  build consensus support
• Orchestrate dramatic events to effectively make a
  point

4
Persuading

• TIPS 7

5
Persuasion, a definition

• The conscious manipulation of face-to-face
  communication to induce others to take action

6
An Effective Persuader

• Uses a positive, tactful tone
• Presents ideas one at a time
• Presents strong evidence to support position
• Tailors argument to the listener
• Appeals to the subjects self-interest
• Make a logical argument
• Uses emotional appeals

7
Role Playing

• Aka practice

8
Round 1
Debbie
Persuader
Chris
Persuadee
Observer
Pat
Round 2
Round 3
Debbie
Debbie
Persuader
Persuader
Chris
Chris
Persuadee
Persuadee
Observer
Observer
Pat
Pat
9
Instructions - 4Timing

• You will have 10 minutes for each round
• 8 minutes discuss the situation
• 2 minutes for the observer to provide feedback

10
Questions
11
An Effective Persuader

• Uses a positive, tactful tone
• Presents ideas one at a time
• Presents strong evidence to support position
• Tailors argument to the listener
• Appeals to the subjects self-interest
• Make a logical argument
• Uses emotional appeals

12
Modeling Exercise Getting a professor to
change a grade
13
I need 2 volunteers

• Dale Professor Hatch

14
Instructions

• While Dale Professor Hatch conduct their
  meeting, the rest of us will play the role of
  observers, using the worksheet for observers.
• Dale Professor Hatch will have about 10
  minutes to conduct their meeting.
• This will be followed by class discussion.

15
An Effective Persuader

• Uses a positive, tactful tone
• Presents ideas one at a time
• Presents strong evidence to support position
• Tailors argument to the listener
• Appeals to the subjects self-interest
• Make a logical argument
• Uses emotional appeals