First Point of Contact - PowerPoint PPT Presentation

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First Point of Contact

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... is the first point of contact needs of visitors coming to our Nanaimo Campus ... delivery mechanisms currently exist to support visitors to our Nanaimo Campus ... – PowerPoint PPT presentation

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Title: First Point of Contact


1
First Point of Contact
  • Customer Service Assessment
  • Malaspina University- College

2
July 6th Discussion
  • Who is Malaspinas Public?
  • What is the first point of contact needs of
    visitors coming to our Nanaimo Campus
  • What service delivery mechanisms currently exist
    to support visitors to our Nanaimo Campus
  • What gaps currently exist in meeting the needs of
    these visitors

3
July 23rd
  • Consider recommendations to address the gaps
    identified
  • July 30th
  • Review draft report that will go to Dr. Nilson
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