IT for ADR: The Procrustean Challenge

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IT for ADR The Procrustean Challenge

• Pablo Noriega
• IIIA-CSIC

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IT in ADR

• Pervasive
• Useful
• Unavoidable

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It may become a Procrustean bed
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Adapt to type of ADR
Different degrees and modes of automation
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Adapt to type of ADR
Different degrees and modes of automation

• Support process
• Support participants

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Design premises

• Fair
• Due process
• Invisible
• Accessible
• Unobtrusive
• Reliable
• Privacy
• Permanence
• Effective

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Designing for effectiveness

• conventions for communication
• Specific ADR and domain ontologies
• Roles
• Standardized documents
• procedural conventions
• Repetitive activities
• Sequence of activities
• Rules of engagement / disengagement
• obligation management
• Establishment conventions
• Satisfaction conventions
• constitutive and anchoring conventions

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Designing for effectiveness

• conventions for communication
• Specific ADR and domain ontologies
• Roles
• Standardized documents
• procedural conventions
• Repetitive activities
• Sequence of activities
• Rules of engagement / disengagement
• obligation management
• Establishment conventions
• Satisfaction conventions
• constitutive and anchoring conventions

Feasible Explicit Formal Executable
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Example of communication and procedural
conventions 1 Mediated Negotiation
Offer (proposer, receiver dealv1,v2,..,vn, t)
Invalidoffer(mediator, proposer
improvedealxi,xj, t)
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Example of procedural conventions 2Generic
Agreement Framework
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Qualities to guarantee

• Fairness
• Due process
• Invisibility
• Accessible
• Unobtrusive
• Reliability
• Privacy
• Permanence
• Effectiveness

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Qualities to guarantee

• Fairness
• Due process
• Invisibility
• Accessible
• Unobtrusive
• Reliability
• Privacy
• Permanence
• Effectiveness