PBS Service Delivery Review June 2006 Barrie Miles SDM

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PBS Service Delivery Review June 2006Barrie
Miles - SDM
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PBS KPI SumAprily June 2006
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PBS IS Project Status - June 2006
Active IS Projects Prime Deliverables
Date Status XP Rollout Phase 2 MSD July
06 Amber GroupWise Rollout CRR Easter 06 Red
Web Based EQL UAM MSD Easter 06 Red PBS
take over of Burnaby Terrace BJM/MSD August 06
Amber Rollout of New TFTs to Admin
staff NMK August 06 Amber Memory upgrade for
Jupiter users NMK August 06 Amber
Risks / Issues Action Plans (list those issues
driving the red and yellow indicators above)
GroupWise project delayed due to delay in JWH
computer room being available. EQL UMA has been
passed to DAS team who have given top priority to
corporate software Low staffing level throughout
July and August may make completing projects on
time difficult
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PBS - June 2006
Customer Accomplishments
Customer activities and key dates International
IIFET conference to be help in Richmond week
beginning the 10th of July. The 2006 PBS
Research Day is taking place next Wednesday 19
July. PBS relocation of a number staff to
Burnaby Terrace to commence on the 21st of
August.
Issues and outages Portal unavailable for a
couple of weekends in June causing numerous
complaints from staff and student.
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PBS - June 2006
PBS Plan of Record

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PBS - June 2006
IS Accomplishment
Future planned work and exposure to
risks Upgrade of XP phase 2 PCs limited
disruption. Rollout of new TFT to admin staff
limited disruption. Upgrade of Jupiter users
memory limited disruption.
Customer and Business Concerns/Status/Accomplishme
nts
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Status Legend
(cut/paste appropriate button for each update)
Complete
Improving but not yet reaching target Not yet
reaching target Worsening and not reaching
target
Improving but seriously behind
target Seriously behind target Worsening and
seriously behind target
Improving and consistent with target On
target Worsening but consistent with target