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Business System Analysis

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Title: Business System Analysis


1
Business System Analysis Decision Making-
Lecture 11
  • Zhangxi Lin
  • ISQS 5340
  • July 2006

2
Chapter 9 Making Rational Decisions in
Negotiations
  • Outline of the chapter
  • A Decision-Analytic Approach to Negotiations
  • Claiming Value in Negotiation
  • Creating Value in Negotiation
  • An Extended Example The Case of El-Tek
  • Integration and Critique

3
A Decision-Analytic Approach to Negotiations
  • Raiffas decision-analytic approach to
    negotiations (1982 2001). Three key sets of
    information determine the structure of the
    negotiation game
  • Each partys alternative to a negotiated
    agreement Best alternative To a Negotiated
    Agreement (BATNA)
  • Each partys set of interests
  • The relative importance of each partys interests
  • Again think about the splitting 5000 game. If
    both Mark and you are rational and negotiation is
    allowed, what are the possible outcomes?
  • What is the range of your preference?
  • What is the possibly acceptable split that Mark
    will likely to accept?

4
Claiming Value in Negotiation
Bargaining Zone
5000
2500
1000
100
Mark
You
A resolvable scenario
5
Claiming Value in Negotiation
No Bargaining Zone
5000
2500
1000
100
Mark
You
A non-resolvable scenario
6
Creating Value in Negotiation
  • The case of the Sinai Peninsula negotiation
    between Egypt and Israel (p138)
  • Intuitive behind the facial issue there are some
    interests for negotiating parties. The purpose of
    solving the issue is to benefit both sides
    interests. If these interests can be identified,
    it is possible to find a better way to reach the
    agreement without worrying too much about the
    difficult issue.

7
Creating Value in Negotiation
A
Desired point But how to reach it?
?
D
?
Utility to Egypt
C
?
?
B
Utility to Israel
8
An Extended Example The Case of El-Tek
  • The case of El-Tek
  • Selling Z-25 to whom? AD vs. MD
  • ADs concern Losing market competitive advantage
    if the material is sold to a rival company

Bargaining Zone
10 million
5 million
12 million
2 million
MD
AD
9
An Extended Example The Case of El-Tek
  • Three underlying issues
  • Transfer price
  • ADs competitor protection
  • El-Teks competitor protection
  • El-Teks benefit ADs benefit MDs benefit
  • Reality without careful coordination and
    systematical value creating, El-Teks benefit may
    not be optimized.
  • Need to adopt the effective techniques to avoid
    stalled negotiation caused by needless arguments
    over conflicting predictions about uncertain
    future.

10
An Extended Example The Case of El-Tek
  • Claiming value
  • Creating value by identifying additional issues
  • Creating value through bets
  • Avoid overvaluing
  • Ways in which contingent contracts cam improve
    the outcomes
  • Bets build on differences to joint value
  • Bets help manage biases
  • Bets diagnose disingenuous parties
  • Bets establish incentives for contractual
    performance
  • Using risk, temporal, and other differences to
    create value
  • Gathering information to create value in
    negotiation
  • Build trust and share information
  • Ask questions
  • Strategically disclose information
  • Make multiple offers simultaneously
  • Search for post-settlement settlements

11
Negotiation with Multiple Criteria
  • Pareto Efficiency and Pareto Frontier
  • An example of negotiation with the exchange of
    two goods.

12
Pareto efficiency
  • Pareto efficiency, or Pareto optimality, is an
    important notion in neoclassical economics with
    broad applications in game theory, engineering
    and the social sciences.
  • Given a set of alternative allocations and a set
    of individuals, a movement from one allocation to
    another that can make at least one individual
    better off, without making any other individual
    worse off, is called a Pareto improvement or
    Pareto optimization.
  • An allocation of resources is Pareto efficient or
    Pareto optimal when no further Pareto
    improvements can be made.
  • For a given system, the Pareto Frontier is the
    set of parameterizations (allocations) that are
    all Pareto efficient. Finding Pareto Frontiers is
    particularly useful in engineering.

13
The Exchange of Beer vs. Bread
  • Alice has a half dozen bottles of beer (1 each
    bottle) and Bob possesses 6 loaves of bread (0.8
    dollar each). Alice wants some bread and Bob
    wants some bear. They exchange their possessions.
  • How will this be done?

14
Bread
x2
Agent 1s Indifferent curve with regard to x1
and x2
x1
Beer
Alice
15
Beer
Bob
(0, 6)
(3, 3)
Agent 2s Indifferent curve of x1 and x2
Bread
16
An Edgeworth Box Diagram
Bread
Bob
Beer
Beer
Alice
Bread
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