Action Learning Set Taster Session:

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• Action Learning Set Taster Session
• South Central Privacy and Dignity Champions
  Summit
• Anna ONeill, 07.12.09

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Objective of session

• The objective of the session is to
• Understand what the key privacy, dignity and
  respect issues are in your areas at the moment
• Understand what support you need to enable you to
  share good practice
• Provide you with the a taster of an approach for
  sharing good practice action learning and see
  whether it would be useful to introduce action
  learning sets in South Central

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What is Action Learning?

• A method of problem solving and learning in
  groups to bring about change for individuals,
  teams and organisations.
• Working in small groups, people tackle important
  organisational problems or issues and learn from
  their attempts to change things.
• Action Learning is based on an experiential
  approach to learning
• There is no learning without action and no
  (sober and deliberate) action without learning
  (Reg Revans)

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What makes an effective learning set?

• Each person should join the group and take part
  voluntarily
• Each person must own a managerial or
  organisational problem on which they want to act
• The group should meet to help each other think
  through issues and create options
• Members MUST take action and learn from the
  effects of that action
• There must be vision and will from the top
  including a commitment to support and supply any
  resources required.

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Understanding the issues in your area

• What is the most important privacy, dignity and
  respect issue for you at the moment?

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Opportunity for help with an issue

• Someone to volunteer to have their problem as the
  focus of the learning set
• Someone to volunteer to facilitate / manage the
  process
• Process
• Present
• Clarify
• Reflect
• Affirm
• Closing

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1. Present (5 minutes)

• Volunteer Describe the problem/opportunity that
  you would like help with
• Rest of group Listen (no questions or comments
  at this stage)

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2. Clarify (10 minutes)

• Group Take it in turn to ask the volunteer 1
  question and 1 follow-up question
• Questions for clarification are encouraged (e.g.
  What? When? Where? Who? And How?) rather than
  judgement based questions (Why?)
• You may want to refer them to the example
  questions sheet for ideas
• It is not necessary for the team members to ask
  questions that build a theme or thread
• Volunteer Answer questions

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3. Reflect (10 minutes)

• Group Each person has the opportunity to offer
  their own reflections, stories and experience.
• Each group member has the opportunity to say one
  thing or pass
• This is about ideas and not about advice
• Volunteer Dont say anything, but if the
  comments are clearly and persistently based on a
  misunderstanding you may want to briefly point
  this out

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4. Affirm (2 minutes)

• Group What has impressed you most about the
  individual in this situation?
• Volunteer Listen / thank you

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5. Closing (2 minutes)

• Volunteer Respond briefly to what has been said,
  focusing on
• what seems most applicable
• why it was useful and
• specify some course of action
• Group Listen

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What support do you need / help in sharing good
practice

• How did the person whos issue was discussed find
  it?
• How did other people find it?
• Would it be something that you think would be
  useful?
• What other support do you need to help with
  sharing good practice?

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Thank you!