The Bolton Improving Care System BICS Academy

1
The Bolton Improving Care System (BICS) Academy

• A structured learning and development programme
  that forms a key foundation for the Trust-wide
  service improvement transformation, developing a
  culture of safety first and continuous
  improvement.

• 4 Key Aims
• Raising staff awareness and engagement.
• Developing and supporting appropriate
  leadership skills.
• Improving the quality and sustainment of
  improvement work.
• Developing highly skilled improvement
  practitioners.

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• Provides a combination of
• Classroom based training.
• Workplace learning whilst implementing
  improvements.
• Coaching and support.
• Learning from other organisations through site
  visits and conferences.

• In the first 18 months
• 46 of staff trained, ranging from students to
  the Chairman.
• 92 leaders trained to higher level.
• Over 95 satisfaction with training delivered.
• Supports increased quality and sustainment of
  improvement work across the Trust.