HeathNet Report and Rate Proposal, 20022003

1
HeathNet Report and Rate Proposal, 2002-2003

• Mike Conlon
• Beth Duncan
• Hansford Tyler

2
Progress Report 1 of 3

• Infrastructure work in MSB, DSB, VetMed
• New equipment in ARB, BSB, MSB
• Convert lease from Cisco FS to BellSouth FS
• MBI, DSB lease turn-over, reduced cost
• VetMed equipment replacement moved up
• HPNP Planning
• Subnet renumbering
• Jacksonville networking

3
Progress report 2 of 3

• IP Admin services review
• Wireless services review
• VLAN, VPN service planning
• Security policy
• ITAC Network Infrastructure
• 100 meg upgrades
• Shands contract negotiations
• IP phone services

4
Progress Report 3 of 3

• No longer any rationale for differential charging
  of 10 meg and 100 meg service.
• 95 of HealthNet customers will have 100 megabit
  service availability in 2002-2003.
• Last years rates 21 (100 meg) and 15 (10 meg)
• This year, one price 13.

5
Shands contract

• In place since 1994
• Fixed amount since 1994 (network grew from 2,000
  to 6,000 ports)
• Obsolete concepts, services
• Services provided include Network planning,
  Network engineering, On-call Troubleshooting,
  Help desk support, IP administration, DNS
  administration, Network monitoring, Router
  maintenance

6
Shands contract

• Services not provided video support, wide area
  support, spares
• Additional services provided DHCP
• Services in planning stages VPN (wireless,
  remote, walk-up, GatorLink), Jacksonville,
  Wireless mgt, VLAN design and admin

7
Shands contract

• 60 day termination notification ? 90 days
• HealthNet service to Shands customers
• Fixed amount ? Fixed incremental
• Total dollar amount increase from 250K to 300K
• HealthNet can absorb this contract increase while
  reducing rates due to equipment and lease changes

8
IP Phone services

• Strategic Objectives
• Lower the cost of phone service
• Improve add/move/change process
• Improve phone interoperability with Shands
• Planning Shands, Network Services, Campus
  Telecomm, Cisco, BellSouth
• Can HPNP operate on IP phones?

9
IP Phones

• Successful 10 phone trial in AISS. Must be
  rock-solid network application.
• Reduce phone costs by approximately 40 (400K
  annual) -- analysis continuing
• Improve adds/moves/changes from 21 days to same
  day.
• ACD, Voice mail, 5 digit dialing w/ Shands
• Seek to perform a 3 month 100 phone production
  installation in AISS to confirm feasibility for
  HPNP.

10
IP Phone next steps

• Plan for 3 month feasibility installation
• June, July, August
• Operational characteristics
• Cost of operation
• Go/no go for HPNP September 1.
• Cost -- 58K. Includes acquisition of some
  equipment, telecomm to be used for HPNP.