Bank One Intranet Overview

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Bank One Intranet Overview

• Summary of this presentation
• Home Page Design
• Internal Phonebook with 70,000 employee records
  (with dynamic org charts)
• Internal Yellow Pages
• Branch Locator
• News Publishing Tool

Prepared by Mark Gallagher, Bank One, at a
meeting with the FDA to share best practices,
November, 2004. Contact mark_at_gallagher.com
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Intranet Home Page
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Bank One Intranet Overview

• 55,000 of 70,000 employees with access
• Home Page and Phonebook on Microsoft 2000, IIS,
  ASP, SQL platform
• Decentralized content management and technology
  at the LOB and department level
• All internal process is web-enabled, working on
  next generation web apps

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Intranet Design Approach

• As simple as possible
• Clean design, good spacing, white backgrounds
• Intuitive naming of links and sites
• Basic good usability practices

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Phonebook - Simple entry form
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advanced search entry form allows combinations
search
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Individual record with Personal Profile
filled-out by employee
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senior technology teams dynamic org chart
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User feedback after launch of org charts
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Internal Yellow Pages
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Internal Branch Lookup
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Internal News Publishing Tool
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