Chapter 13 Supply Chain Performance Measurement

1
Chapter 13 Supply Chain Performance Measurement

• Performance metrics change over time.
• True
• A good metric measures only what is important.
• True
• A good metric is uni-dimensional.
• False

2
Chapter 13 Supply Chain Performance Measurement

• A good metric should be expressed in a subjective
  manner.
• False
• The one of the most important measures for
  customers is on-time delivery.
• True
• Supply chain metrics are inter-company and
  boundary spanning.
• True