One Stop Shop Student Services Model

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One Stop Shop Student Services Model

• Mt. San Antonio College
• Deanna Smedley, Counselor
• Angel Lujan, Counselor

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Defining the One Stop Shop Student Services
Model (OSS)

• Centralized location, where students can gain
  access toward college services in one building
  vs. scattered offices throughout campus in order
  to enhance accessibility of services.

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Mt. Sacs OSS Components

• First Floor
• Assessment
• Admissions
• High School Outreach
• DSPS
• EOPS, CalWORKS, CARE
• Office of Vice President of Student Services

• Second Floor
• Counseling Center
• Financial Aid
• Bridge
• Career Placement Services
• Career Transfer Center

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Not Included in OSS

• Health Services Center
• Office of Student Life

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Advantages

• Student can potentially complete matriculation
  process with more efficiency
• Counselor can walk student to appropriate service
  if necessary
• Limits first time student intimidation factor
• Consequently may assist in reducing number of
  students that are lost through matriculation
  process
• Allows for efficient consultation/communication
  with other service staff

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What is Connect 4?

• Matriculation process students complete four
  components- Apply, Test, Orientation,
  Registration
• Target population Recent high school graduate,
  feeder high school
• Includes referrals made by Upward Bound, Bridge
  Program, Counseling/Advising, other student
  services, or high school

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Student Services Center
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First Floor View
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Second Floor View
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Counseling Center
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Admissions Records
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Financial Aid
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EOPS
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Bridge Programs
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Bookstore
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THANK YOU!