INTERNATIONAL%20STANDARDS%20%20NEEDED%20TO%20SUPPORT%20ELECTRONIC%20COMMERCE

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INTERNATIONAL STANDARDS NEEDED TO SUPPORT
ELECTRONIC COMMERCE

• Bill Olle
• T.William Olle Associates
• Surrey, UK

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Five scenarios for the use of electronic commerce

• Business to business
• Business to public administration
• Individual to business
• Individual to public admin
• Public admin to public admin

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Broad categories of standard needed to support
Electronic Commerce

• I IT infrastructure
• C Cross-sectoral
• S Sector-specific

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Key areas with requirements for standardization

• A. User interfaces
• B. Basic functions
• C. Definition and encoding of data

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A. User interfaces

• Icons
• Dialogue design principles
• Customer profiles

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B. Basic functions

• Trading protocols
• Payment methods
• Security mechanisms
• Identification and authentication
• Auditing and record keeping

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C. Definition and encoding of data

• Techniques for defining message semantics
• Registration authorities
• Value domains
• Localization
• IT-enablement of existing standards

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A. User interfaces

• To facilitate minimum level of human- system
  interaction, need
• a) user interface elements
• b) adaptable user interfaces
• c) usability
• d) usability
• e) end user participation in design process

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B. Basic Functions

• Trading protocol
• Payment methods
• Security mechanisms
• Digital signatures
• Confidentiality
• Globally unique identifiers

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B. Basic functions, continued

• Authentication
• Encryption
• Other security issues
• Authorization and capabilities
• Security algorithms
• Auditing and record keeping
• Traceability

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C. Defining message types and their semantics

• identification of involved value domains, both
  enumerated and non-enumeratable
• harmonizing message type data definition with
  data defintion in information systems

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C. IT-enablement

• Existing standards for widely used value domains
  such as countries, currencies did not take into
  account IT requirements
• Sometimes no standards exist - for example -
  juristictional domains
• localization (mix of language and jurisdiction)

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INTERNATIONAL STANDARDS NEEDED TO SUPPORT
ELECTRONIC COMMERCE

• Electronic Commerce is an all embracing subject
• Aims will not be achieved without standards in
  place
• Many different areas of standardization affected
• New customer lock-in mechanism for IT vendors