Kenneth J' Brubaker, NRECA Manager Safety Programs

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Kenneth J. Brubaker, NRECA Manager
Safety Programs
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Safety Success

• Perseverance is a great element of success. If
  you only knock long enough and loud enough at the
  gate, you are sure to wake up something or
  somebody. Henry Wadsworth Longfellow (1807-1882)

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OSHA 300 A (Top Left)
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RESAP Safety Statistics Summary
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Total Cases Injury Rate (TCIR)
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Cases of Days Away Restrictive Duty Rate (DART)
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Statistic Benchmarks

• How do Cooperatives compare?

IOUs
Coops
Injuries
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Comparison of Safety Statistics
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Review of RESAPs Mission
RESAP Mission Statement (Revised
10/22/2008) To establish and promote the highest
quality safety standards, best practices, and
behaviors of a high performing safety culture.
We grade (accredit) Cooperatives on how well they
meet these requirements, recognizing safety
excellence. Through this program, we provide
the knowledge and guidance to influence safety
improvement, reducing accidents, injuries, and
losses.
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Guiding Principles and Key Safety Concepts
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Guiding Principles

• Organization leaders either create a personalized
  culture that drives safety performance or they
  inherit the one that developed
• The leader of an organization owns the
  conditions, processes, and safety outcomes that
  occur on her/his watch
• Sustainable safety improvement is achieved by
  engaging and motivating both leaders and
  employees to actively participate in safety
  efforts
• Safety efforts must focus on reducing exposure
  (risk) to injuries by increasing safe behaviors
  and reducing unsafe conditions
• Safety either is a core value within the
  organization or it is not

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Key Safety Concept
The Safety Performance Evolution
Traditional Approach
Best Practice Approach
Safety Performance by Reducing Exposure
Safety Performance by Compliance
After-the-Fact Injury Reaction Based
Process Culture Based

• Rules
• Policies
• Procedures
• Meetings
• Enforcement

• Engagement
• Planning
• Risk assessment
• Coaching
• Prevention

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Safety Performance System Overview
Organizations Safety System
Elements of Risk
Severity Probability of Occurrence
Knowledgeable and Trained Employees
Work Methods, Procedures and Practices
Facilities Equipment
Working Interface
Exposure Inputs
Supervisory Assessments Employee Assessments Near
Miss Data Indentified Unsafe Conditions Injury
Data High Risk Behaviors Other Risk
Assessments Property Damage Small Claims Job
Safety Analysis (JSAs)
Risk Tolerance Level
Safety Performance
High
Probability of injury significantly reduced
Low
Organizational Individual
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Benchmark Review of BSTs Organization Culture
Diagnostic Instrument (OCDI) at Three Cooperatives
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BSTs Organization Culture Diagnostic Instrument
Factors
Organization Factors
Team Factors
Safety Factors
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Cooperative A BST OCDI Results
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Cooperative B BST OCDI Results
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Cooperative C BST OCDI Results
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BSTs Overall Observation

• Strengths
• High team factor
• Strong employee commitment and high job
  satisfaction
• Recognition that changes need to be made in
  safety performance
• Multiple safety activities (safety meetings,
  safety committees, and routine safety audits /
  inspections)
• Operations supervisor in the field and visible
  (Cooperative A)

• Challenges / Gaps
• Lack of clarity about what it means to do
  something unsafe (high risk tolerance)
• Acceptance that injuries are just part of the
  utility industry
• Reactive approach to safety
• Lack of alignment within leadership on safety as
  a core value for the organization
• Enforcement emphasis with limited positive
  feedback on safe behaviors
• Traditional approaches used to manage safety
  performance
• Primary focus on the policy, procedures, rules
  safety meetings

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RESAP Redesign Pilot Group Strategy
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RESAP Redesign Flow
System REP completes On-line self assessment
(safety program, compliance, rules, outcome
indicators, etc.)
System Employees complete Cultural
Survey (investment required)

• Area Administrator planning
• Schedule on-site observation / announced versus
  unannounced
• Make Observation Team Plans

Area Administrator collects and analyzes results
from Culture Survey, Incident Rate calcs., and
on-line assessment
Area Administrator /or Team conduct On-site
Observation Check Verification Documents
Area Administrator conducts culture focus
interviews enters teams on-site consensus
On-site Observation Team
Area Administrator and System Management
Debriefing Begin Safety Action Planning

• Preliminary Results of System On-line Assessment
• Outcome Indicators Report
• Culture Assessment Report

AA/ RESAP Certified Safety Coach
Outside Trained Safety Observer (s)
Observers from Cooperative
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Pilot Group - Grading Components and Weights
Grading Components
Weighting
Grading

• System On-line Self Assessment
• Safety Program
• Exposure Reduction
• Education Training
• Safety Planning Execution
• Performance Mgt - Roles Expectations
• (Verification Process is 5 of this weighting)

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• Safety Performance
• Total Injury Rate
• DART
• Fatalities
• Trends

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Performance level determined by Combination of
component grading weight

• Safety Leadership Culture
• Organizational Factors
• Team Factors
• Safety Performance Factors

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• On-Site Inspection
• Physical Facilities
• Vehicles
• Tools Equipment
• Operational Infrastructure
• Compliance with Policies, Rules Procedures

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Pilot Group Level of Performance - TBD Post Pilot
Performance Levels
Grading Percentile (Tentative)
Top Performing
Top Score 90 or higher
Performing
Moderate Score 80 - 89
Developmental
Lower Score below 70 - 79
Emphasis on levels rather than scores
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Total Incident Rate, DART, Trend Performance

• Grading of Lagging Indicators

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Safety Performance Evaluation
Example Only
Individual Sub Component Weights
Injury Rates (6 year average)
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5
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Safety Performance Evaluation (Continued)
Individual Sub Component Weight
Trends (6 year trend)
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Example 1 TCIR Trend Improving
Example 2 TCIR Trend Flat
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Fatality Consequences
Fatality within review period
Assignment due within 6 months of fatality In
lieu of current Additional Observations (ie.
Preventative Measures Taken by System After
Employee Fatality 200 to 300 word document
submitted to Program Administrator)
Developmental Status
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Report Prototypes

• Enhancement at Multiple Levels

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Draft
On-Site Report Percent Scores by Individual
Sections
Percent
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On-Site Summary (Formal Punch List)
Findings
Review Elements
Fundamental opportunities for improvement
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Pilot Group October thru February

• 8 Area Administrators
• 13 GMs and their organizations
• New Application format
• New Observation format
• Incident Rates component
• Culture Assessment component
• 20 per employee assessment
• Performance Level Determination

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Calendar Play by Play

• 2010 and 2011

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2010 Redesign
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2011 Redesign
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Transition Plan
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Thank You Discussion, Comments, and Questions