Funding Arrangements

1
Funding Arrangements

• Local Provision
• Consortium Working
• National Infrastructure

2
Modernising Government to Efficient Government

• First Point of Contact Customer First
• Calls Answered First Time
• Calls Dealt with by One Person
• Transaction Dealt with by One Process
• Reduced Transaction Times
• Reduced Transaction Costs

3
National Infrastructure

• Online Transactions (Self Service)
• Automated Transaction (Reduced Data Maintenance)
• Automated Data Sharing
• Managed Services