MLearning 4 Those Who Care

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M-Learning 4 Those Who Care
NVQ Health Social Care Level 3
HSC33 Part 1 Reflect On Develop Your Practice
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Contents
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Knowledge Evidence

• This pack provides information on the following

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Legal Requirements (1)

• Under the Care Standards Act 2000 residential
  homes within England are regulated inspected by
  the Commission for Social Care Inspection (CSCI).
• Within the Act there is clear guidance on staff
  training personal professional development.
  All staff are required to undertake induction and
  foundation training when they first start work in
  the care industry.

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Legal Requirements (2)

• In England at least 50 of care staff must be
  qualified to at least NVQ level 2. By doing this
  award you are meeting CSCI requirements.
• The Act also states that all staff must receive
  regular supervision, have an agreed personal
  development plan. The employer must provide paid
  training days for their staff.

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Supervision (1)

• Supervision is an opportunity for workers
  supervisors to discuss their work.
• In order for supervision to be effective both
  parties need to understand the purpose of
  supervision. This should breakdown any barriers
  resistance aid the structure of the session.
  
• Take some time to read understand your
  organisations supervision policy/procedure.

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Supervision (2)

• Its main purposes are to

• Monitor evaluate work work performance.
• Share information feelings about work.
• Discuss how outside factors are affecting work.
• Provide a framework for discussing agreeing
  change clarify priorities.
• Identify training or support needs.

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Informal Feedback (1)

• Supervision is a formal source of feedback.
  However, equally important is the informal
  feedback we receive from others that we work
  with.
• Colleagues who we work alongside are a valuable
  source of support should be used to give
  feedback on how perhaps they feel you could have
  dealt with an issue differently, or to identify
  when you have done something well.

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Informal Feedback (2)

• Team meetings are an opportunity for the team to
  review their practice how they could improve.
• Service users, their family friends are also
  good sources of feedback. Feedback might not be
  verbal it might be from body language e.g.
  assisting an elderly service user to be
  positioned comfortably in bed may be rewarded
  with a smile and the individual settling
  peacefully to sleep.

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Informal Feedback (3)

• Finally the feedback we give ourselves is
  important. Some days may be very positive we
  feel good about ourselves our work practice. We
  then need to reflect consider what worked well
  how we helped.
• Everyone has bad shifts it is equally important
  to reflect consider what went wrong, could we
  have done anything differently. It is important
  we learn from our own mistakes.

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Values Beliefs

• Unfortunately at times our values, beliefs
  preference may come into conflict with the
  values, beliefs preferences of others in the
  work environment.
• E.g. A colleague may continually call all the
  service users darling. You believe that all
  service users should be called by the name they
  prefer to be called by.
• Think about other conflicts you may encounter and
  how you would resolve them.

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Reflection

• To improve it is essential that you reflect on
  your experiences the way you currently work,
  then use this information to initiate change.
• Reflection involves thinking over what you are
  doing, how you are doing it, why you are doing it
  and considering how you could have improved on it.

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Kolb

• Kolb explained learning in terms of reflecting on
  the experiences you have.
• If you do not reflect on your experiences you
  will not learn.

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Kolb Example

• An example of this could be

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Put It Into Practice

• Reflective practice is a skill you will need to
  develop. For one week at the end of each shift,
  identify one issue that you feel you could
  improve upon. Using Kolbs learning cycle, plan
  how you could improve this area of your practice.
  You may need to repeat the cycle a number of
  times until you feel that you have achieved the
  desired result.

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Repeating The Cycle

• Returning to the previous example of the service
  user becoming agitated when offered a bath before
  breakfast. Perhaps the service user still
  becomes agitated when offered a bath in the
  evening. The cycle would need to be repeated and
  in making sense of the experience maybe the
  service user prefers to shower than have a bath.
  This would then be put into practice.

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Further research

• Read the national standards on
• Training development
• Supervision support
• Click on the following links for more
  information
• Commission for Social Care Inspection
• General Social Care Council

Remember that M-Learning will also contain
further information for this unit.
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Summary

• This information pack has identified the
  legislation organisational guidelines for
  developing your knowledge practice. It has
  also taken you through the steps involved in
  developing your own Personal Development Plan
• Should you need any further help with this unit
  please email your assessor by clicking on the
  link below

Click here to email your assessor
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