2006 Annual Report on the JWOD Base Supply Center BSC Program

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2006 Annual Report on the JWOD Base Supply Center
(BSC) Program
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Program Size and Scope

• 126 Stores operated CONUS, Alaska, Puerto
• Rico, and Guam
• 35 Army
• 52 Air Force
• 26 Navy
• 3 Marine
• 1 Coast Guard
• 9 Civilian
• 19 NIB NPAs and 3 NISH CRPs participate
• in store program

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Detail by Directive
On Track
Needs Attention

• Directives 1,17,18,19 are not addressed due to
  not being assigned to NIB
• Directives 5,10, 14, 15 are not addressed as
  nothing has changed for these Directives

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Directive 2 Committee Designate NIB as the BSC
Program Executive Agent

• NIB assumed the role of BSC Program Executive
  Agent (EA) August 2004.
• During FY 2006
• Reported on upward mobility plans
• Tracked JWOD and Small Business goals
• Tracked ETS catalog compliance
• Continued internet reporting
• Provided JWOD Program Marketing/Merchandising

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Directive 3 NIB to Develop an Integrated
Operations and Employment Program

• NIB collaborated with NISH to develop the IOEP
• IOEP was submitted to Committee staff on
  September 29, 2004
• IOEP was accepted by subcommittee
• Considered the cornerstone of NIBs oversight of
  BSC Program
• Continue to follow IOEP

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Directive 4 NIB Report Pertinent Measures on a
Semi-annual Basis

• 233 blind or severely disabled employees
  employed in retail service positions
• 18 management positions filled by people who are
  blind
• 61.2 million worth of JWOD products sold to
  federal customers 2 increase over FY 2005
• Opened 2 new BSCs in FY 2006
• FY 2006 another challenging year with continued
  deployments beginning affects of BRAC

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Directive 6 NIB to Manage BSC as Business
Intelligence Channel

• NIB received top 25 selling JWOD items from all
  BSC operators

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Directive 8 Establish Upward Mobility
Employment Programs

• All BSC operators developed upward mobility
  programs
• 18 blind employees are full time managers in FY
  2006, an increase of 5 from FY 2005
• More diverse job functions are being offered to
  blind or disabled employees such as Purchasing
  Agent, Assistant BSC Manager, BSC Manager,
  Customer Service Reps, Showroom Supervisor, and
  Sales Associate

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Directive 9 Eliminate ETS From Base Supply
Centers

• NIB has a full-time compliance specialist
  assigned to the BSC program
• Every BSC operator has a compliance visit each
  year
• Operators with multiple stores have 20 of their
  stores visited each year
• Operators have 15 days to provide NIB with
  corrective action plan if offenses are found

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Directive 9 Eliminate ETS From Base Supply
Centers (contd)

• 64 Compliance visits performed in FY 2006
• 63 on NIB and NISH affiliated stores
• 15 stores found completely free of ETSup from 5
  in FY 2005
• 1 visit to Camp LeJeune a GSA operated store
• NIB compares annual compliance results to ensure
  no repeat offenses
• Average number of ETS items found per visit
  5down from 13 in FY 2005

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Directives 11 12 Establish and Track JWOD
Sales Benchmarks

• Benchmarks were set to achieve a baseline of 25
  JWOD to commercial sales while challenging stores
  to stretch for percentages 30 or higher
• Benchmark formulas were coordinated with
  Committee staff

Prev Year JWOD Expected Growth 0 -10 minimum
of 6 11 -20 minimum of 4 21 - 30 minimum
of 2 31 - or greater minimum to maintain ration

• Of the 126 stores NIB provided a benchmark, 94
  obtained their JWOD sales target
• NIB evaluates submitted corrective action plans

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Directives 13 Disseminating Best Business
Practices

• NIB continued its membership with the National
  Retail Federation to stay in tune with retail
  industry
• NIB keeps operating agencies informed on new
  Service initiatives i.e. Army BPA, AFMC Mandate
  Navy Mandate
• NDEAM signage various celebrations NIB
  developed merchandising signage specifically to
  fit store gondolas
• Although not mandated, NIB encourages stores to
  develop level III data reporting capabilities

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Directives 16 Establish Comprehensive Small
Business Utilization Program

• NIB and BSC operators agreed best approach is to
  adopt the DOD policy
• DOD policy targets 23 of purchases will be made
  from certified Small Businesses
• On average our stores purchased 29.9 of their
  stock from Small Businesses
• 16 BSC operators were able to meet 23 goal
• 7 BSC operators did not meet 23 goal-3 at 22

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Directives 20 Replace existing MOAs with
No-Cost-Service Contracts

• Most challenging Directive
• Initial plan was to convert at time of MOA
  renewal
• To date 53 BSCs have NCSC
• NIB will focus on this initiative in FY2007
• Any and all new BSCs must use NCSC

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Directives 21 NIB to Establish Policy for
Non-Compliance

• NIB Board created operations policy
• NIB is directed to monitor and report on key
  issues such as blind employment and ETS findings
• Non-compliance over a period of time will result
  in NIB recommending to the Committee a change in
  NPA or removal from the PL
• NIB has received complete cooperation from all
  NPAs