DOCLINE Update

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DOCLINE Update

• Medical Library Association 2006
• Phoenix, Arizona
• Maria Elizabeth Collins
• National Library of Medicine, NIH/HHS

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(No Transcript)
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Agenda

• DOCLINE today
• Recent enhancements
• Changes currently in progress
• Upcoming development plans

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DOCLINE Today

• 3,247 libraries participating
• Nearly 1.4 million serial holdings records
• 2.48 million ILL Requests in FY05
• Fill Rate is 91.25
• Average number of routes is 1.24
• Continued shift to electronic delivery

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DOCLINE Libraries
(Federal and special libraries)
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ILL Requests
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Network Delivery Methods
40 Day Snapshots
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Network Delivery Methods
40 Day Snapshot
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NLM Delivery Methods
40 Day Snapshot
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DOCLINE Routing

• 83 of requests completed on first route
• 96 of requests completed on second route
• Only 4 of requests require more than 2 routes
• Average number of routes 1.24

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A Day in the Life

• 9,229 requests were completed on 5/10/2006
• 24 were completed in less than 3 hours
• 37 were completed in less than 6 hours
• 68 were completed in less than 24 hours
• 91 were completed in less than 48 hours
• Average time to fill a request 0.934 days

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DOCLINE 2.5 (June 2005)

• Loansome Doc redesign
• Improved interface
• Decreased learning curve
• Reduced customer service calls
• Added patron and library requested enhancements
• Serial Holdings in MARC 21

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Loansome Doc Enhancements

• Allow libraries to edit their LD patron records
• Display library specific information to user
  during registration
• Email registration confirmation to user
• Login ID will be users email address
• Password reset mechanism
• Warn user requesting duplicate articles
• Alert user to librarys holdings during order

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Loansome Doc Login
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Katrina and Rita

• DOCLINE
• 65 medical libraries set inactive by RMLs
• Requests automatically skip inactive libraries
• 22 libraries remain inactive
• Interlibrary Loan
• NLM providing free ILLs to impacted libraries
  through June 2006
• 1,374 requests through March 2006
• Regional Medical Libraries NLM
• Coordination, communication, assistance

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Biloxi Public Library
Photo Council of State Archivists
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DOCLINE 2.6 (Nov 2005)

• ISO ILL Protocol
• ILL request structure
• Communication between ILL systems
• Messaging system
• Vendors OCLC ILLiad, RLG, Relais, VDX
• First library
• University of Hawaii at Manoa

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DOCLINE 2.7 (March 2006)

• Routing by library group
• Routing with multiple delivery methods
• Adding Other libraries to Refer On
• Limit routing to EFTS participants
• Service level (Urgent Patient Care, Rush, Normal)
• Improved serial holdings searching
• New look
• New search limits (delivery method, format, ILL
  services)

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Borrow Enhancements
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Routing Algorithm

• Active library
• Holdings
• Volume OR Year
• Ignored for Prefixed requests
• Service Level
• Delivery Method
• Preferred
• Alternate
• EFTS library (if selected)
• Color copy service (if selected)
• Not previously routed to

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Service Level

• Normal
• Rush
• Same Day service
• TTA Receipt same day
• TTA Lend next day
• Urgent Patient Care
• Process Ship immediately
• TTA Receipt same day
• TTA Lend next day

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Routing Delivery Methods
Route to Resource Libraries / Refer On
Routing Table routing rules
Cell 1
Cell 2
Prefix
Checks libraries and library groups in each cell.
Max number of libraries selected during routing
is 20. Randomly selects primary delivery method
libraries first, then libraries supporting
alternate delivery methods.
Random libraries who provide via primary delivery
method
Random libraries who provide via primary delivery
method
Random libraries who provide via primary delivery
method
Prefix library must provide via primary OR
alternate delivery method
Random libraries who provide via alternate
delivery method(s)
Random libraries who provide via alternate
delivery method(s)
Random libraries who provide via alternate
delivery method(s)
Routing algorithm Routing table, reports owning
material, supports requested delivery methods,
supports service level (rush, express), and
active library
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Other Added to Refer On

• Library Level
• RML, Resource Library, PAL, Other
• Special libraries, federal libraries,
  international libraries Canada, Mexico
• 742 libraries
• 3,200 titles held only by Other libraries
• Routing Logic Up to 20 libraries from
• Resource Libraries, PALs, the Four, Other

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Routing by Library Group

• What is it really?
• How does it work?
• Should I do it?
• Will my lenders get slammed?

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DOCLINE Fill Rates
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Serial Holdings Search
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Serial Holdings Filters
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DOCLINE 2.8 (June 2006)

• Improvements to Loansome Doc registration
• Limit search results to libraries serving the
  public by default
• Greater visibility to Contact Library
• Required authorization code
• Cosmetic improvements to Ordering
• Ability for libraries to remove patrons from
  their patron list display

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LD Find a Library Search
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Find a Library Results
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LD Registration
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Institution Update - LD
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Duplicate Order Warning
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Plans for the future
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Coming Soon

• LinkOut information in Borrow
• Display library holdings in Borrow
• Display PMC author manuscripts in Borrow
• Ability to individually review retired requests
• Annual report of titles filled by institution
• Administrative items
• EFTS file builder (tentative)

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And beyond

• Requests Serial Holdings Redesign
• Review screens and workflow
• Review requested enhancements
• Site visits with select libraries in Metro
  Washington area
• Design
• Usability testing
• Coding
• Testing
• Release

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Learn More About DOCLINE

• NLM Booth
• Tuesday, 12pm 2pm
• DOCLINE Team Members
• Deena Acton
• Maria Collins
• Karen Kraly
• Barbara Nicholson
• Sulane Wu

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Questions Answers