NSLDS for Financial Partners

1
Session 62

• NSLDS for Financial Partners
• Valerie Sherrer
• Pam Eliadis

2
Agenda

• NSLDS Access
• Security Enhancements
• Whats new
• Whats coming
• Customer Service Reminders
• Reengineering

3
NSLDS Access

• Gen 05-06 - Access To and Use of NSLDS
  Information
• NSLDS Users must
• Use their access properly
• Protect the sensitive data
• Not share User IDs and Passwords

4
Access Suspension Timeline

• April 17, 2007
• NSLDS Access allowed only for
• Current school users
• ED users
• Students and Borrowers

5
Access Suspension

• Why the shut down
• Excessive use by lenders raised concerns
• drain on the system resources
• legitimate relationship existing?
• -Complaints by students/parents about aggressive
  marketing
• -Concerns for congress regarding misuse of
  privacy data

6
Access Suspension Timeline

• April 27, 2007
• SAIG removed on-line registration for NSLDS web
  access
• April 30, 2007
• CAPTCHA implemented at log on
• All 3 identifiers required to look up
  student/borrowers
• Social security number
• First name
• Date of birth

7
Access Suspension Timeline

• May 2, 2007
• GAs notified of steps to restore access
• Reminded to only access borrowers
• With whom they have an established relationship
• That have explicitly authorized access

8
Access Suspension Timeline

• May 14, 2007-
• FSA announced help for ISIR comment code 138
• Lenders (except ELT relationships) and Lender
  Servicers notified of steps to restore access
• Emphasized user
• must have a
• relationship with
• the borrower

9
Access Suspension Timeline

• June 1
• Released User ID letters that had been held
  since April 17 for new school users
• June 12
• NSLDS Update 4
• A completed and signed consolidation loan
  application required for access of new borrower

10
Access Suspension Timeline

• June 26
• Began to restore access for State Agencies
• June 29
• SAIG Web site restored NSLDS online enrollment
  link

11
NSLDS Access Dos

• Recommend students contact FSAIC at
  1-800-4FEDAID
• Recommend students access the NSLDS student site
  using their PIN
• Report suspected abuse

12
NSLDS Access Donts

• Dont provide your User ID and Password to ANYONE
• Dont ask students to share their PIN
• Dont make 3rd party calls with student to get
  data from FSAIC or NSLDS

13
Reinstatement Process

• GAs/Lenders/Lender Servicers requesting
  reinstatement
• Provided Spreadsheet to NSLDS
• Current User IDs and job functions
• New User requests and job functions
• Completed paper Applications for new Users until
  June 29
• Obtain appropriate signatures
• Forward to SAIG
• Required NSLDS Personnel Approval

14
Reinstatement Process

• When there are Multiple Lender Ids
• Organizations must have a PDPA for each LID
• Must be signed with a user ID that has a
  relationship with that borrower
• If organization has a third party service code
  (7xxxxxx) access NSLDS with that servicer code

15
Resulting Security Measures

• CAPTCHA for everyone
• Three identifiers to retrieve data
• Change in sign up process through SAIG enrollment

16
CAPTCHA

• Completely Automated Public Turing Test to Tell
  Computers and Humans Apart (CAPTCHA) tool

17
Requirement of all three identifiers

• All three identifiers for a student or borrower
  must be entered

18

• No Access without all 3

19
SAIG Enrollment Changes

• Only ONE Primary DPA per organization
• Primary and Secondary DPA allowed to enroll new
  users
• Primary responsible for monitoring access and
  completing annual report
• Signature Page

20
SAIG Enrollment Changes

• SAIG application will include GA and
  Lender/Lender Servicer functions
• Any time a user changes responsibility (reason
  for accessing NSLDS), the Primary DPA must update
  SAIG
• Reports will assist the PDPA

21
SAIG Enrollment Changes

• GAs must indicate function
• GA or GA Servicer
• Uses NSLDS for Title IV functions only
• Eligibility for Aid
• Billing and Collection
• Enforcing Loan Terms
• Enrollment
• Accuracy of Record
• Default Aversion
• Default Rates
• Record Updates
• Teacher Loan Forgiveness and Loan Discharge
• Compliance
• ? Other ____________________________

22
SAIG Enrollment Changes

• Lenders/Lender Servicers must indicate function
• Lender and Lender/Servicer
• ? Uses NSLDS for Title IV functions only
• ? Consolidating Lender
• ? Authorized Activity Loan Holder
• ? Enrollment
• ? Accuracy
• ? Deferments
• ? Default Rate
• ? Other _____________________

23
Whats New

• Email address change
• nslds_at_ed.gov

24
Whats New

• Enrollment management
• Withdrawals reported for Schools that Close,
  Merge, or become Ineligible

25
Whats New

• User Guide for Transfer Student Monitoring on the
  Web
• Updated and available at www.ifap.ed.gov

26
Whats New

• Fraud Indicator
• Eligibility
• Report Fraud on Aid Overpayment Web page

27
Whats New

• Teacher Loan Forgiveness and Loan Discharges
• Now reported and displayed
• Informational icon alerts

28
Whats New

• Technical Update GA-2007-04
• TLF and Loan Discharge data submittal
• Directly on line
• Upload via the web

29
Whats New

• Loan Forgiveness Submittal Page

30
Whats New

• Loan Discharge File Submittal Page

31
Whats New

• Loan Discharge entry on loan detail page

32
Whats New

• Teacher Loan Forgiveness Viewed at Borrower Level

Click to see List
33
Whats New

• Loan Discharge viewed at loan level
• Icon displays on the specific loan

Click Loan Detail
34
Whats New

• Loan Discharge
• Details show on Loan Detail page

35
Whats New

• Discharge Code Types

Categories Assigned Code Types Description
HC Hurricanes and other natural disasters
HC HC01 Designated for Hurricanes Rita and Katrina
UR UR01 Unpaid refund discharges
BR BR01 Borrower payment returns
SC SC11 911 limited special circumstances
ID ID01 Identity theft
CB CB01 Co-borrower/partial discharges
36
Whats New

• New report for schools School Loan List (SCHLL1)

37
School Loan List (SCHLL1)
38
Whats Coming

• Additional On Line Update Person for
  TLF/Discharge
• SAIG TG Numbers Changing
• Alpha numeric
• SAIG Signature Page
• User Statement changed
• Keep for audit purposes

39
Whats Coming

• NSLDS User Letters replaced with an email
  notification
• To the Primary DPA (make sure SAIG has the PDPA
  email address)
• New user will call NSLDS Customer Service and
  must answer security questions to receive password

40
Whats Coming

• Enrollment Reporting Late Letter will be replaced
  with email
• Maintain contact information on ORG List

41
Whats Coming

• Perkins Loan Reporting
• Requires Perkins Loan data be submitted at an
  award year level
• Effective July 1, 2008
• Technical Update PK-2007-02

42
Whats Coming

• College Cost Reduction
• Access Act (H.R.2669)
• Increased Pell Funding
• Teacher Education Assistance for College and
  Higher Education (TEACH) Grant
• Income-Based Repayment
• Public Service Loan Forgiveness

43
NSLDS Reminders

• NEVER Share your NSLDS User ID and Password
• Protect the Privacy Act Data in NSLDS

44
NSLDS Reminders

• Customer Service Calls
• to 1 800-999-8219
• Only addresses issues for schools and data
  providers
• Does not handle student calls
• Will not provide student data to persons who do
  not have a User ID

45
NSLDS Reengineering

• FFEL Data Flows
• Project update
• Community involvement
• Future meetings

46
(No Transcript)
47
Contact Information

• We appreciate your feedback and comments. We can
  be reached at
• PhoneValerie Sherrer 202 377-3547
• Emailvalerie.sherrer_at_ed.gov