Group Dynamics and Teams

1
Chapter 9

• Group Dynamics and Teams

2
Self Managed Teams
Benefits
3
Successful Work Teams

• Supportive top management
• Policies that promote teamwork

• Supportive organizational climate
• Skilled supervisors and team members

4
Model of Group Development
Adjourning
Performing
Norming
Storming
Forming
5
Groupthink

• Members of a highly cohesive group
• Belief in invulnerability
• Belief in inherent morality
• Stereotyping outsiders
• Fail to explore alternative course of action
• Mindguard

6
Equilibrium Model
7
Content
Process
8
Task Behaviors

• Initiating
• Seeking information or opinions
• Clarifying and elaborating
• Summarizing
• Consensus testing
• Reality testing
• Orienting

9
Group Maintenance

• Gatekeeping
• Encouraging
• Harmonizing and compromising
• Using humor

10

• Emotional Issues
• ?causes of self oriented emotional behavior
• Types of emotional behavior resulting from
  tension
• Tender emotions supporting, depending, pairing
  up
• Tough emotions anger, hostility, self
  assertiveness
• Denial of all emotion withdrawal, falling back
  on logic

11

• Disabling Anti group behaviors
• Clown
• Ego trip
• Recognition seeker
• ???

12

• Pure types of reducing tension and expressing
  emotions
• Friendly helper orientation accept tender, deny
  tough
• Tough battler accept tough deny tender
• Logical thinker deny all emotion ?reason

13
Success Factors for Teams

• Clear, engaging direction
• A real team task
• Team rewards
• Basic material resources
• Authority to manage the work
• Team goals
• Strategy norms

14
Social Capital
Trust
Reciprocity
Social Networks
15
Group Norms unwritten rules that define what
attitudes and behaviors characterize a good group
member Inner Outer Activity Task To be the
most effective group To list and prioritize 10
items that make an effective team Inner 4
minutes rotated to work on task You may only work
on problem when acting as the inner circle Switch
every 4 minutes with outer circle After two
sessions as inner circle, consult with outer
16

• Follow-up
• Discuss individual/group behavior
• What kind of group were you?
• Was the group cohesive
• How did cohesiveness relate to performance?
• Groupthink?
• Group norms?
• Conflict?
• Social loafing?
• Participation

17

• Requirements for Monday - Today!!
• Each group will need
• 1 raw egg no egg beaters plz
• 6 plastic straws
• 1 yard of scotch tape
• 1 plastic jar

18

• Task To drop an egg from the chair into the
  plastic jar without breaking the egg.
• Guidelines
• Evaluate and plan for 10 minutes
• Materials may be handled
• Ten minutes for construction
• One group member will drop the egg while standing
  on top of a chair.
• Each team may name their egg (for possible burial
  purposes)