Providence Alaska Moving from clipboards to electronic devises for Work Order Management'

1
Providence AlaskaMoving from clipboards to
electronic devises for Work Order Management.
2
Facts about Providence Alaska

• February 1938 Original Hospital was built in
  Anchorage at 19L.
• Current campus was built in 1962 and 1963 and
  was occupied in 1964.
• The current campus is currently over 2 million
  square feet and continues to grow.
• Providence Alaska Medical CenterThe states
  largest hospital, Providence Alaska Medical
  Center provides full-service, comprehensive care
  to all Alaskans, a role unmatched by any other in
  the state.

3
Facts about Providence Alaska maintenance
department

• 14 plant operators.
• 15 building engineers.
• 13 facility support personnel.
• 6 grounds keepers
• 48 total maintenance department employees to
  service 2 million plus square feet of hospital
  ran space.

4
With over two million square feet of space to
maintain the maintenance management team had to
find a better, quicker, easier and less
complicated way to document all the work their
team was performing. The process had to be quick
and easy to handle in the field. Clip boards and
paperwork were large and outdated.
5
How did they eliminate clip boards and paperwork
in the field?

• Pocket PCs were implemented at the largest
  Alaskan Hospital for maintenance workers to
  complete on demand and preventive maintenance
  work orders.

6
Was it easy? NO!Lessons Learned

• Start with main database conversion
• Add PPCs after main database conversion
• Enhance and build your program to work for you

7
Pocket PC
Create On Demand in the field from the PPC.
8
Pocket PC
Complete PMs or On Demands in the field from the
PPC.
9
Pocket PC
WR details page. Information for a Craftsperson
to complete a WR who, what, when, where and
why. Who who requested the work What what is
the work to be completed When when was it
requested and when is it to be completed Where
where are they going to complete the work Why
why are they going is it a PM or is it an on
demand
10
Pocket PC
Craftsperson enters date and time of day work
completed. How much time did it take to complete
the work. any important notes about this
WR. check the box that states work was completed
per hospital requirements.
11
Pocket PC
If parts were used to complete this WR the
craftsperson would put in all known information.
12
Pocket PC
If outside labor was used for this WR the
craftsperson at the hospital in charge of the
Equipment or area would fill in the Known
information for the vendor that was used.
13
Future Vision
The future of the PPC at Providence Alaska is to
enhance the application to incorporate the
ability to approve and issue on demand work
requests on the PPC, assign a craftsperson and
go directly to the completion screens.
14
Notes
15
Notes
16
Notes