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Maximize Business Success

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Oprah Winfrey. Richard Branson. Donald Trump. Advisor Use Only. 9. Personal Branding. Clarity ... Responding to telephone and e-mail requests promptly ... – PowerPoint PPT presentation

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Title: Maximize Business Success


1
Maximize Business Success with Personal Branding
2
Business Building
3
Agenda
  • Personal Branding
  • Defining Your Brand
  • Identifying Your Uniqueness
  • Measuring Success
  • Living Your Brand
  • Conclusion

4
Personal Branding
5
Whats in a Brand?

  • A brand is an identifying mark, unique quality,
    or promise of value

- William Amuda
((Source Arruda, William. (2001). A brand as
unique as you are, www.americanhomespun.com
6
What is Personal Branding?
  • Your personal brand will
  • Distinguish you from the competition
  • Reflect your values, personality, talent and
    skill set
  • Increase your credibility
  • Establish your expertise, authority and value
  • Attract your ideal clients effortlessly

Source Green, Krista. (2004). Get Noticed, Be
Remembered Creating a Personal Brand Strategy
for Success. Merack Publishing.
7
Personal Branding
  • Tailor and target your efforts towards a
    specific, receptive audience

8
Personal Branding
Define yourself dont let others define you
Donald Trump
9
Personal Branding
Three indispensable elements to any personal
brand are
  • Clarity
  • Consistency
  • Authenticity

10
Defining Your Brand
11
Impressions
You only have one chance to make a first
impression
12
Impressions
  • The key is identifying existing impressions and
    shaping them to match the image

Source Montoya, Peter. What is Personal
Branding?, www.petermontoya.com
13
Creating Your Brand
To uncover your personal brand
  • Define Your
  • Vision and Purpose

14
Vision and Purpose
  • Vision
  • The possibilities that you see for the world

Purpose How you support that vision
15
Defining Your Brand
  • Define Your Values and Passions

16
Defining Your Brand
  • Evaluate the Competitive Landscape

17
Defining Your Brand
  • Identify Your Target Audience

18
Defining Your Brand
  • Peter Montoyas Eight Laws
  1. Specialization
  2. Leadership
  3. Personality
  4. Distinctiveness

5. Visibility 6. Unity 7. Persistence 8. Goodwill
19
Montoyas Eight Laws
1
  • Law
  • Specialization
  • Choose a core strength, talent or achievement
    that sets you apart, such as a personality trait
    or business practice

20
Montoyas Eight Laws
2
  • Law
  • Leadership
  • Become an authority by developing your expertise
    by
  • Advertising your education, certifications, and
    experience
  • Volunteering to write articles for your local
    newspaper or magazine
  • Contributing to an advice column
  • Making yourself available to be quoted
  • Hosting seminars and workshops

21
Montoyas Eight Laws
3
  • Law
  • Personality
  • Highlight your people skills, positive attitude
    and authenticity by finding stories that
    illustrate what kind of person you are

22
Montoyas Eight Laws
4
  • Law
  • Distinctiveness
  • Broadcast your personal brand in a distinctive
    way such as getting involved in your community
    charities

23
Montoyas Eight Laws
5
  • Law
  • Visibility
  • Market your brand in a way that imprints it in
    your clients consciousness such as having
    distinctive office signage, logo, Web site,
    advertisements, etc.

24
Montoyas Eight Laws
6
  • Law
  • Unity
  • Adhere to your morals, values, and behaviours in
    public and private

25
Montoyas Eight Laws
7
  • Law
  • Persistence
  • Be constant and consistent in promoting your brand

26
Montoyas Eight Laws
8
  • Law
  • Goodwill
  • Be honest, unselfish and respectful

27
Identifying Your Uniqueness
28
Brand-Defining Stories
  • Determine a core group of stories, and use them
    to distinguish yourself, illustrate your ideas,
    build relationships, and make a great first
    impression.

For example, Mario Lemieuxs personal brand is a
tough and determined hockey player, who could
return from adversity
29
Business Philosophy
  • Steps to creating a business philosophy
  • 1. Consider your motivations for became an
    advisor and how you define your role
  • 2. Develop a statement outlining your beliefs,
    priorities, and goals
  • 3. Include your philosophy in your business plan
  • 4. Revisit your philosophy regularly to ensure
    compliance
  • An Investment Policy Statement and Client
    Service Agreement is a good way to convey your
    business philosophy

30
Communication Style
  • It is imperative to project the proper image,
    and everything from your appearance, stationery,
    business card, office, and communication style,
    should reflect your vision, purpose, values and
    passion.

31
Specialization Statement
  • A specialized statement is a sentence that sums
    up what you do and for who
  • Examples
  • I am an estate planning specialist for clients
    with a net worth over 1 million.
  • I specialize in developing customized investment
    planning strategies for physicians.

32
Measuring Success
33
Measuring Your Success
  • Determine What Others Think About You

((Source i-dentified.com a brand as unique as
you are, www.americanhomespun.com
34
Client Experience
35
Client Experience
Questions to get a better sense of how your
clients feel and identify areas for improvement
include
  • Do they feel rushed or confused during client
    meetings?
  • Are they satisfied with recommended investment
    strategies, product range, or services offered?
  • Do they find your newsletter helpful?
  • Would they be willing to attend seminars?
  • What other services do they like?

36
Business Results
Dave Pickett says that branding success can be
measured by the extent to which you are referable.
  • Consider these questions
  • How many referrals are you getting?
  • Do you feel comfortable enough to have an active
    referral program?
  • If you answer lots and absolutely, then you
    have a
  • powerful brand.

37
Living Your Brand
38
Office Environment
  • Create a Pleasant Office Atmosphere

39
Employee Involvement
Encourage your employees to become involved by
  • Hosting sessions to discuss branding strategies
    and initiatives
  • Creating an internal newsletter or intranet site
    to provide strategy updates and success stories
  • Offering incentives for brand-building
    contributions
  • Providing bonuses for employees who successfully
    embody your brands key attributes

40
Standardize and Personalize
Establish office guidelines to ensure
consistency and efficiency such as
  • Using an appropriate greeting consistently
  • Responding to telephone and e-mail requests
    promptly
  • Refraining from typing on the keyboard while the
    client is talking, especially on the phone
  • Limiting unrelated interaction with other staff
    while speaking with clients
  • Capturing information the first time it is
    provided by the client

41
Standardize and Personalize
Personalize your clients experience through
words and actions such as
  • Greeting clients by name
  • Providing refreshment preferences
  • Offering a token gift of appreciation

42
Eliminate White Spaces
  • For a pricey restaurant in the financial
    district, filling in the white spaces with
    service may include
  • Providing a reservation confirmation call
  • Faxing a copy of daily specials
  • E-mailing a parking voucher

This would reinforce an attention to detail
focused brand image
43
Stay True to Your Story
  • Reinforcement is the secret to a truly powerful
    personal brand

44
Going Public
  • Once your staff is motivated to promote your
    brand, start expanding your community profile

45
Conclusion
46
Conclusion
  • Remaining competitive may require change

47
Conclusion
  • Begin by Changing Today
  • Determine what others think of you
  • Define values and purpose
  • Develop a mission statement
  • Determine business philosophy
  • (Investment Policy Statement and Client Service
    Agreement)
  • Spread the word to staff, clients, and the
    community

48
Conclusion
49
Advisor Resources
Advisor Dedicated Web Site
  • Market Information
  • Product Details
  • On-Line Videos
  • Special Events
  • Financial Calculators

Register today at www.tdadvisor.com!
50
Advisor Dedicated Web Site
Building Your Business section
Client articles customized online!
51
Thank You
The information contained in this presentation
has been provided by TD Asset Management Inc.
(TDAM) and has been prepared for information
purposes only. The information has been drawn
from sources believed to be reliable, but the
accuracy or completeness of the information is
not guaranteed, nor in providing it does The
Toronto-Dominion Bank, its affiliates,
subsidiaries or related entities, nor TDAM,
assume responsibility or liability for any errors
or omissions in the information or for any losses
or damage suffered. TD Mutual Funds are managed
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